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Flooring reviews in Mc Gaheysville

  • A
    Sheaves Floors LLC
    Sheaves was most professional and highly talented in their approach and execution of our new hardwood floors and stairs throughout our entire home. They also installed new flooring in 2 bathrooms. We could not recommend more highly!
    - Karen N.
  • A
    Sheaves Floors LLC
    Very punctual and professional throughout. Used a vacuum resurfacing machine that left virtually no sawdust or residue. Did a little more than first expected (for no extra charge) as they came across additional boards (hat benefited from replacing (after the refrigerator was moved out). Would highly recommend. First class job.
    - Bob K.
  • A
    Sheaves Floors LLC
    Fantastic, from start to finish!  Jeff Sheaves and his son, Aaron, were both super professional throughout every phase of this big project.  It was a real blessing to find them on Angie's List, and we could not be happier with the work they did for us.
    We were new to the Harrisonburg, VA area and had relied upon Home Depot to install new flooring in these two areas, along with several other areas of our new home.  There was a great sale going on when we were about to move in, and we knew we could trust Home Depot to stand behind their work.  However, we also thought we could trust them to hire great people to do the work right - at least most of the time - but we were wrong.  Unfortunately, the hardwood and half of the porcelain tile they laid were done so badly that both needed to be taken up and redone.  
    After much time and effort, Home Depot agreed to redo half of what they had done and refund money on this part since they no longer carried the same tile.  We did have to insist on getting an independent flooring inspector to evaluate everything; but to Home Depot's credit, they offered to pay for this inspection and they also gave us $700 to cover taking up the kitchen/breakfast room tile. So, our main concern became finding a trustworthy, COMPETENT flooring contractor, one with enough experience also to do a great job of removing two rooms of large-format porcelain tile - a very messy job that I dreaded having done.
    I was exhausted and very anxious from many months of working things out with Home Depot while also settling into our new home.  So, I was thrilled to find Sheaves Flooring right up front when I checked Angie's List.  Jeff Sheaves answered my email the very next day with a phone call and set up a time to come out to see the job the next day.  His friendly but professional demeanor put me at ease immediately, and he was on time - a very good sign!  His showroom was also not far away.
    We were very relieved that Jeff does not use subcontractors.  He cares too much about providing ALL of his customers the same high-quality service and workmanship he and his son both take pride in providing.  He was very thorough in evaluating our flooring needs and in considering any potential issues  He carefully measured both floor areas for tile, vinyl sheet, and HW options.  He explained how they would hang plastic and use a special vacuum to control as well as possible any dust when taking up the tile.  He did estimate high on the labor cost to remove the tile in his bid(s) for us because this part was so unpredictable.  To be fair to all, though, he said he would charge $45 per man-hour and bill only for the hours it took them.  If it took less time, he would re-calculate and deduct those hours from the total cost.  If it took more time than he had initially bid, he would eat the cost.   Very fair.
    Jeff took time to bid our job several different ways after we went to his showroom since we could not make up our minds on the materials we wanted him to use.  My husband wanted hardwood in the breakfast room since that would make it seem a part of our family room rather than the kitchen.  I thought that would be too costly.  Sheave's showroom had so many different kinds of flooring options and many were on sale, so Jeff emailed us several bids within a couple of days.  That made it an easy decision:  LVT plus HW.  After reading the excellent Angie reviews and meeting both Jeff and his son, Aaron, we didn't mind getting on their 2-month waiting list.  We knew it was well worth the wait soon afterwards when we learned - first-hand - the kind of work Sheaves does.
    Aaron came out a couple of weeks later to do a small job for us, installing a flush HW transition between our existing family room HW and the master bedroom HW Home Depot was going to redo soon.  Home Depot had refused to do anything but a T-molding for that transition between HW floors.  They said anything else was "impossible," but Sheaves Flooring did it routinely in million-dollar homes around the area.  So, Aaron came out to do a proper type of transition to match what they intended to do on the other side of the family room when they installed the new HW in our breakfast area, and He did an excellent job. He installed a single perpendicular board inside the door frame, perfectly, and made it look easy.  He was also on time, just like his dad.
    My being so anxious because everything had gone wrong with the work done by Home Depot could have caused a problem with some contractors, but not with Sheaves.  Jeff's wife, Darlene, handles all the paperwork and ordering of materials and supplies.  She is very organized and loves closure, but she was very patient when I made several visits to their showroom and then changed my mind a couple of times on the color of the grout once we had decided on the Alterna tile.  I was just so afraid of making a mistake!  Jeff knows his products well, however, and will give excellent, useful advice when needed.  He gave me the confidence I needed to make a firm decision, and the entire job turned out absolutely PERFECT - from our choice of materials to how things on-site were handled.  
    Our new kitchen floor is very attractive and so easy to clean - even the grout!!  Dirt just does not stick. :)  Sheaves Flooring added much value to our home because this floor really looks like stone tile, yet is comfortable to stand upon.  With the breakfast area done in HW, our family room is now a real great room, divided from the kitchen by a long breakfast bar.  Jeff assured us that the new natural HW will "amber" fairly quickly when exposed to sunlight and will come to match what is in the family room well enough in a year or so.  It looks good even now, though, since we took his advice and had Aaron install two perpendicular boards instead of just one where the new and old HW meet.  Great advice!
    As for price, Sheaves is very competitive and fair.  We were not looking for cheap.  We wanted quality above all else, and Sheaves does not cut corners.  They really care about their long-term reputation, and they have a good one.  Jeff insists on using a more expensive underlayment than most, but using them still saved us hundreds of dollars above what Home Depot refunded while, at the same time, increased the value of our home even more.  We found that this company is all about giving fair value as well as doing quality work.  Aaron, is such an efficient, skilled craftsman that we ended up paying 20% less than the estimate for the side job he did for us and then, later, 50% less for the tile removal, saving us about $700.
    What is priceless, to me, is that every time I work in the kitchen or walk through our family room, I now feel totally blessed. Bad memories of bumping heads, over and over, with Home Depot are now replaced with good memories of working with the entire Sheaves family.  Without reservation, we highly recommend this flooring company to anyone who wants flooring advice they can trust and installers who will do everything right.  We could not be happier.
    - Joyce L.
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Flooring Installers in Mc Gaheysville

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