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Chimney & Fireplace reviews in Maurertown

  • F
    Blue Ridge Chimney Services
    Chimney 1 - Stone was chiseled out of 200 year old chimney without discussion or permission from us. ��Damper block off plate was not installed (as is required in wood stove owners manual). Chimney leaking as I write. ��Flue collar improperly installed on stove. ����
    Chimney 2 - Structural issues- chimney was rebuilt with brick using too wide mortar joints, roof flashing asymmetric and sloppy, fill in roof vent with large amount silicone caulking. Damper block off plate also not installed. The chimney leaked the day after installation - they did come back out and recaulk. ��Cosmetic issues -��Sloppy cut out opening into fireplace (previously had been bricked over), corrugated portion of liner was installed so that it is visible from room, metal cap installed when mortar was requested, liner cap was installed markedly off center on top of chimney.
    We expressed our dissatisfaction to the owner Chris Guy. He came out in June, and said he would make all of the corrections at no charge as he wanted us to be satisfied. The following week he returned to say we needed to renegotiate the price if we wanted him to do more work. When we reminded him of our previous conversation, he stormed off and repaired nothing.
    We then called out a brick mason to inspect the chimney and he gave us the following report: ��"The top course of brick was separating from chimney; The mortar joints throughout the chimney structure were cracking and beginning to crumble; The brick used was too small and the wrong style causing the mortar joints to be significantly larger than they should be which weakens the chimney structure; The flashing was not done correctly;��Debris was left lodged in chimney which could fall and cause potential injury or damage to the wood stove. ����It appears that the chimney was constructed when the temperatures were consistently below freezing with out using additives to prevent freezing before the mortar sets up. The mortar appears to have frozen based on the consistency of the mortar and the rapid deterioration."
    We also discovered that a building permit should have been, but had not been pulled with the county. The county was informed, they fined Blue Ridge Chimney and made them file for a permit. When the inspector came out he reiterated what the mason had said regarding the brickwork and flashing. He also stated that a structural engineer should have been consulted before removing any stone from the 200 yr chimney.
    The owner talks a good game, but he and his "certified technicians" are obviously not knowledgeable in their trade.

    - Jan W.
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Chimney And Fireplace Contractors in Maurertown

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