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Chimney & Fireplace reviews in Maidens

  • F
    Neat Sweep
    Called the service provider today 11/18 and was told $89 just to come out and inspect the chimney and then they would charge us a $20 surcharge because we are in Goochland County.   So $109 just for a less than 30 min inspection sorry that seems way out of line!
    - Don L.
  • A
    COUGOT'S CHIMNEY SERVICE
    I had a wood stove installed last winter and this year was feeling as though the insulation was not keeping all the hot air in the room and the cold air out around the exhaust vent up the flu.  Being a rather handy person, I figured I could do it myself so I looked around for the ceramic insulation that you have to use for fireplaces.  Not being able to find any, I called up Cougot's, who had done some chimney work for me in the past.  I told him my situation and he offered to have someone come by and take care of it for me.  However, I live outside of town a bit and figured I could do it myself, so I told him that and he offered that I could stop by their shop and pick up the ceramic insulation at any time.  When I did stop by their office to get some insulation, they were more than friendly and offered me all that I wanted.  He even gave me more than I needed, and that stuff isn't cheap.  No charge, no fuss, no problems.  I went on my way, got home and took care of the problem.  Saved the extra insulation for another day.  Great company that takes care of it's customers.
    - Doug A.
  • A
    COUGOT'S CHIMNEY SERVICE
    They called ahead when they were on their way to make sure we would be home.  They were running early and wanted to make sure it was alright. I got a hold of my wife on the phone and she was going to be home soon, so I told them when and they were there right after she got home.

    They inspected both chimneys, as I had requested a cleaning of both.  They looked at both and said that they were good and didn't need to be cleaned.  

    They also gave me a quote that we requested to install a full flue on the one chimney where we put in a wood burning stove insert last winter.  We have scheduled that for December.

    They saved us money and didn't do a cleaning that was unnecessary!  They were very clean and professional and cleaned up after themselves.  Couldn't even tell that they had been dealing with the chimney.
    - Doug A.
  • A
    Neat Sweep
    They were very quick on scheduling and we had the same guy come out that did the chimney sweep. He was scheduled to put on a new crown and cap in addition to fixing the fireplace mortar and bricks. Unfortunately, our roof is really steep on the top of a 3rd story and the chimney was over 6' above the roof line. He tried but was unable to reach the top of the chimney and perform that service. Instead, he just fixed the fireplace mortar and bricks. He even called another worker out to our house to help him and evaluate the situation. After review, they decided that they would need to use a "cherry picker" to reach the chimney. He called the boss and they gave us an additional cost of $150 to use the "cherry picker" for this job. However, they said if they couldn't reach it with the "cherry picker" we wouldn't have to pay the additional charge. We don't blame them for the cost to fix our chimney, it is what it is. They have been most helpful and very informative on everything they are doing and what is happening. We had to reschedule the crown and cap for next week.
    - Doug A.
  • A
    Neat Sweep
    We had to call them twice to get a response and get an appointment setup. They came on a Saturday without any additional cost, as I think they are off on Monday so Saturday is part of their regular work week. He was very friendly and polite and answered all our questions. (First house with a fireplace.) He showed us how to use it and how to operate the flue. He found several additional items for repair. Some he could do right away, but some larger ones he had to come back for, so we just told him to do it all when he came back. He did a good job of cleaning up and was patient with me as I fumbled around the new house looking for my checkbook.
    - Doug A.
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Chimney And Fireplace Contractors in Maidens

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