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Glass Repair reviews in Manassas

  • A
    OHI Design
    I got a few quotes from different companies before I ultimately decided to go with OHI. I choose them because they were very open and honest about everything leading up to me signing my contract. Scott and Whitney came to my home to give me a free estimate and talked to me about what I wanted and what to expect during the remodeling process. I liked the fact that they weren���t trying to up-sell me and worked with me to do everything I wanted within my budget. They came to me with a computer design and we worked together to make everything perfect for my home. I highly enjoyed working with them and highly recommend them to anyone who wants to update their home and do it with little stress. They communicated with me throughout the process and made me aware of everything that was going on. I love my new kitchen and bathroom!
    - Katie D.
  • A
    Bull Run Kitchen & Bath
    We needed a contractor to remove a Kohler powered shower we had installed 17 years ago and replaced with a modern shower, as well as replacement of toilet and exhaust fan. We wanted the new work to be compatible with the existing cabinets, sinks, and ceramic flooring. As we had mixed results with various contractors over the years, we were very concerned about getting quality work for a reasonable price. We chose Bull Run Kitchen and Bath based on very high recommendations from a friend who had used Bull Run for three bath remodels and overall we are extremely pleased with the results. Our first contact was with designer Tracey Roach, who visited our home, took measurements, and listened to our needs. Next, we met Tracey at the Bull Run Showroom to select tile and plumbing fixtures that he suggested would be compatible with our existing flooring and fixtures. When we reached agreement on the design for the new shower, we were presented with a detailed contract and price. The price was about what we expected given the quality of the materials we were using, and the pledge that the work would only be done by their regular employees and not some random subs, a problem we had encountered with other contractors in the past. The work commenced as scheduled about two months after our design meeting with a visit to our home by Tracey and Sana, who was introduced as the Project Manager for our job. Together, we went over the work to be done so there were no misunderstandings. The next day, Sana arrived and introduced Edward and Oscar, who would do all the demo, plumbing, carpentry, electrical, painting and tile work required to complete the job. They worked 8 to 10 hour days, including Saturdays, protected our wood floors and cabinets, and cleaned up after themselves every day. They were polite and professional, offered helpful suggestions for dealing with minor issues that were uncovered and Sana was helpful in suggesting modifications that lead to a bigger shower stall that still fit within our bathroom footprint. The modifications were done for no increase in price. The work was completed in about two weeks to our total satisfaction. The final aspect of our project was the measurement and installation of custom glass shower doors. For this, Bull Run recommended Supreme Glassworks, and one of the owners, Unis, came by to take measurements and explain our options in terms of glass thickness, framing, clarity, handles, with the pros and cons of each option. We chose 3/8 thickness, low iron glass, frameless, with one sliding and one stationary panel. Installation was delayed three weeks at our request because we went out of town. Unis did the installation and the resulting doors are spectacular and really set off the Bull Run tile work. We could not be more pleased with the finished product and would highly recommend the Bull Run team for a bathroom remodel.
    - Eileen L.
  • A
    Bull Run Kitchen & Bath
    The original work was designed by Ron in the showroom. Bull Run came in cheaper than the other quote we received. We saw they had good reviews so we decided to trust the project to them. Sana, Edwin and his group of workers have been punctual on the job. They have paid attention to every detail. They respond quickly to our questions. They also pay attention to cleaning up after each day of doing work. My husband and I are very satisfied with their work. We highly recommend them for any project you may choose.
    - Anna T.
  • A
    Bull Run Kitchen & Bath
    I decided to get an estimate from Bull Run Kitchen and Bath (BRKB) after reading the reviews on Angie's List. My in home estimate ended up also including an initial design consultation which was a pleasant surprise as I was just expecting the estimate. My consultation was with the owner/President Hakan Boke. Hakan is a very engaging personality and it was clear from our conversation that he took pride in delivering a quality customer experience. Hakan provided the initial ball-park estimates for both the Master Bathroom and the Guest Bathroom. Both were at least $5000 below the next closest estimate per room. I also had some leaking ceiling issues which originated from within the bathrooms that Hakan has agreed to repair (i.e. replace the drywall) when the bathrooms are done - included in the baseline quote. A few days later I (along with my sister who was my co-designer) decided to visit the BRKB Showroom (walk-in) and ended up spending an entire afternoon piecing together my vision of my future master bathroom - with lots of help and guidance from Hakan in between his previously scheduled appointments. I got there around 1:30 or 2:00 and we were there until 8 o'clock which was 3 hours AFTER the store closed and everyone else had clocked out. But by the time we left, I knew that I was ready to move forward as Hakan had given us a sneak preview of our project using some type of design simulation software. I returned on Monday morning to seal the deal. A day or two later Hakan and our Project Manager Sam (Salih) came to do the final work scope assessment; materials measurements, etc. We didn't set a firm start date at that point - pending receipt of the project materials. There were some hiccups getting all of the desired design materials in but we were finally all systems go (i.e. we'd reached a point where materials were either in hand or assured in transit and our Project Manager Sam felt confident that the project could be started and completed on a smooth interruption free schedule.) Sam really went the extra mile trying to locate a vendor with a couple of my widely back ordered item(s) in stock and even had one of their drivers go and pick up certain items rather than wait for shipment by the vendor. When one of my "stylistic" trim tiles ended up being discontinued (despite the vendors' earlier concurrence that they were in stock and available for shipping) Sam had one of their guys bring a sample of a next best thing (most similar design) to my house to save me the trip into the showroom. We finally started the project the Monday after Thanksgiving with a hard scheduled completion date of within 3 weeks (just before the weekend going into the Christmas holiday). This falls within their 15-21 days standard delivery turnaround time. In that time my remodel job has gone from total demo to a beautiful new bathroom and was actually finished a day ahead of schedule. I am anxious to get Bull Run started on my next bathroom followed by my kitchen, my powder room, and anything else that falls under their area of design and remodeling expertise. That's how pleasant and satisfying the experience was! Some random high points or things to like about working with Bull Run (and having Sam as Project Manager): Everyone is soooo professional! Sam was constantly stressing that nothing is considered done until you're completely satisfied and he is always asking whether you are satisfied and whether there are "any things that you are not happy with because we can fix them". Sam was constantly stressing that it's about you and the way you want it. With our most recent bathroom remodeling experience having been with one of those "handyman" operations which resulted in all kinds of negative feelings and fears and all kinds of contractor apprehension, we were still in the "we're going to watch you like a hawk" mentality and we were constantly questioning the process to assure that no corners were being cut. Sam was so patient with us. He understood our fears and concerns and did not take them as a personal attack. He would just calmly answer the question, re-explain the process, reiterate the schedule, etc. then ask us if we were feeling more assured and promise us that when the project was complete we were going to be so happy because it was going to be perfect and beautiful. The professionalism and commitment to quality work on schedule by the various team members was a beautiful thing to behold. (Led by our Foreman - Juan) The team knocked my sister's socks off on day one when they came in and took so much care to protect our entryway, stairs, hall and bedroom from all of the debris that could be tracked in and out during the project. There was plastic draped all over the bedroom and all around the closets to prevent the demo dust from destroying the room. We joked that it looked like "Dexter's" lab from the t.v. series. We appreciated that they let us know when they were leaving for lunch; when they returned from lunch; when they were leaving for the evening; that they never came wandering through the house looking for us but rather would call out if they needed to get our input on something. They cleaned up and/or tidied up their work area at the end of each day. It's the little things! Edwin, our tile guy had such attention to detail. He obviously takes great pride in his "art" and it was almost mesmerizing watching his work take form. To summarize the work we had done: For the most part we maintained the same footprint except, thanks to Hakan's design expertise, I discovered that I still had the ability to expand my 1989 shower from a tight elbow bumping corner to a modern day spacious shower complete with a bench and no elbows crashing into doors and walls. We shifted some ceiling lighting around. We had quartzite countertops installed on the vanity. The process allows you to go to the marble/countertop vendor and pick out your own stone slab. At Hakan's advisement, we converted a practically floor to ceiling lavatory privacy wall into a "knee wall" which is basically a half-height wall which really had a transforming effect on the spaciousness and the flow of the overall room and which is really all that was needed. Sam provided his cell phone number so that we could reach him directly via either calls or texts with our interim questions and concerns. We didn't have to wait long for a response. We set the daily start time for the project at 9 a.m. and all of the team members not only respected that guidance but also treated as the start time. In our previous experience with the "handyman" type operation the workers would show up early or show up late more than showing up on time. There was a "like clockwork" feeling with the BRKB teams. At this writing, our customers frameless glass shower surround is on order with a scheduled installation in the next couple of weeks. Fortunately, the shower is large enough that it is still usable while we wait. I think I've covered the types of things I like to know when I read Angie's List reviews. I would highly recommend considering Bull Run Kitchen & Bath for your remodeling projects. I would also recommend requesting Sam as your Project Manager.
    - Yolanda P.
  • A
    Anderson Construction
    Our rental property needed a new kitchen and bathroom remodel due to age of home and neglect caused from renters. Both rooms were gutted and refurbished Mike ordered and installed new kitchen cabinets, counters and flooring. Along the remodel path many problems were exposed lots of plumbing issues due to galvanized pipes from 1959. Many had holes and were leaking in crawl space under home undetected possibly for years. He also found roof leak behind wall in kitchen which created a host of problems. He repaired the roof to stop further water entering the home. There was an electrical issue to be addressed as well. Through it all, Mike kept me informed and worked deligently to keep project moving. He always showed up and cleaned up trash at the end of the day. The rooms turned out beautiful and we have new plumbing in the walls and under the house now. Mike follows up on his work and offers a 5 year guarantee which can be transferred if and when we decide to sell.
    - LAURA M.
  • A
    Bull Run Kitchen & Bath
    The bathroom remodel went wonderful! Very smooth and quick. A complete gut job to brand new bathroom in 2 weeks. The workers were punctual each day and if happened to be late they patiently waited. Everyone was very polite and neat, cleaning up each day after they left. Project went very smoothly! The pricing was significantly less than other estimates we got and the design was great and exactly what we wanted.
    - Linda P.
  • A
    Bull Run Kitchen & Bath
    This is the second time we have used Bull Run Kitchen & Bath. We also used them to remodel our kitchen in 2015. Both times we were very pleased with the work . The bathroom remodel went just as planned. The crew worked six days a week and completed the work within the time frame given to us. Antonio and his crew were great. Their work was good and they were very careful to clean up daily. I would recommend Bull Run Kitchen & Bath to anyone looking to remodel.
    - Patricia J.
  • A
    Outstanding company that fulfilled commitment.  During the initial install of our frameless shower door, the installers couldn't complete the task.  They felt either the measurement or glass was off.   They called the company owner to determine the next step.  The owner came to the house within 1-2 hours, remeasured and determined both the initial measurement and glass were slightly off.  The glass was re-ordered and installed within an agreed upon date and price.  The installers and owner were very professional, timely and took pride in the work they did.  I would definitely work with them again and recommend highly.
    - T D.
  • F
    American Screen & Glass, Inc.
    They were supposed to call me 30 minutes prior to coming out for an estimate between 10a - 1pm. It's now 2:30pm and they still haven't called. Not so much as even a phone call to say they're running late. They just never showed up. I'll never use them.
    - Jennifer R.
  • A
    Excellent. I began communication via Angie's List and transitioned to phone. My windshield cracked during the snow storm this year and I obtained a quote directly through the companies website. While the quote was outdated, the owner ended up calling me back, setting up the appointment, honored the outdated quote, and even let me throw in the Angie's list special. It was raining the day of the install so they agreed to meet me at a secondary location where they could still perform the install out of the weather. The tech who came was very polite, handled the job professionally and cleaned up everything before he left. I mean, its a window install, not a house rebuild but I'm absolutely sure there are many things that could go wrong. I am VERY IMPRESSED with the entire process from A-Z. I will use them again and recommend to anyone needed a glass replacement.
    - Brandon H.
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Glass Repair Shops in Manassas

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