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Founded 1994 • Angie's List since October 2010
B Rated | 3 Reviews
Our main goal is to serve our clients and treat everyone equal. We do all home repairs and remodeling . A short list of examples are metal and shingle roofs,windows ,siding, decks, tile kitchen and bathroom and more. We have been in buisness for 30 yrs . We serve Roanoke Salem vinton Bedford Blacksburg and surrounding areas. For now I work with a crew of 5 men who have been with me for quite a while and are very respectful to our customers and their property. We use Christian values to make all decisions . We look forward to serving you with all your home needs .
A few reviews for this pro…
DESCRIPTION OF WORK
Our 100 year old tin roof was resurfaced to prevent leaks and preserve it for another generation by Krantz Exteriors, Inc.
DESCRIPTION OF WORK
A tree fell on my sunroom. We had to replace the roof on that part of the house. They did a good job, but ran low on shingles and rather than buy additional, they used a different color which does not match. My gutter that they installed has come away from the home. I needed a new roof for my main home and asked them to bid the job. They came out, took measurements and told me they woul mail me the estimate. I told them about the non-matching shingles and the gutter problem and they basically ignored my concerns about the quality of their work. When I did get the quote in the mail, it was professionally done, but one of the highest quotes, but still in the ballpark with the others.
CATEGORY gutter repair,roofing
SERVICE PROVIDER RESPONSEWe are sorry to hear that you did not utilize us for a second job and would not recommend us to others. I did not recieve any feedback about the miscolored shingles and assure you that is not our common practice. If you were to have contacted our office and spoken to me I could have fixed those issues without any problems. I will ensure that communication with our repair crews improves with homeow...
DESCRIPTION OF WORK
Installed new roof and flashing and vent boots. Workmen showed and performed the work satisfactory. They were very polite, cleaned up each day as it took two days to install the new roof. Upon removing the old roof they made very little mess as they used tarps to catch as much of the old shingles as possible, they cleaned up each day and were very quick in installing the roof, at one time there was 9 people working on the installation. The only minor hiccup was the color of the installed shingles, I had wanted a multicolor shingle and my wife even walked them down the street to view a home who had the color and style shingle I wanted, but upon installation the shingles are in fact solid black, but I can and will live with it. The other nice thing was they applied a military discount to the pricing, as I am retired military. Overall, I would certainly recommend this company to anyone who is thinking of getting a new roof. I had five estimates from different companies and also looked up each company on the Better Business Bureau website and Krantz Roofing got my wok and would do so again without hesitation.
SERVICE PROVIDER RESPONSEWe thank you for your comments and business. We strive to maintain honesty with our business. We admit to the problem arising out of the shingle color mishap which was out of our control due to manufacturers changing color styles year to year; However, for the record we did offer to remove the shingles mid-way through the job in order to try and better satisfy the color choice, to which you chose ...
Roofing: Asphault Shingle, Slate, Cedar Shake, Spanish Tile, All synthetic roofing products, Metal Roofing- Traditional Tern and Snap-lock Siding: Synthetic, Hardi-board, and vinyl products Custom roofing applications such as Copper bay windows, Skylights, Dome roofs
We will not perform repairs on items that cannot ethically be repaired.