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Locksmith reviews in Manassas

  • A
    Chiko's Locksmith
    I called Chiko at 5pm on a Friday, explained the situation and he had someone at my house within 30 minutes. They did a fantastic job! They changed both locks and made me a couple of extra keys. I could not have asked for better service! My friend was able to get into the house and my cat is doing fine. I would definitely recommend them and would use them again myself!
    - Jessica M.
  • A
    Pop-A-Lock of Northern Virginia
    I called Pop-a-lock at 7am and received their 24/7 answering service. I explained the situation to the receptionist. She promptly called the owner, Jeff, who said he would get to my office by 8:15am, unlock the door for $100, and then provide a quote for repairing or replacing the broken lock. At around 8am I received an automated text message with Jeff's location on the road, and an ETA that could be refreshed. I knew exactly when he would arrive, which was very reassuring. When Jeff arrived, he was prepared, professional, and got straight to work. As he diagnosed the problem he kept me informed, and showed me the problem. He did everything possible to repair the existing lock before spending my money on new hardware. In the end, it was necessary to replace the hardware, and due to his excellent description, I understood exactly why. His price for replacing the hardware was extremely reasonable and fair. The bottom line is this. Jeff provided the type of service that you do not often receive in today. I would highly recommend Jeff and Pop-a-lock and their services. This was my first experience using them, and if I have the need to use them again in the future, I would do so without hesitation. This was the type of experience that deserves an A+ on Angie's List.
    - Debra B.
  • A
    The technician was late (my window was from 2-4 and he arrived at 430pm) but he was apologetic and the service provided was exemplary. Rekeying the locks took no time at all. I asked about two other lock issues and he provided me advice on how I could address them myself, even offering the make and model so I could order the part. That's great service!
    - Lara O.
  • A
    Absolutely first class. I called them in a panic because i found out that a contractor working in my house had a criminal record. I explained that he had a key and i was stopping work and needed my locks rekeyed immediately. i'm sorry I didn't get the name of the person I spoke to but she was AWESOME! Understood the situation and set me up with a same day appointment using the Angie's list special price. Andre arrive within the agreed upon timeframe and set to work replacing my locks - 4 of them! - for a very reasonable price. He even tolerated my uber-annoying dogs who seem to particularly love anyone from Angie's List! Anyway, he got it done quickly and efficiently and I now feel safe again. I can't recommend this company more highly . Excellent service all around.
    - Caroline W.
  • A
    Keyed In LLC
    PROS: Friendly tech, responsive company. Good workmanship and efficient. Professionals.
    CONS: Had coupon but wouldn't quote price to change spring on phone. I figured they'd be competitive. They showed up, and wanted $400.00. FOR ONE SPRING. LOL! They did price match another providers price on Angie's List, but that took some effort on my part. Guess they're used to charging DC customers higher prices but this is the burbs where we don't all have that kind of money to throw at a simple part replacement. It was a real turn-off for me, and it was on the company for not quoting me a part replacement price over the phone when I inquired before scheduling. I suspect they didn't make much on my job either...but not my problem. I was happy to send them on their way after the $400.00 onsite quote, but they were already out here and of course wanted to recoup the tech's time and mileage... Too bad it wasn't a better deal for the both of us!
    - Pete K.
  • A
    Pro-Keys Locksmith Service, LLC
    Jerry arrived on time, and his communication on his progress, the cost of parts vs. labor, and impacts of the new equipment were fantastic. I would highly recommend him and his company to anyone looking for a knowledgeable locksmith.
    - Bryce C.
  • C
    Eastern Safe & Lock Inc
    They were fine. All they did was replace a handle on a door. The price was absolutely horrible. I don't know if I'll ever use them again. He did fine, it was the cost of the service. I supplied the hardware and he was here less than 15 minutes.
    - Brenda C.
  • A
    The Lock Guys
    It went great.
    We exchanged emails concerning my needs. We came to an agreement on price.
    He showed up on time and did the work as quoted. 
    I would definitely use his services again. Wayne is the kind of guy you hope that shows up to do the work you need.
    - Brian M.
  • D
    Keyed In LLC
    1. Showed up late.
    2.Repeatedly asked the same questions of which I had already provided information on.
    3. Rude and unprofessional
    4. Gave me a quote that was 260% higher than what I actually paid to have the work done (after Angie's List discount 15%). I questioned the amount and told him I had previous service done for a 1/3 of that price when I lived in Arizona. He said "Well you don't live in Arizona".
    I will NEVER use that company again. 

    - Brian M.
  • A
    He came, very knowledgeable, put me at ease right a-way since I was concerned about extra fees. My door looks so natural with the lock. The best part there was no out of pocket expense! Highly recommendable.
    - JERRY S.
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Locksmiths in Manassas

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