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Locksmith reviews in Mclean

  • A
    NATIONAL LOCK & KEY
    Andre and Alexander showed up on time and did a quick rundown of the locks that needed to be re-keyed. There were more locks than originally anticipated, but it was not an issue and Andre gave me the updated total. They were very professional, worked quickly and efficiently, and in under an hour, had re-keyed and reinstalled the locks. Excellent service that I would definitely recommend. Thanks!
    - R S.
  • A
    NATIONAL LOCK & KEY
    My call to National Lock and Key was handled courteously and professionally. Within a few hours of my call, an efficient and seasoned technician was at my house and fixed the problem. He explained the issue thoroughly. Highly recommended.
    - Norman R.
  • A
    NATIONAL LOCK & KEY
    National Lock and Key scheduled a visit the day after I called. The told me the price on the phone (including honoring an Angie's list discount coupon). The locksmith arrived on time as promised, and did the job quickly, efficiently and professionally -- it took maybe 15 minutes. The Primus lock moved to the new door works perfectly now. And the charge was already on the locksmith's tablet, exactly as they said it would be the day before.
    - Raija B.
  • F
    McLean Locksmith
    This place is the worst place you can call. The manager don't care, what the "locksmiths" charge. In fact in broken english, he says they can charge whatever they want. So my wife and my kids are locked out from coming back from vacation and so she calls me at work. So I call around and they can get there the fastest with the most reasonable price--$29 to go there, and $59 and up for service. So the "locksmith" gets there and starts looking (no tools) --he drops a receipt already filled out and my wife peeks at it, and it already has $29 charge plus $300 charge. Somehow he knew that it was going to cost $300 to unlock the door. He apparently can't get it to open (with his fingers apparently, as that's all he had) and he tells my wife that he has to drill the lock and then it was up to us to get it fixed. My wife refused, and somehow got the garage door open herself. The guy did nothing, and he wanted to charge $300. My wife argued and he brought it down to $100. My wife didn't want to argue anymore, so she paid it, made sure she got a receipt. I called to complain, and the manager was very defensive, and said not all locks can be unlocked--its not like the movies!!!! These guys do not appear to be Master locksmiths, in my opinion. I'm going to see if there is any licensing or certification required. even I can open locks with a drill. in my opinion, these guys appear to be untrained guys, making a living doing exactly what they did to us.
    - benjamin c.
  • F
    NATIONAL LOCK & KEY
    BAD !- I made sure I get a quot before the job began- the tech looked at everything first- after the door was opened- the tech asked me to sign an invoice before the job was done with a much higher price- I questioned why? He said it took him longer and it was harder to open! I rejected paying him more after our initial agreement. He threatened me to leave the job incomplete. I also threatened him- so he changed the lock and said never to call his company because he will not come. I told him that there is a reason for getting a quote first- very rude, unprofessional and very stressful incident !!
    - MONDANA N.
  • A
    Eagle Locksmith & Garage Door Repair Services
    Yaniv was excellent. Fabulous customer service, he showed up at the at the time he promised (and called me about 30 minutes in advance to confirm), was efficient, and went above the beyond by teaching me how to use a keyless entry lock. Also, Ronit (scheduler) was extremely responsive--even texting at about 8pm with updates regarding scheduling issues! I will most certainly use this company again for ALL of my locksmith needs.
    - Herman A.
  • A
    NATIONAL LOCK & KEY
    I contacted three locsksmiths on Angies List, National Lock and Key responded 2 days earlier than the other two.  They were very flexible with the appointment, called when they were on the way, showed up on time and worked very quickly.  The pricing was crystal clear and the technicician (Andre) was very friendly, professional, and helpful!  He made minor adjustments to the doors for free to ensure that they closed as smoothly as possible.  Would highly recommend.  One of the best Angies List experiences I have had!
    Thank you.
    - Marit D.
  • A
    NATIONAL LOCK & KEY
    I had a great experience with this company. The woman who scheduled my service was very helpful. I wanted a price quote for the hardware which she provided quickly. I decided to buy the lock myself in the end but she gave me good advice on which one to get. The technician arrived when he was scheduled, was very professional, and gave me good instructions and tips on using the touchscreen deadbolt. He even sent me a link for a video tutorial. I would definitely use this company again.
    - Janis F.
  • A
    Arlington Lock Inc
    I made the appointment and they at the house the next day. They were very professional and courteous. They even showed up earlier than scheduled which I really appreciated. I will definitely be calling them in the future if we have any other locksmith services that we need to have done.
    - Maura S.
  • A
    Eastern Safe & Lock Inc
    This company was wonderful to work with.  They were on time and did a great job.  I had a purse stolen and the check that I gave to them was returned.  Instead of them charging me, they came back to my home and asked me if I could give another check to them.  This was how I found out that my purse had previously been stolen.  I would highly recommend this company.
    - Julia L.
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Locksmiths in Mclean

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