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Cleaning reviews in Marshall

  • D
    We have used Kalia for about a decade to do monthly cleaning. I had used them off and on for this time and it started out great. We had called for a cleaning on a Thursday but they suggested Saturday. They said that they would be there about 9 or 10 am but did get there until 3 pm. I attempted to contact the owner but they would not get back to me. They missed a bunch of obvious things such as dusting. I left my mother's wedding band out and it was missing after a prior cleaning sessions.
    - Paula T.
  • F
    I called to schedule got an appointment for approx 9 days later. The night before the appointment I received a voice mail from the provider asking if they could come earlier in the day because they had a cancelation. Subsequently I had to cancel the appointment because of a family emergency. I also had to leave them a voicemail to cancel. Never heard anything back from them after that cancellation so I called today to reschedule the services. Spoke with the owner, he said that they don't service out this far, even though their Angie's list profile states they service my county. I tried to find out why he would have scheduled before but now he wont. He blamed his secretary, And that he never comes up to my area even through it says it does. He then told me to call Angie's List to get a refund or find someone else. Then he went into how he doesn't make enough money on the deal going through Angie's List. Then he said he would come do the service if we paid him $50 for travel costs. My husband and I both disabled at the moment which is why we turn to them for help in house in the first place. Having this hassle with this service provider, after this had been previously been scheduled with no problems being brought to our attention before, has literally brought me to tears because he reneged on the deal.
    - Paula T.
  • A
    Patrick & his crew were very polite, friendly & professional. They moved heavy furniture in the living, dining, family rooms & library taking care not to damage walls, marble floors or furniture. Their flooring expertise were apparent being careful to avoid "waves" while sanding. They employed hand sanding around the perimeters of all rooms & hard-to-reach places. Once the sanding was complete, they cleaned & prepared floors for staining & buffing. It was a team effort when the poly...... was applied. One applied it and another spot checked for missed spots/bubbles etc. They wore socks/booties to protect floors & avoid tracking debris into the rooms throughout the duration of the job.

    We have had wood floors refinished throughout our years of home ownership. Patrick's attention to detail, his strong work ethics, and courteous customer service are rarities & tops our previous experience. We highly recommend Patrick.
    - James B.
  • A
    He was a little late getting here, but he communicated with us that he was running a little late, so that was fine.
    Friendly, professional guy. All three carpets came out amazingly clean. One of the oriental rugs was very dull, but after he cleaned it, the colors completely popped out.
    Took about 2 hours or so total.
    Would definitely use him again!
    - Glen S.
  • F
    When we made the appointment we had asked that they replace the dryer vent and were told they would. When they were ready to leave they informed us that they didn't have the parts to replace the vent and we should do it ourselves. But since they had 'cleaned' the vent we were charged $125.00 for the cleaning.  
    I would never use them again.
    - Laurie O.
  • A
    I purchased an $89 dryer vent cleaning deal on Angie's List for All Star Duct Cleaning. From scheduling the appointment to the completion of the task, the service was superb and they did a great job. They were very professional and finished the service quickly and cleanly. Would definitely use again.
    - Erin J.
  • A
    Troy Hall (Absorb Carpet Cleaning) arrived on time, introduced himself, re-stated the amount charged for each room so there were no surprises, immediately surveyed the rooms he would be cleaning and determined the most efficient way to route his instruments into the house to eliminate any damages. Troy explained that pet urine was difficult to remove and that he would do the best he could to eliminate all stains from the carpets. Troy pre-sprayed all carpets with a pre-treat solution (well saturated the carpets) and went right to work. He began the work at 10:30 and was done and packed up by 12:30. When I inspected the work completed with Troy, I could not believe how clean and new the carpets looked -- I was very happy to say the least. Troy then explained how the carpets could be kept clean in between carpet cleaning and presented me with a bill that was exactly what he quoted me for his services. Troy did not try to charge me for extra cleaning solution or did not implant hidden charges in the bill -- just what he quoted -- Troy even cleaned two scatter rugs in the hallway outside the four upstairs bedrooms and did not charge extra. Troy was professional, delivered an above-board service, and finished in a timely fashion. I am very pleased, will definitely use Troy Hall s (Absorb Carpet Cleaning) services in the future, and highly recommend him to anyone who needs carpet/upholstery cleaning.
    - Mark M.
  • B
    - Verle W.
  • C
    I was disappointed with the results. I expected more attention to detail with the interior. Will try someone else next time.
    - Laurel L.
  • B
    - Michael S.
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Cleaners in Marshall

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