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Appliance Repair reviews in Marshall

  • A
    Mynor called and let me know what time he would arrive the next day. He was a bit late BUT my address is a little hard to find so it was no big deal! He has a great personality and is very nice. He is very knowledgeable and has kept in touch with me about when the replacement part would come in and when he would return to fix the dishwasher. Great Company!!
    - Elizabeth G.
  • F
    We arranged to have our LG dishwasher looked at. The first visit from Sears was 2/11/16. Had to order a part. The next visit was a month later on 3/10/16. They ordered the wrong part. Rescheduled again for 3/29/16. I cancelled it on 3/28/16 because we had a family function with a large crowd and Sears, at that point, basically had me wait for nearly 2 months to fix a dishwasher. I needed my dishwasher repaired immediately and found someone else to do it. We prepaid $325 for parts, labor and warranty. Their customer service said that the part was installed and services were rendered. Not possible with the part still in the box. Five months later we are still getting the runaround for our refund. We keep getting the standard emails saying the same thing......"we are sorry and call customer service" WE HAVE 20 TIMES!!! I will never use them again!!!! Not the first time we had problems with them. They never showed for a washing machine repair. We called them after their 8:00-5:00 window had expired and they said they were still coming to our 10:00 p.m. Guess what? Never showed. They eventually did after some phone calls.
    - DEBORAH R.
  • A
    - Gregory B.
  • A
    - Paulette B.
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Appliance Services in Marshall

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