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Trash Removal reviews in Midlothian

  • C
    WASTE MANAGEMENT
    Service is OK. My regular pickup man was friendly and good at his job. Occasionally, without notice, they did not come (skipping a large number of homes). When called, the company's excuse was equipment or personnel problems, and their solution was to wait for the next scheduled pickup. Recently, without notice, they increased the quarterly bill to $108.17 -- almost a 100% increase.
    - lewis c.
  • B
    WASTE MANAGEMENT
    I'm overall pleased with this service. On occasion, the pickup is a day late without notice, but so far, my trash has always been picked up each week. The full trash can is switched out with an empty trash can, and we occasionally get trash cans that smell pretty awful, but I'm ok with this, as I understand it is an efficient way to remove trash that cannot be placed by the curb.
    - Joanna B.
  • B
    ZAN'S REFUSE SVC
    I have been using Zan's since moving to the area 10 years ago. It was a fantastic service in the beginning. In the past year or so, service has declined. We pay to have our can put in the back of the house. They used to do this correctly. Lately, they leave it in the front of the house. This is not acceptable. They used to pick up everything I left at the curb, even if not in the can. Extra stuff was left only occasionally. Now, they will only pick up stuff that is in the can. They used to clean out the can yearly. They have not done that in a long while. They are good about collecting what is in the can, though.
    - Catherine B.
  • B
    ZAN'S REFUSE SVC
    They come regularly like once a week.They charge me four times a year and it is $75 for three months. I gave them a B because of the price. They are getting better, they used to be very difficult to communicate with. There is not much choice, there are two companies that come here but this one is better than the other one.
    - James M.
  • A
    County Waste - Richmond
    It's been going great, there have been no issues so far; reliable service.  Every service is always taken care of and they have been pretty excellent as far as always arriving in a timely manner.
    - Mosi K.
  • D
    VIRGINIA WASTE SERVICES
    I wouldn't recommend using this company.  The folks who take the complaint calls are very nice and responsive and they always send someone out to correct the missed pickup etc., but the crew that collects the trash is horrible and they put forth the very minimal level of effort required.  I started using VMS last May when I moved to the area and I would say they skipped or missed me 4 of the first 6 weeks that I had a contract with them.  Since then I would say their service is lacking or insert the word 'stinks'.  The agreement is that they pick up either 3- 30 gallon containers or 2 - 45 gallons containers and up to 5 bags of yard waste at curbside.  Where I live requires back yard service (the HOA) does not want containers curb side.  The collector is too lazy to take my container to the street so they pick through the container and take what they can carry leaving the rest each week.  The curb side yard waste on numerous occassions was not picked up because it was too heavy.  I'm in my 50's and carried each bag from the back yard to the curb so I don't get it, but I started filling the bags half way so they weren't too heavy.  Get some else, VMS in my mind stinks and I am ending my contract with them and finding someone else who provides better customer service.
    - Thomas G.
  • A
    Junk Shuttle
    LOVE JUNK SHUTTLE!
    This is the second time I have used Junk Shuttle and he is always Professional, Courteous, Ready, and Willing to help make your junk piles disappear.
    I used the Angie's List deal after receiving multiple quotes.
    We were able to schedule a time within a day or two and everything was removed in about an hour.
    I would definitely use Junk Shuttle in again and advise them to friends and family!
    Thanks!
    - Jason W.
  • F
    WASTE MANAGEMENT
    Signed up in July. There have been several wweks they haven't taken my trash. I got 2 cans juat in case i needed more some weeks. My trash is currently piled up in my garage because they haven't come. We call, and no one seems to care. They also sort through our trash with their hands while we're right inside the front room.
    - Amanda S.
  • F
    ZAN'S REFUSE SVC
    Awful- I was billed for more than I was quoted. I was charged late fees after 3 months, despite paying them for the first 3 months up front with a credit card. I called and spoke to the president of the company, who was quite rude and refused to accept any responsibility or provide any assistance. I would never do business with them again. Everything is fine until the bill comes around.
    They are not trustworthy. There are many other options for trash collection, and I would suggest looking elsewhere.
    - John E.
  • F
    Duck's Disposal
    WORSE COMPANY EVER! First of all they do not have a grace period on bills so if you are 1 day late they will not pick up your trash. 2nd...they did not pick up our trash last week- called to ask why and if they would come get it. They said their driver marked it as picked up and wanted to know why we didn't call sooner to tell them! We told them it was not our responsibility to make sure their employees do their job! We asked to talk to a manager and they sent us to a voice mail. Left a message and never heard back. This morning they came out and took our trash can. When we called to ask why, they said they decided to close the account because of customer service issues! They never tried to right their wrong! RUDE office people!! Save yourself the hassle and pay a few extra bucks for another service!
    - Toneka P.
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Garbage Services in Midlothian

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