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Chimney & Fireplace reviews in Manassas

  • C
    The Chimney Doctor Nova Inc
    Chimney Doctor gets a "A" for the actual chimney work and a "F" for clean-up (which averages out to a "C"). The mortar between the bricks of our chimney was beginning to deteriorate. We hired Chimney Doctor to tuckpoint most of the chimney and perform other minor work re: the cap. The work itself was done in a reasonable amount of time and looks great. That said, the chimney is located right next to our new composite deck that we had built a few months ago. I emphasized several times in writing to the company that the deck was the largest investment we had made in the house and we were very sensitive about protecting it. They acknowledged this sentiment multiple times, also in writing. Despite these requests, the furniture and the deck surfaces were a complete mess after they finished their work. The workers allowed the dust to settle on the deck and, due to the high humidity, this dust adhered itself to every surface. The company acknowledged this issue and did send an employee days later to clean the deck. Unfortunately, this was ineffective. It took me hours over several days (I had to wait for the deck to dry each time to see spots I missed) of power washing and scrubbing to get the deck clean again and to clean each item of furniture. When I informed them of this situation, they did apologize but provided no other refund or resolution. I recognize this process creates dust and that's just part of the work, but I think they could've done much more to either proactively protect the deck, to suggest that WE should've put some tarps down on our own, or to pay for a professional 3rd party company to come in and clean up. All told, if your chimney is nowhere near a nice patio/deck/etc., then by all means hire Chimney Doctor. If it is near an area you're sensitive about, then I'd look elsewhere or at least be prepared for a large clean-up effort on your part.
    - Laurel I.
  • A
    Ashmasters Chimney Service Inc
    In May 2018, Ashmaster's rebuilt the top of the fireplace chimney and installed a stainless steel flue liner for the wood stove insert. Work was done professionally, on time, and on budget. This year (May 2019), Ashmaster's inspected the work and they were just as courteous, friendly, and professional as before.
    - Timothy L.
  • A
    ALJ Services LLC
    Alan showed up right when he said he would, did the work, and cleaned up after himself. He knows what he is doing and the install was done in the timeframe he indicated. He put the fireplace equipment we had in the garage like I asked him to. He even cleaned out the fire place before installing the pellet stove, something that we should have done. We are now enjoying our pellet stove.
    - Karen A.
  • A
    Jesse James Critter Gitters
    Awesome! Jesse can be hard to reach initially, but once we spoke he was absolutely perfect. He was on time for the inspection and quote, identified the issue, explained the resolution, suggested preventative measures, and sent us the pictures of everything he indicated when he sent the written quote. When we accepted, he started immediately, kept us informed at every step, sent pictures of the completed work, followed up several weeks later to make sure we were still squirrel-free, and honored the guarantee when high winds removed one of the covers he placed (we didn't expect that, we just thought could replace it and charge a fee.) I recommend Jesse frequently.
    - Kas H.
  • A
    Ashmasters Chimney Service Inc
    Great professional service. Let us know we can really go every other year since soot build up was not bad. We use our fireplaces a lot! Were going to charge us regular price even though we already discussed Angie's member price over the phone. Was not communicated to service technician.
    - Yvonne L.
  • A
    Finest Chimney Sweep and Masonry
    Very well. I burn 3-5 cords of wood per year and it is essential that I have a clean flue to prevent chimney fires. Jamie was prompt, courteous and did a very professional job. Would definitely hire again next year.
    - Wayne A.
  • F
    Ashmasters Chimney Service Inc
    Ashmasters inspected, swept, and repaired our chimney on 19 May. Their invoice states that they "sealed hairline crack at crown with epoxy" and that "crack is not leaking". When they returned on 25 August, we were told that they needed to relay our crown and that there was no warranty on the repair that they had done only three months prior. I would not trust their handiwork.
    - jessica h.
  • A
    The Chimney Doctor Nova Inc
    This is a fantastic company! I am so glad i picked them. I watched the two men, led by Robert, get after it immediately upon arrival. They were clearly competent and efficient. They did a top to bottom clean-up of my chimney, then Robert showed me some pictures of deficiencies in my chimney cap. I authorized them to repair it and they immediately resolved the issues. Clean-up was excellent and I will definitely be recommending this company to my friends and neighbors. Awesome experience!
    - Mark D.
  • D
    Complete Chimney & Fireplace Inc
    I CANNOT SPEAK FOR THE QUALITY OF THEIR WORK BECAUSE THEY DID NOT SHOW UP AND WHEN I CALLED I WAS TOLD THE TRUCK BROKE DOWN. THE PERSON ON THE OTHER END SAID THEY WOULD CALL ME RIGHT BACK, I WAITED 3 HOURS FOR THE CALL. I CALLED THEM BACK TO INQUIRE WHAT WAS GOING ON AND GOT THE VOICE MAIL. THEY WERE NOT CLOSED, IT WAS 4 O'CLOCK. WILL NEVER USE THEM AND I URGE OTHERS TO THINK TWICE BEFORE DOING SO. CALLED ANGIE'S LIST AND THEY ARE REFUNDING MY MONEY.
    - TIMOTHY K.
  • A
    Complete Chimney & Fireplace Inc
    It went ok, however I told the service technician that the pilot would not stay lit. he opened up fireplace, pulled logs off and inspected the pilot assembly. turned out to be bad, so he gave me a quote for part ($425) and also a blower ($409), cleaned the fireplace screen, putlogs back on and called it a day. Only there about 20 minutes.
    - Joe N.
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Chimney And Fireplace Contractors in Manassas

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