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Cleaning reviews in Manassas

  • D
    Best Quality Cleaners Services
    The house cleaners were supposed to be at my apartment early in the day on the appointment date but, arrived around 4:00PM after I called Maria and asked where her cleaners were. After the cleaning, I sent Maria via Venmo the agreed upon amount. It took several text messages to get a receipt. I was not living in the apartment anymore at the time and I went to stop in and see the apartment. The service had NO FURNITURE TO MOVE. There were things that were missed. We tried to clean all of the refrigerator because her cleaning staff missed some of the scum in the bottom drawer tracks. They did not clean any of the window tracks or the sliding glass door track. The underside of the microwave was not cleaned and the microwave filter was dirty. They did not fully clean under any of the appliances even though I was charged specifically for cleaning appliances. I sent all of this in a text message and Maria's response was "Thanks for the feedback. I will let the ladies know." Never heard for them again. Then, when I came back for my final inspection with my apartment complex, I was shown other areas the "ladies" had missed. The dishwasher was never cleaned inside, soap scum on tub walls and shower and the condition of the oven, which wasn't cleaned thoroughly. The grease needed to be scraped off the burners easily with a razor blade. Pulled out the oven and there was old food on the floor and food caked on the sides of the counter where the counter meets the oven and the oven. I called Maria Martinez and told her about the situation. She wanted to make arrangements to come fix the issues. I no longer had possession of the apartment and the leasing office didn't want to waste the time arranging to meet with Best Quality Cleaning Services and sent their own crew to clean things. I asked Maria Martinez I could have some money refunded back to me and she refused. I feel that if Maria Martinez and her crew had gone back the first time I had sent test messages to Maria and arranged to take a final walk-through together, issues could have been resolved before my apartment close-out with the leasing office.
    - Joel W.
  • A
    Flow & Cici housekeeping
    We called Flow & CiCi and asked them to come to our home with very short notice and they were very professional and accommodating. Within one hour, the team was at our home and spent extra time making sure every room was spotless. Great customer service! Would hire again.
    - Claire S.
  • A
    Angie's Cleaning Service
    They clean the entire house I���m happy how the house look like after the service and the more important is they treated the house so good definitely I will call them again and the staff are so nice they have a lot respect when you talk to them make you feel important thank you
    - Arturo G.
  • A
    Ana's Cleaning Services LLC
    Perfect. Ana arrived on time, she also cleaned everything in my apartment from top to bottom. Including things I didnt even ask her to clean. Leaving my place smelling and looking the best it could be. Great personality. Super nice. Would definitely hire again!
    - Taylor K.
  • A
    Majestic Maid Services
    I cannot say enough about Rosalina & her team! I love love love her! I have been using Rosalina & her team for almost 5 years and she is the very best! I���ve had numerous cleaning crews over the years and I can honestly say she is THE BEST. Her work is impeccable and not one detail is left out! I told my husband my favorite day is when Rosalina comes. You won���t be disappointed!
    - Jennifer D.
  • A
    Safe House Air Duct & Carpet Cleaning
    Safe House responded to my request quickly (unlike others who never contacted me). Called to tell me they were on the way. Two men arrived and quickly got to work. Very pleasant. Cleaned up. Only issue is that the bird guard (there was a nest in the outer vent) was expensive -$50 for a plastic guard to be installed. I agreed because it was convenient. Overall, good experience.
    - Elizabeth C.
  • D
    ELITE CLEANING SERVICES ,LLC
    The cleaning folks did a great job; in fact, they cleaned my home and my two daughters' homes for a total of about 4 times. However, the reason I will not use them in the future is poor service by the management, They were not responsive to my requests; they were not returning my emails or calls; and there was an overall lack of respect to my requests for invoices or how I preferred to pay. I hope they learn to better communicate and listen to the customer.
    - Kostandina G.
  • A
    Next Day Cleaning Service
    We hired NextDay Cleaning to get our house super clean before our realtor held our open house, and they did a fabulous job. The cleaners were pleasant, efficient, and worked miracles with the tile in our showers. Our house looked wonderful for our open house.
    - Megan A.
  • F
    Reston Windows Cleaning LLC
    Hired for power washing house, gutter cleaning, washing windows. Very dissatisfied, would NOT use again, would NOT recommend. On first visit, personnel arrived to power wash, but couldn���t continue due to weather. They used our hose, but left it a jumbled mess, not how they found it. On 2nd visit, power washing finished, couldn���t do windows due to another weather event. Was told they would come back for windows, but wanted payment for work already completed. Crew never came back, so have to find a RELIABLE company that will complete contracted work.
    - Dale P.
  • A
    Fast Maid Service
    Two cleaning representatives were prompt, friendly, professional, quick, efficient and thorough. House looks great! Kitchen appliances and bathrooms sparkle once again.. So glad I could rely on Fast Maid Service, even on short notice. Highly recommend their services to other realtors and homeowners!
    - Sharon L.
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Cleaners in Manassas

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