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Professional Work reviews in Manassas

  • A
    We had to design our son's headstone, and this was not an easy task for us. Being an artist I wanted to design every inch of it myself, including one of my son's illustrations, and Sarah worked with me every step of the way. It was exactly how we wanted to honor him. Everyone we worked with or spoke to was empathetic and understanding. We were so pleased with the outcome; they take great pride in their work, and it shows. Thank you for a difficult job well done.
    - Richard L.
  • A
    Chuck and Selena (his manager), have been always communicating with me about how to go about promoting my property, and how to adjust it to the market. They are providing on time information about the competition, and my apartment was rented 2.5 month after placing on the market even though it is the worst time of the year (October - December) and I had a lot of competition near by. They have found what seems (on paper) to be a good quality tenant and my leasing started yesterday. I look forward to continue to work with Property Management Pros as they are very professional and have rigorous protocols to offer the best quality options to the best quality tenants. Chuck is also helping me solve last minute details that otherwise, I would go insane about. I look forward to continue working with them.
    - Rossana N.
  • A
    After having experienced a nightmare with another manager, we were rewarded with a connection with Real Property Management Pros. True professionals who know what to do for any scenario. Chuck Adcox is extremely responsive and takes care if any issues that might need attention promptly. Best of all, Chuck is polite and friendly. You can tell that he really cares. Lucky to have found him.
    - Asif C.
  • A
    Real Property Management Pros have a very skilled and professional staff that respond on short notice and in a timely fashion. The owner of the house we rent had made the change over to RPMP following the first month we moved in. Our previous management company did not get half as much done and were very unresponsive when we had major issues that should have been resolved prior to move in. We are pleased with the owners decision to have chosen a highly professional team to work with. They have accomplished more in the two weeks they have managed this property than the previous company. I would highly recommend them if you are looking for a management company that has your home and tenants best interests in mind.
    - Nicole H.
  • B
    It went well and Chuck is my property management guy. He���s very professional and knowledgeable. He informs people of the surrounding properties and what rented for and how much. It���s good information that isn���t readily available.
    - Paul C.
  • A
    Our experience could not have been better. Dennis was a constant professional with amazing attention to detail. He took the time to solve our complex problem with ingenuity instead of taking the easy road which would have left a less optimal aesthetic. Any rooms that he did work in were left cleaner than they started! We were so happy that we chose to have Custom Cable & Sound work on our house and would do so again in a heartbeat.
    - Andrew M.
  • A
    Nelson and Ace were professional, efficient, skilled, and knowledgeable. Every item was completed with great results. I highly recommend them to anyone who needs a couple of things or a long list of items repaired or replaced in their home.
    - Carol R.
  • A
    Chuck Adcox Was very informative in explaining the services and cost of the management company. He rented my townhouse in a very short period of time. He was very prompt in answering my questions. I would use his services again.
    - David S.
  • A
    The team at Sandblast America did an excellent job powder coating a wrought iron table and chairs for my newly renovated kitchen. Provided wise counsel for selecting right color, wide selection of color options, super flexible with my renovation schedule for pick-up (much appreciated). Would definitely recommend. Highly professional.
    - Nancy G.
  • F
    RPM managed my home for 6 years while we were deployed from the area. While the staff is nice and the insurances they provide (rent and legal) are great, maintenance was frequently mismanaged and the tenant quality (2 sets of tenants in 6 years) were very poor. Critical thinking wrt our property were at a minimum, projects were started that weren't finished-no one from RPM sent pictures or followed up with maint issues unless specifically asked (sometimes multiple times), maintenance costs were grossly over priced, some were charged and never completed and I didn't find out until years later. Trees were allowed to grow from the side of my home (6 of them each up to 8 in in dia) without anyone questioning it. The wrong window was placed in a street facing window for years, when it was discovered and subsequently "fixed" recently they drilled a screw through the entire window frame so now the window won't even open. Previous tenants deposit was withheld for painting that was never completed, when my new tenants told RPM multiple times, nothing was done. By the time I found out about it, 2 years later, I was told there was no recourse. These are just a sampling of the maintenance issues, feel free to PM me if you want the laundry list as I was forced to keep pretty intricate records or let my home fall into disrepair. The most frustrating part was the constant requirement for follow up and keeping very thorough records and then following up again. One time, there was turnover while I was dealing with HOA violations, I assumed for over a month that RPM was dealing with the violations only to find out upon follow up that the person had left and no one was working on taking care of the violations, in all it took 4 months to resolve HOA violations that could have cost me dearly if my HOA hadn't been so understanding. Basically, no initiative was shown and it was frustrating. If you are looking for security in the financial and legal transactions for your property then this is a good company to use. They start out of the gate strong and find tenants pretty quickly, Mr. Blackwood is a smart businessman but unless you have the time to manage the maintenance dept, suggest you skip the over priced middlemen, manage your own maintenance and plan to have a visual on your home annually. FOLLOW UP 9-6-17 Terrible. Buyer beware. Feel free to contact me at summer_bartlett@hotmail.com for a laundry list of validating issues, recent/mid term/long term. This company has over charged me, provided terrible maintenance and fleeced me as recently as August 2017. They have failed to adequately and legally refund deposits, charging me for items that they were responsible and tenants/me for work that was never done. I have contacted prior tenants and we will be taking legal action if it is not resolved. Marc.
    - Summer B.
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Professional Services in Manassas

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