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6 Questions to Ask a Basement Waterproofing Contractor

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Basement Waterproofing reviews in Manassas

  • A
    S&S Waterproofing And Foundation Repair
    This is the second time that I have used S&S Waterproofing and Foundation Repair. The first time was to fix very large sink holes that were opening up in my front yard, apparently due to underground collapsed drainage piping. This time, when I contacted Steve I asked if they did retaining walls. Steve came to look at the job. I immediately expressed my concern with my limited budget, which Steve completely understood. He offered several options on how to complete the job within my budgetary constraints. We hired S&S Waterpoofing and Foundation Repair to do the job. During each phase of the job, Steve sent me photos of the job progression. He answered any questions that I had almost immediately via text message. Most importantly, he also made sure that my wife was onboard with anything that they were doing. Apparently he knows who controls the money and who the boss is! LOL! Additionally, during the job Steve identified issues with a previous contractors work and addressed those for me as well. Steve is very concerned with customer satisfaction, that is incredibly important to me and my wife! The end result was a beautiful retaining wall. The only thing better than the beauty of the wall is how well it works, drainage is completely handled with ease, even during bad rainstorms! When visitors come to the house, they all ask who built the new wall because it looks incredible! Thank you to Steve and his crew for doing such an amazing job! I am sure this is not the end of our relationship, I will be calling Steve for any of my construction needs in the future! Finally, I just wanted to say, I am the type of person that has anxiety with these types of situations, due to the cost issue, my personal lack of knowledge, and an inability to be able to see the end result before it's accomplished. It is incredible to have confidence in someone doing the work. Someone that keeps me updated, keeps within my budget, makes customer service a top priority. Steve, I can't say thank you enough!
    - Larry K.
  • A
    Deska Foundation Repair and Basement Waterproofing
    I had an structural engineer from Deska come out to look at the issues. He provided a report and documented recommended solutions for the issues and even provided an estimate for them to take care of it. We got one other estimate that was a little higher so we ended up using Deska and they did a great job!
    - Kristin A.
  • A
    Value Dry Waterproofing
    From first contact to the last working with the professionals at Value Dry was a pleasure. I left a message on a Sunday and received a return call that day. Russ provided a very detailed estimate and explained the services recommended. When work began, I mentioned to Fletcher that the floor tiles that needed removing were discontinued, and he took the time to remove the tiles without breaking them to the extent possible without me even asking. Not only did he make every effort to minimize the disruption, but he went out of his way to help coordinate the repairs needed after the waterproofing was done. His recommendations helped us avoid ripping up part of our walkway and anticipated issues that might arise as we put our space back together. Most others would have not bothered as it's not their problem. Danny replaced our wood paneling, leveled our door, and replace the rotten threshold and again he made every effort to help get our space back in order. He's a true craftsman with attention to detail. Finally, we needed some minor adjustments after the project was almost done that were not originally anticipated and Fletcher and Danny returned to make sure the project was done to our satisfaction. I highly recommend Value Dry as every interaction was professional and sensitive to the disruption a water issue is for a homeowner. Plus, the price was very fair and actually a little lower than our other estimates.
    - Helen P.
  • A
    NV Waterproofing & Foundation Repair
    NV quickly diagnosed the problem as a crack in the foundation and recommended a solution involving sealing with a resin based product under pressure. Work was performed on time. No leaks after several weeks. Initial inspector also walked around the house offering other suggestions for improved drainage. Did not try to sell unnecessary or unwanted products and services. Would definitely use again.
    - Carlton B.
  • F
    Bradford Pest Control of VA
    He took the money,$1500, later called to say the unit had arrived, but then never showed up to install it. He does not respond to my messages left or emails and obviously has no intention to perform the work or refund my money. He knows I am a cancer patient and don't really have the time or energy to sue him in small claims, I had hired him because he had termite proofed a second home we have and seemed to do a good job, in addition he is a retired Marine warrant officer and I thought he was an honorable man.
    - Stephen M.
  • A
    NV Waterproofing & Foundation Repair
    Bruce spent over an hour inspecting our interior drainage system, our sump pump, our gutters, and our downspouts; moving our garden hose from place to place in search of a leak; and even playing T-ball with our toddler while waiting for the water from the garden hose to come out of the downspout drain at the curb. He was thorough and honest. In the end, he determined that the small puddle we had seen was most likely due to condensation. He recommended that we put 6 mil plastic behind the drywall before repairing it so that condensation will run down into the drainage channel. He also recommended that we run a dehumidifier into the sump pit. He answered our questions, advised us on how to rectify the problem ourselves, and didn't try to sell us anything that we didn't need.
    - jessica h.
  • A
    S&S Waterproofing And Foundation Repair
    Great company! Owner is extremely knowledgeable and offered a number is solutions to my situation. Steve checked my property prior to doing the work to ensure proper drain-off was already happening prior to offering solutions. Price was very inexpensive compared to other quotes from other companies. Steve kept me apprised of all work completion and of upcoming goals and completion timeframes. Best of all was the efficiency with which the company worked! Great experience to a situation that I was initially dreading addressing. Thanks S&S, you will be the first phone call I make next time!
    - Larry K.
  • A
    Aqueduct LLC
    I had three pipes coming through the wall. They did some excavation, and sealed up my basement. They kept the area clean, and were very professional. John sent two guys out and they did a great job. It's guaranteed for life, even if I sell the house!
    - BOB G.
  • A
    Basement Masters Waterproofing
    It couldn't have went any better! We called six other companies, and Randall with Basement Masters was the only one that returned our call. Not only were they quickly responsive, but dealing with Randall's professionalism was a wonderful experience. They took a very stressful situation and turned it into a very satisfying situation. If you want a waterproofing / basement foundation company that will satisfy your needs, you should only call Basement Masters!
    - Billy W.
  • A
    JES Foundation Repair
    All employees of JES that we dealt with were very professional. ��
    Mike Kut gave a great explanation/overview of the process when he came out to provide an estimate. ��Communication from the office staff (Heather and Sidney) was great, timelines were accurate. ��The workmen (Demetrius, Matt, Jared, Alex) were polite, prompt and neat. ��The work was done quickly, with minimal interruption of my day. ��The guys used drop cloths and plastic sheeting to minimize the dust and mess outside the immediate work area
    - Dale B.
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Waterproofing Contractors in Manassas

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