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Hvac Repair reviews in Madison Heights

  • A
    Fantastic. Would have loved to have had it done in one day, but that's not reasonable. Very professional and did a great job ensuring no mess left behind. Took the time to explain the reason for the failure, took pictures of the failed system and the areas of failure, the different options available to me to fix the problem, how to evaluate efficiency of a system and what system was recommended.
    - John R.
  • A
    Showed up for work as promised. It was a very cold day with highs only in 20s and windy. They worked all day removing old systems etc., despite the weather. It was a total of about a 3 day installation and later another service crew came back and checked the system and put final finish on installation. Systems so far are working as expected. The air temp coming out of vents with just the heat pump providing heat is around 84 -86 degrees. With the aux heaters on, around 120 - 125 degrees. This is about what the old system was doing.
    - Phil D.
  • A
    Tim came out on a service call and determined the coil on our lower unit was leaking slowly. After discussing options he repaired it as best he could. Replacing the coil on my current unit would have been expensive on a 12 year old system. We had him come back and give us an estimate on replacing both of our units as they were of the same age. He discussed exactly what he was going to do and answered all my concerns. Tim even gave us a discount for the service call, being retired military and replacing both units at the same time. Matt and James came out and were very professional, courteous and efficient in their work. They replaced both units (one for the main floor and one in a very hot attic) in 2 rather than the 3 days originally scheduled. Very happy with my experience with all employees with this company.
    - Robert B.
  • A
    Wooldridge set up an appointment for the day after I called. The serviceman came out and gave me a list of repairs needed and the cost. The system is 17 years old so we decided to price replacing the system. The sales rep came the next day to give us a price, which we decided to do considering our current system is 17 years old. I had asked Wooldridge to include a digital register with my second heat/air system. During the installation, the installers found that my second unit had been operating in the emergency heat mode. This would explain our very large electric bill last month. Anyway, that unit was about 18 years old so we decided to replace that hear/ac system instead of fixing an 18+ year old system. Wooldridge's sales rep came back out yesterday, 01/06/15, to quote a price to replace our second heat/ac system. That system is scheduled for installation tomorrow, 01/08/2015. The whole process went smoothly and everyone we have interacted with at Wooddridge has been great. The second unit will cost about $6300.00. Even though we did not anticipate spending almost $12,000 this week, we appreciated the curtesy and professionalism of Wooldridge. I was also thankful for the 1 year no interest financing.
    - Wendy A.
  • B
    I called the company and within 1 day I was scheduled to be seen. The technician met me at the job. He was prompt and very professional explaining his procedure that morning. He gave me all of the repair options that I had in order for me to make a completely informed decision. The necessary repair was then finished in an hour and a half.

    I was impressed with the professionalism of the technician and feel confident that the service was completed properly. I was left with the impression that I could call,, at anytime, with any questions that might arise.

    I will definitely use this provider in the future.
    - Bill C.
  • A
    Called to get a proposal and the project manager arrived the same day.  We agreed on a price and set the date.  Installers arived on-time and completed the job with excellent results.
    - Tim P.
  • C
    We have used them several times before we had Angie's List, and we use them probably once a month. We started to go with someone else. We actually invited them to come out to do an estimate on finishing out some work for us, and putting in a new heat pump, and they actually never showed up. They did not give our quotes. They made two separate appointments. I called two separate times, but they never came back. Also, they would not hold up the appointments for the estimate on the duct work because they did not want to do it. If they never enjoyed about other things, they could just tell that they are not interested in expanding our duct work for whatever reason. They would not be my first choice, if I ever I needed some works done.
    - Audrey L.
  • A
    Installers arrived at appointed time and date. Worked all day first day. Returned to finish the job next day. They were two gentlemen that knew what they were doing and did it well. Excellent job done.
    - Harvey K.
  • A
    They were very friendly and professional. They did what they said they would do. They cleaned up after themselves. Follow up service calls were handled promptly. They seemed very trustworthy.
    - Gregg L.
  • A
    They responded quickly to my request for an estimate. Mr. Parr came back to check a measurement to assure that plans were accurate. The crew arrived on the scheduled time and worked very efficiently as a group to complete the project by that same afternoon. They cleaned up all of the mess and disposed of the old system. They even filled out the warranty information and mailed it themselves to assure that we got the full extended warranty on the new heat pump. I was completely satisfied and would recommend them highly. I look forward to working with them in the future for maintenance.

    - Audrey L.
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HVAC Contractors in Madison Heights

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