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Tree Service reviews in Manakin Sabot

  • A
    J & W TREE SERVICE
    Reliable service and very fair prices! The crews were experienced, professional, and hard working. The removal and clean up of the property exceeded our expectations. The friendly and courteous crew worked well individually and together as a team. They had the proper equipment, knowledge and skills to do this large job in a safe and expedient manner. They provided shredding/mulching of small trees and brush on site. They felled and hauled away a number of very large tall trees and ground the stumps. Winston Jones is a man of his word with integrity and honesty. We highly recommend them and will definitely use their services again.
    - JANICE G.
  • C
    WHITE OAK LANDSCAPING LLC
    This is an addendum to a previous good review. Mr Webb did an average to good job maintaining several acres of land. The problem came with invoicing. Mr Webb likes to text invoices. Mr. Webb texted me an invoice while I was out of town and demanded immediate payment. After mailing the check, I advised him that due to the holiday season mail volume and also the location from which it was being mailed, the check could take longer to arrive. Long story short, Mr Webb demanded payment and told me he was going to place a mechanics lien on my house. All of this drama was taking place within 3 weeks of the invoice. He did receive the mailed check and it cleared my account. I was a repeat customer who had payed him thousands of dollars in the past in a timely manner. He was always more expensive but did a nice job. I will not use him again nor recommend him as there are other companies who recognize the value of repeat customers. Also no one is good enough to risk a lien being placed on your property on a whim.
    - Lisa C.
  • A
    White Oak Landscaping & Grading LLC
    White Oak with Liston Webb is an excellent company. Liston is very professional and thorough.Everything is always well done and Liston makes great suggestions for future improvement.  If there is an issue it will be resolved efficiently and professionally. To me that is a sign of a great company.  Will continue to use them for all tree and landscaping needs. Highly recommended. 
    - Lisa C.
  • A
    White Oak Landscaping & Grading LLC
    Mr. Webb was excellent to work with. Very responsible and thorough. He did a really good job with so many leaves. He made sure I was happy with the job before he left. He has the capability to handle many  heavy duty landscaping needs. I will certainly use White Oak again soon.
    - Lisa C.
  • A
    Erik Cook Landscapes
    Erik has done extensive work in my yard. His vision and implementation are excellent. He can do drainage, pest control, pruning, transplanting, along with planning and drawings. He laid stepping stones and built and repaired stone walls and a brick walkway. He put in sod at my daughters, planted trees for a privacy border, designed a gorgeous stone wall that compliments a patio he laid last summer. He is willing to do the work in phases. He is very reasonable with his pricing and gives detailed estimates and billings. He communicates and is dependable.  His most recent projects were meticulously done and he cleaned up and hauled all the cuttings and deadfall. He and his worker are hardworking, honest, and treat the property as if it belonged to them. I am so grateful we have someone who is so good at what he does!
    - Rosemary N.
  • F
    Erik Cook Landscapes
    The initial consult with Erik went well.  He gave us the impression that he was an expert landscaper with many creative ideas.  However, overall we had a very poor experience with him and although we had planned to use him for a more extensive project in the spring, we have changed our minds, and have had to advise our neighbors not to use him.  Our reasons are:
    1)  Very poor & unprofessional communications:  Erik told me he doesn't work through phone or email and that all communication needed to be through texts.  He required that our extensive landscape plan be submitted through text message, an entirely ridiculous arrangement, but I managed to do it, hacking one finger at a time.  It became clear early on that while he prefers texting, he communicates poorly through texts--short, confusing responses that require several clarifications--and he tracks responses poorly.  I had to repeat (retype) things several times because he simply wouldn't track the details (and because I didn't want to be so rude as to say "Scroll up and read what I've already texted!").  Additionally, he wouldn't give me a date in his calendar until I gave him a deposit, which I couldn't do until he gave me a bid, which he wouldn't do until I went to the nursery to tag the trees I wanted.  I had the trees tagged very early on and texted Erik as such, but  since he doesn't track text messages very well, I had to keep prompting him to give me a price so we could schedule (the urgency was due to planting Crape Myrtles in the fall).  Despite several reminders over text that the trees were tagged and ready for him to price, Erik would simply respond, "Have you had the trees tagged yet?"  To be honest, the only reason I went with Erik at this point is because I was trying to save our neighbor some money.
    2)  No Show:  On the morning Erik was to begin our project, I got a text (not even the courtesy of a phone call!!) 30 minutes before I was expecting him that he had to reschedule for "sometime" the following week.  Then he proceeded to lie about the reason.  He told me it was because the lines weren't marked in time (that they'd be marked later in the morning), but when I confronted him with the fact this made no sense as a reason for cancellation--that there was a ton of work to do before any digging began--I found out that the real reason was that Erik never scheduled the delivery from the nursery, and they were booked a week out.  Unfortunately, I had to discover this by calling the delivery manager at the nursery, who told me she never heard from Erik until 30 minutes prior.  Erik persisted with the blame of the line-markers until I told him that I called the nursery and knew the real reason, and then he admitted it.  No apology, nothing!  And it wasn't inconsequential.  I had cleared three days of clients (lost income) for the dates Erik scheduled so that I could be there, and my neighbor cleared her schedule as well.  But in addition to that, it created even more stress and worry about planting the Crapes so late in the year--which we had gotten to because he wouldn't track his texts and get me in his calendar earlier as requested.
    3) Incomplete work:  At the end of the project, my neighbor pointed out to Erik that one of the trees he planted wasn't straight.  He wouldn't admit that they planted it crooked, but instead said that the wind (there was little wind that day) must have made the tree lean within the past two hours.  The tree wasn't loose, and it was obvious they put it in the ground wrong, so it was an eye-roll comment.  But whatever...he offered to remedy it by staking the tree, but said he couldn't do it then because he had to go, and that he'd come back in a couple of days to fix it. Unfortunately, I already paid him and had to accept that he wouldn't do it while he was there.  It took over 5 WEEKS for him to come back and stake it, and only after several texts from me, some select words from my husband, and phone calls and texts from my neighbor.  His refusal to keep his commitment created a good amount of worry by our elderly neighbor during two high wind storms.
    4)  Poor recommendations:  While we initially were impressed with Erik's design ideas and recommendations, we later discovered that they were poor ones; in fact, we didn't go with a single recommendation.  On our very small property, Erik recommended that we plant four Thundercloud Cherry trees, which according to him, is his top recommended tree.  We liked the idea of reddish foliage to offset the typical green, but as we checked with the nurseries, extension office, and other experts, the advice was all the same:  don't plant them!  The trees are prone to almost every tree disease out there, and is why all the ones we looked at driving around town looked so awful.  Erik's solution is to contract with him to spray the trees four times a year, but as all the horticultural specialists we spoke to said, why would you plant material that requires that, especially with so many better options?
    The only reason we went with Erik was to save some money, but Erik offers a reduced price in lieu of a warranty on the plant material.  Most other landscapers offer a one-year warranty on the material.  We reasoned that if the trees are coming from a reputable source and the landscaper is good, you don't need to pay extra for the warranty.  I still think this is true, but the key factor is a landscaper who is conscientious and knows what they're doing.  Having been through the process with Erik, I no longer have that confidence in him.   I just in good conscience couldn't possibly recommend him.

    UPDATE:  I've read Erik's response here, and all I can say is that I'm stunned.   This is simply not true, and not only that these are blatant ad hominem attacks without foundation.  I don't even know three people at the nursery.  I've worked with one person very closely with whom I have a very positive rapport--he's given me additional discounts because he says he enjoys working with me, and I've sent a thank you note to the owner telling him how terrific it is working with this person.  Erik completely fabricated this.  With regard to shorting him on the bill:  What?!  All I can say is that Erik's accounting is a disaster and I walked through the details of my understanding with him when writing the final check which he said was correct.  If the amount given to him at the settling was not correct, this is the first I've heard.  I would suggest to Erik that he work up clearly articulated, professional invoicing and send it via email like everyone else in this business.  We have all joined Angie's List to get honest reviews and to warn each other about the seriously bad contractors--Erik is one that deserves warning about, and I stand by the accuracy of my review.
    - Luana L.
  • A
    Care Professional Tree Service
    I used Care Tree Pro recently for removal of one tree at my sister's and was extremely impressed with the cost, professionalism and the attention to the job and clean-up. I was very impressed again with the tree service at my home. The estimate was received promptly and the work was completed within a week after I gave the go ahead. One stump was missed, but they came the next day after I informed them. It was on the opposite side of the house where all other work was done so I could understand why it was missed. Chad takes customer service seriously and I appreciated his phone call to follow-up on the job.
    - Pamala P.
  • A
    Barrett Tree Service Inc
    Sam Gibson gave me a quote on removing a dead tree in my back yard. He dropped the dead 100' red oak tree exactly where he intended by stringing a rope near my 10' privacy fence to prevent the tree top from hitting the fence. Amazing work! He then showed me how to get more sunlight on my yard by trimming out some unproductive tree limbs in the front yard. They cleaned up and ground up with their chipper every branch and leaf. I was first impressed when I saw him drop a 130' dead tree, with exact precision between the good trees, the month before in my neighbors yard. That's when I hired him to do my trees. This humble man knows tree trimming and removal!
    - Christopher R.
  • A
    Barrett Tree Service Inc
    When I saw Sam Gibson drop a very large dead tree exactly between the good trees in my neighbor's yard, I hired him to do some work for me. His crew of four men climbed and trimmed a large crept myrtle draping the front of my home. In my wooded back yard, he strung a rope between two trees to break the 100' dead red oak when it fell and prevent it from hitting the privacy fence. It landed exactly where he wanted without damaging any of the other trees and broke on the rope he strung.
    This humble man not only did all he said; but, he went the extra mile and suggested trimming some more to let in needed sunlight so my grass could grow. They cleaned up every branch and leaf! The chipper they carry turns it all into a nice mulch that he sprayed into a pile, at his suggestion, so I could use it in my flower beds. His business address is Fluvanna County, VA; but, he works throughout Goochland County. Highly recommend. He does amazing work.
    - Christopher R.
  • A
    VA Contracting LLC
    Easy to deal with.  Showed up timely.  I have no idea about the  price since I didn't get any other estimates.  It does seem fair for the amount of cleanup done.  The crew is pleasant and worked very hard with few breaks.  I was impressed and plan to use the service again.
    - Carolyn G.
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Tree Services in Manakin Sabot

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