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Home Security System reviews in Manassas

  • A
    Helping Hands Handyman Services LLC
    Nelson and Asa arrived on time and got right to work. They exchanged several lighting fixtures for newer models (including the dining room chandelier), replaced light fixtures on home exterior, stretched the carpet in the living room, touched up chipping paint on dishwasher, replaced a smoke detector, realigned a fence corner, and affixed a cable wire hanging loose. In addition, they gave advice about other maintenance issues. They were competent, professional, and responsive. They stayed beyond the original 4-hour agreement to complete the work.
    - Sophia P.
  • F
    I have attempted to cancel our contract with Burtel/American Home Security but see above. As noted in my review, if you are going to sign a contract with Burtel/American Home Security, read the fine print, DO NOT agree to Point Seven-Automatic Renewal or Point Twelve-Exclusive Rights, make the contract for as short a period as possible and keep your hands on your wallet or purse..
    - George H.
  • B
    Unsuccessful service because of crown molding around the doorways.  Tried several methods including foam stickers added to raise the contacts so they would be even with each other.  Contacts were still too far away from each other to work properly.  Only remedy was to install "recessed contacts" which would have involved drilling 7/8" holes into doorway and frame.  Opted to go with another company with professional installation.  Customer Service reps were very kind and helpful, probably would have been happy if not for the circumstances.
    - Ronald H.
  • A
    They were awesome! As someone who has used ADT in two homes prior I was hesitant about the self installation but it was so  easy! The reason my cost was more than the $199 was because i added extra sensors to my Garage and Garage door, Glass break sensors, all lower windows, etc. I also needed three key chain remotes. Everyone is super nice, i have not had any issues at all. It has all of the fancy modes like away, stay, no delay that ADT had. My only negative is that the alarm sensor when triggered is not super loud. Bonuses over ADT is that is does not require a large control panel in your closet, you can just take it all down and bring it with you when you move and you will never again be charged other than the monthly fee. So if i am in a 2 year contract and move then i will still be under the same contract. It is shatter proof so even in an intruder smashes the control panel it will still alert the necessary people. There are panic buttons that you can activate on both your control panel and your key chain pad if needed. I would recommend and use them again.
    - HEATHER S.
  • A
    Vintage Security
    There were on time, listened to my concerns and answered my questions. They helped us find the best plan for our family. Worked hard and longer than they expected to get everything in working order and make sure I understood everything.
    - Diane P.
  • A
    We have several cameras installed through Vector Security. We have motion detectors and noise detectors so it's a very sophisticated system. We have a panic alarm where if we push the panic button they don't call they just dispatch the police department. We are very happy with the security system. The price is fair. I will absolutely continue to use them.
    - Patrick M.
  • A
    Install of the system was extremely easy.  Package came with great instructions on how to do everything, and the help from the service provider for setting the system up for monitoring once all components were installed was excellent.  After about a year of use, we have no complaints on either the cost or the feeling of security that the monitoring provides.  The deal was much better than what we could have gotten form one of the other brands of security system installers that we contacted.  I believe that anybody is capable of completing the installation and activation without much trouble at all.
    - Peter S.
  • A
    Vintage Security
    The system has been working well since and we’ve had no false alarms.  He was very considerate of conference calls I was on for wok and also explained how to use the system to me very well.  I would recommend their services to others.
    - Crystal J.
  • A
    Great! They walked my husband through the super-easy self-installation process by phone.  We have occasionally not disarmed the alarm quickly enough when coming home and they are always super quick to call and make certain everything is okay, which gives me peace of mind.  We are able to control the system from our cell phones which has been convenient when we have forgotten to arm the system when leaving.  We can also see when and who is coming and going by checking the online activity log (very handy when you have teenagers and young adults in your household)!

    - Rebecca N.
  • D
    Security Network Inc
    It was a free service to install and the equipment was free. It was $52.99 a month for the service. We also bought a Neck Monitor for my husband that was $49.00.

    We just recently had the alarm system put in from Security Network INC. When they were telling us their sales pitch, they said that the FCC changed the regulations to not hook up the systems to a phone line. But, I found out that that wasn't true. Initially that's why we bought the system in the first place. They told me that someone could cut the phone line, which would make the alarms system not work. They also said they would write a letter to my previous alarm company signifying that my account with them was going to be canceled. Well, my old company never got the letter. They called me asking me why my system was shut off, because they were trying to do the monthly checkup that the alarm was working and thats when I told them that i switched providers and was wondering why they never got the letter.

    I do not trust this company anymore and I am trying to get a old of them so that I can get out of my 5 year contract.

    - Sharon J.
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Home Security Companies in Manassas

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