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Auto Body Repair reviews in Midlothian

  • A
    Rick Stanley's Auto Body Inc

    Every aspect of working with Rick Stanley was outstanding.  They provided an estimate in less than an hour.  Because of my travel plans, my work was scheduled in a timely manner that was convenient for me.

    The repair work performed was excellent. I have a pearl coat paint on my car, and they matched it perfectly.

    They coordinated with the car rental company to have the rental delivered to and picked up at the repair shop.

    I would definitely use Rick Stanley again if the need arises.

    - David B.
  • A
    This is the second time I have used them. The first was on an insurance claim. This time I wanted to clean-up an older Toyota. I went in expecting a lot of expense but they were straight forward and stated I could go one of two paths - the high cost replacement route or a "hobo" special. I went the "hobo" route and it really looks good and saved me a lot of money. Basically they repaired as best they could the damaged body parts.
    I appreciate the fact they were straight forward and honest with both paths rather than just trying to sell me expensive replacement parts. 

    - John T.
  • A
    Maaco Collision Repair & Auto Painting in Richmond
    After 12 years, our Dodge Grand Caravan had lost its clearcoat and the paint job was looking rough. We really love this car and took a gamble on getting it cleaned up and painted, hoping it would last another 5-10 years. We could not have been happier with the job Maaco did for us.
    The guys in the shop explained everything they offer. No pressure but clear explanations. They told us when it would be ready and it was. They matched the previous paint (to help keep costs down) and we hadn't even remembered that there was metal flake in the paint. We fell in love with this car all over again.
    We would have been satisfied with them just doing such a great job, but we managed to catch a sale on Black Friday and that is just the icing on the cake. 
    It has been almost a year now and we followed their directions for waxing. Still looks new.
    I've heard both good and bad about Maaco in general and it could be other franchises are different, but I highly recommend this Maaco on Research Road. The far exceeded my expectations.

    - Keith G.
  • A
    Since the new repairs haven't been done yet I can only tell you about our last approximate 18 years of dealing with Lexus of Richmond. I guess 18 years says a lot but I'll tell you that we have never been disappointed in their sales department, service department or body shop. In fact, after one service appointment that didn't go well with my husband's Lexus they bent over backwards to correct the small problem and gave us a free oil change because of their mistake. We have been very pleased with all areas of Lexus of Richmond. With this latest body shop estimate, they were less for our daughter's VW repair than the VW body shop was so both cars are going to be repaired at Lexus of Richmond.
    - Judy N.
  • D
    really poor service - I was kept waiting for nearly two hours when I was told the car was ready for pick-up.  No apologies, no real concern about anything.  Will never go back.   When I see "Bruce" on TV it makes my blood pressure go up.
    - Jonathan H.
  • A
    There were lots of things wrong with this car. It is my 16 year old daughters and has lots of convenience type issues.  One of the windows was off track and wouldn' t roll down without falling down, the locks fell in and made a horrible noise when the car was opened with the remote, the headlights were a mess and it needed body work from a few small accidents.

    Lee was great.  He told me that I didn't want to invest a lot in repairs because of the age of the car 2000 and that it is for a teenager (more to come).  He went over the car and gave me a quote and time period.  He did exactly what he said and we were thrilled with all the repairs.

    I ended up taking my son's car in the next week and again, on time, on the money and great job.  I would highly recommend Lee (Dominion Autobody) to anyone that is in need of bodywork and/or other types of repairs.
    - Susan G.
  • A
    Lee was wonderful to deal with.  From the initial estimate, to dealing with the claims adjuster, keeping me up to speed on the process, right down to delivery of the finished product, everything was as promised.  The quality of work was a good as it gets.  All body shops claim the car will be "as good as new" however not many can deliver that.  Old Dominion in my opinion did.  The fitment of all panels is excellent, paint is blended properly and has a factory appearance.  The car makes no funny noises, holds factory alignment specs perfectly, etc.  I was recommended  Old Dominion by an acquaintance and will do the same for others.  Lee explained to me that he operates his business purely off of word of mouth and I can see how he makes this work.  Without question, if I need auto body or paint work in the future I will be returning.  I put price in as "N/A" as the work was paid for by the insurance company and was done out of industry standard pricing guides.  So any reputable shop should be extremely close in price.
    - Alex F.
  • A
    Glass Doctor of Richmond
    Great, fast service for a reasonable price.  Called them on Tuesday, they ordered the windshield and came out to install it the next day.  Didn't charge me until the job was completed.   Both the phone agent and technician were professional, courteous, responsive, and friendly.   Thanks!
    - Darren S.
  • A
    Quality of the work performed was excellent.  Provided a clear explanation of the work to be performed and kept us updated during the process.  Cost was slightly less than the original estimate.  Received a follow up after the work was done to ensure they had met our expectations.  Would definitely use them again.
    - Robert C.
  • A
    BODY SHOP REVIEW--'92 Lexus needed Pearl White bumper painted, the yellow plastic underneath was showing through. Haley's body shop attempted several times to buff/paint the bumper but the result never rose to their level of satisfaction (the bumper cover's plastic was too far gone, although they were able to completely cover the exposed yellow plastic). So after several attempts at buffing/painting/etc, they returned my car and charged me nothing-- they absorbed the full cost of labor and materials! If I had paid full price I might not have been completely satisfied, but it certainly looks better than it did when I took it in (and it's now over a year later). I appreciate their high standards in the body shop, and I will certainly think of them first when I need paint or body work in the future.
    - STEVE B.
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Auto Body Shops in Midlothian

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