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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

Unfinished basement
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What to Expect with Basement Waterproofing

basement, flood, sump pump
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Have a Foundation Crack? Consult a Structural Engineer

Unfinished basement with cracks

Basement Waterproofing reviews in Mc Lean

  • A
    American Restoration Service Inc
    I can't say enough about ARS and highly recommend! We had some complicated mold and water issues in our new older home and we didn't realize the extent of until we had already purchased. It was a huge job that encompassed almost every room on the ground floor of our house. The repair was even more tricky because mold and chemicals make me very sick, so the remediation needed to be perfect and the repairs had to be nontoxic. From our first appointment, through a hundred plus phone calls/texts, and meetings, to follow-up, Shaun has been an outstanding partner in this process! I am very sure we couldn't have done it without him. He couples an incredible amount of knowledge about every aspect of the home with creativity and receptivity to new ideas (or requirements). He listens carefully to the customer's needs and concerns and ensures that their needs/goals are met. He is a perfectionist by nature and it always looking for ways to do things better. He is honest about pricing and helpful when it comes to discussing priorities to help me meet my budget. He has a can-do attitude and a laid back style that was such a asset in the middle of a difficult and stressful situation. Decision after decision, we found that we could trust Shaun to look out for us and give us excellent, honest advice. His team is super friendly, trust-worthy, and hard-working. All good people. I'm very happy to say that the mold remediation was 100% successful - no bad reactions any more. And everything that was removed (interior walls, studs, baseboards, trim, insulation, sheathing, wrap, siding, header, gutters) was put back just as it was or better than before. ARS are my go-to for any future issues.
    - Philip T.
  • A
    Exterior Waterproofing Experts
    Perfection- you can stop calling every company and feel confident that this company is the best. They did an amazing job for us and every detail was taken care of. No stress on our part knowing every step was done right. Would highly recommend them to anyone needing egress Windows, drainage work or any type of work.
    - Sara K.
  • A
    The Flood Masters LLC
    Excellent. The crew working with Flood Masters is knowledgeable in every aspect of construction. From plumbing, framing and electrical to fine carpentry and painting. They remodeled our whole basement and then returned to remodel our first floor. The owner of the company, Gustavo Vegas, is ever present, gives excellent advice and listens carefully to the needs of the homwowner. He is outstanding.
    - Jenifer A.
  • A
    Armored Basement Waterproofing
    These folks were wonderfully responsive, knowledgeable, and professional. I spoke with Tara by phone. She asked the right questions, had me send photos, and then conferred with her expert Jay. They got back to me quickly with word that this was likely a leak at the front stoop that could be cured by fixing loose areas in the stoop and front door, and not a problem with the interior wall. In other words, they diagnosed my problem for free and referred me to others to do the work. . They are great people who I will love to deal with if I do have a leaking wall..
    - Joyce L.
  • A
    Basement Masters Waterproofing
    We were blown away by the expertise, responsiveness, and honesty of the company. Randall was at our house the day after we called. He inspected the area involved and told us that we didn���t need to hire him. He suggested we apply caulk in a specific area to see if that solved the problem. Only if it recurred would he think it appropriate to remove our front steps to search for another possible source of the problem. If our problem comes back, Basement Masters will be at the top of our list of people to talk to.
    - Joyce L.
  • A
    Exterior Waterproofing Experts
    We noticed some moisture warping the paneling in the partially below-ground basement of our 1963 home. After speaking with several contractors who came out to assess the issue, we determined that we needed exterior waterproofing. I contacted Exterior Waterproofing Experts via their website, and received a return e-mail the next morning before 8AM. The owner, Chris, came out to meet with me that same day. He took his time looking at the damage inside, as well as the grade of the property, existing downspouts, etc. We spoke to 4 companies about this issue, and although Chris' estimate was not the lowest, we felt like the solution he offered was likely to be the most effective, without selling us a sump-pump that we probably did not need. The work was done quickly and professionally, and the crew finished in about 2 days, including not only the waterproofing, but also extending our downspouts and burying the extended pipes with pop-up drains at the end. We appreciated the fact that they included removal of a large dogwood tree in the area where the waterproofing was needed, so that we didn't need to find a separate contractor for that task. When they were finished, the crew cleaned up the site very well, and spread grass seed/straw in areas where our grass was too sparse to replace. Overall, this was an outstanding experience, and we would definitely use this company again.
    - Allison B.
  • D
    Aquaguard Waterproofing
    During a rainstorm in February 2016, the system failed along the rear exterior wall resulting in water seepage in the great room. On 22 March 2016, Mark Mayers of AquaGuard prepared a remediation proposal in the amount of $3,470 without assessing the root causes of the recurring water leaks (at the time, finished drywall covered the affected cinderblock foundation but has since been removed). In an email to John Bryant, a district manager, I subsequently asked for an explanation of the charges and why I must pay to remediate a nonfunctional system that carries a lifetime warranty. I never received a response. Additional emails to Mark and John have not prompted an elucidation of the remedial charges and resolution of the water seepage problem. I had been informed by both sales representatives and project managers that this was a foolproof system based on a time-tested, U.S. Army Corps of Engineers design - not an iterative, experiential learning process that would require multiple, invasive attempts to build a fully functional and efficacious system. Significantly, the current nonfunctional system is interfering with completion of renovations to an integral living space. I need to finish the space immediately in order to provide a residence for home health care aides to assist with the care of my 90-year-old mother. If the company honors its highly touted, differentiable warranty program, returns to the site, and remediates the system (to ensure a fully functional system) at their own expense, I would consider retaining their services again.
    - Anderson P.
  • A
    Structural Masonry Services Inc
    Each and every time that I have worked with Structural Masonry Services I have been throughly satisfied.  I have worked with them on many projects during the past 10 years. They do exceptional work! The projects begin with an essessment of the job and an estimate. A very specific discussion takes place that completely describes the work that will be done and dates are set. Attention is paid to maintaining a neat and clean work area. The work is completed on time. The finished product is always incredibly well executed. Never any issues. I thoroughly trust Charlie and his men working on the projects that they have worked. I can not say enough about how great a service this company provides. They deliver quality work every time.
    - Barbara B.
  • A
    Drainage and Erosion Solutions
    David Arias is the operations manager and was responsive by phone and email and had a crew out within days. They located and fixed the problem. Excellent customer service, a very reasonable price (I got a few quotes), and they lived up to their Angie's List reputation. Customer service makes a difference - keep up the good work.
    - Edna D.
  • A
    MER/Morrison Waterproofing recently completed a large project at my house to resolve a moisture intrusion problem affecting our garage and part of the basement foundation. MER worked closely with the civil engineer I retained to determine the best permanent solution to the problem. In all facets of the job, MER was top-notch. There was a lot of digging around the foundation with very little room to move or store the dirt due to the steepness of the yard. They took precautions and protected plants and ground cover in the work area. We were kept informed with respect to progress, next steps, and made aware of anything encountered that was unexpected. The work crews were simply phenomenal. A drainage system was laid out and tied together around the front and sides the house, the gutters and downspouts were tied into this drainage system, and all the ground water was redirected by gravity to the slope behind our house. The engineer conducted tests at various points during the job to ensure that the system designed was working properly. MER/Morrison receives the highest rating I can provide.
    - Tom C.
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Waterproofing Contractors in Mc Lean

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