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F
"This was such a bad experience, I had to add it to the list for future clients to avoid. Our main incoming water line clogged/broke. We had almost no water coming," just a trickle from the basement sink. We called The Scottish Plumber, but they referred us to
because they didn't have the license for the outdoor replacement. We were told to expect a call from
. We waited a day, no call. Called back the Scottish Plumber who had referred us. He told us he would have
call. Finally got a call from him. I asked if he could come as soon as possible to look at the problem because we had no way of washing, cooking, cleaning, etc. We were filling up buckets of water and melting snow to flush our toilets! He came and said we would have to replace the pipe from the city box at the parkway to our house. He told us it would be a day or two to get the permit from the city to dig, and a day or two to do the work. We were relieved because we thought we'd be back up and running in two to four days. Nope. It was three weeks! We kept waiting for news on the permit, and got nothing. He would say that we would have it for sure tomorrow, and then we wouldn't get a call. It was at least a week or so before they started digging. He would say that he would be there at 9 in the morning, and then show up at noon, or not at all that day. He had problems with his trucks not working, his equipment not working. Unfortunately, in the middle of all this, his relative passed away and he took some time for that. Once the digging had been done, he had to wait for the inspector to come to observe them actually replacing the pipe. He said he knew someone and they would definitely be coming on Monday. On Monday, still no one. They finally had to replace the line without the inspector and take a video to show them when they came, but they had to leave the pits open so the inspector could see the pipe. So we finally had water, but still huge holes in our front lawn and dirt piled everywhere. This went on for a couple more days. The day they finally came to fill in the holes they said they would be there at 11 or 12. I canceled something else so I could be home, and then they didn't show up until 2. It was a very frustrating experience. I would not recommend this company to anyone. The work is done, and we have water, but I can't imagine it would have been such an arduous journey with a more professional company.

-Cara and Jay H.

A
"They saved me a ton of money. Every other company said that I had to tear up my patio to fix this issue but they did not. They were very prompt, professional and cleaned up after themselves.

-MICHAEL M.

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Angie's Answers

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It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services
?
The simple answer is ,"No!" The only way to effectively clean grease and scum from a drain line (or a neighborhood, jk) is with high pressured water. The machine they use is called a Jetter, many drain cleaning companies have them.
?
Do you know the age of the existing valve?  Are you sure the existing valve is a ball valve and not a gate valve?  Gate valves notoriously fail after prolonged periods of being either open or shut.  The rubber washer breaks down or gets mineral build up on it and then it won't shut off.  Whether the valve is bad or not it's a lot cheaper to replace it while he's got the area dug up and working on those connections than having him return to dig it up and pull it all back apart again due to a leaking valve.  The valve will run around $20 and the pipe isn't much either (price depends on the type of pipe).  Labor is an few minutes so he likely isn't charging you any more in labor costs to put the new valve in than he would to do the rest of the work anyway.

Like Vern said, he has a minimum amount he has to charge to cover his costs and still make money.  Being a contractor of any sort is not cheap with all of the government regulation, higher fuel costs, tool costs, etc.  It probably costs him at least $200 a day just to be in business if he's a self employed independent.  More for someone with a shop and answering service, etc.  Most plumbers around here are going to charge at least $100/hour with a minimum charge.  It'll probably take him 2-3 hours to install everything so he's really not out of line.  You might be able to find someone a little cheaper but check their reputations.

Todd Shell
Todd's Home Services
San Antonio, TX

Drain Pipe Installation reviews in Lynchburg

A

Rating
We recently contacted Intelligent Plumbing Services – a company we’ve had success with in the past - when wastewater
from our washing machine began coming up through a basement floor drain.
The company responded promptly and sent out a plumber,
Lynchburg Drain Pipe Installers Provider Name Locked
, the following day to investigate the problem. He offered up several possible reasons for the water backup, courses of action and the cost of each.
The following day,
Lynchburg Drain Pipe Installers Provider Name Locked
and an assistant arrived in the morning to power clean the lines, since it appeared as though they had never been cleaned out before. After several hours of cleaning the lines, the backup remained.
Lynchburg Drain Pipe Installers Provider Name Locked
told us he suspected a pipe beneath the basement floor was leaking or broken, and that he would have to remove part of the concrete floor to locate the problem. Again, he described the work involved, the estimated time needed to make the repair and the cost.
The following morning,
Lynchburg Drain Pipe Installers Provider Name Locked
and his assistant opened the floor around the drain and immediately discovered a broken pipe. They replaced the pipe, closed the hole in the floor with new cement and installed new drain covers. They were very professional and did a great job from start to finish. We’ll definitely hire Intelligent Plumbing Service in the future.
- Romy S.
A

Rating
Free estimate, fast service, knowledgeable and polite workers, clean and efficient service.
- Sarah N.
A

Rating
Absolutely great! Bill was wonderful explaining everything prior to the work beginning. The tech that did the work was great!
- Carol S.
A

Rating
In October 2014, I discovered that the drainage that was installed in my backyard and completed in August 2014 by a local landscaping company did not work properly. As a result, during a heavy rain, water approached my back door threshold. I joined Angie's List in an attempt to find a company that I could trust to correct my drainage problem quickly and definitively. I chose
Lynchburg Drain Pipe Installers Provider Name Locked
and I am completely satisfied.
Lynchburg Drain Pipe Installers Provider Name Locked
contacted my immediately and he understood my skepticism after dealing with a company that installed a drainage system that not only did not work, but redirected water toward my house. He pointed out other potential problems caused by the recently completed backyard project and helped me resolve them. He removed the improper drainage and installed proper drainage in less than 2 days. I have witnessed several heavy rains since then and the system works great. Rain water no longer accumulates in my back yard, no more flooding of my back porch and no more water approaches my back door during a heavy rain. I recommend
Lynchburg Drain Pipe Installers Provider Name Locked
and
Lynchburg Drain Pipe Installers Provider Name Locked
100% for their honesty, promptness, quality service and workmanship.
- Julie G.
B

Rating
My appointment time was from noon to 2:00 PM, they were about 45 minutes late. They found the leak and fixed the pipe within minutes and they installed my flap in my bathroom toilet lid no cost, because I had the parts, very kind of them.


- Kathy P.
A

Rating
Lynchburg Drain Pipe Installers Provider Name Locked
was very professional. I've used him a few times in the past and he's always on time, does a great job and charges appropriately. I would recommend him.
- Robert G.
N

Rating
We had a major water leak in the kitchen. The water was coming through the light fixture on the ceiling, it was getting everything wet and we couldn't figure out where the water was coming from. We called
Lynchburg Drain Pipe Installers Provider Name Locked
who promptly came out and inspected the kitchen to find the leak. After a thorough investigation it was determined that the water lines that were running through the ceiling were bad and leaking water into the kitchen. It was also determined that the previous owner of the house had done his own plumbing work and did not do things correctly. We had decided to have the whole house re-piped instead
of just spot fixing the leak to prevent further problems in the future.
Lynchburg Drain Pipe Installers Provider Name Locked
re-piped the whole house in a timely matter and the problem was resolved. We haven't had any problems since.
Lynchburg Drain Pipe Installers Provider Name Locked
was quick to come out and quick to find the problem. I would highly recommend them to anyone who is having any plumbing and electrical problems.
- Martin G.
N

Rating
Lynchburg Drain Pipe Installers Provider Name Locked
did such a wonderful job with his ideas. The ideas just came natural to him and he had just pulled them out of his head for the design was so wonderful and creative with them.
I was just lost for words when he just started suggesting ideas and what I could do with my project.
They had started the excavation with a machine, and at the same time the delivery truck had shown up with the pavers to my surprise. I had thought it would have taken longer than it did, from the start to finishing period.
They started the installation of pavers of the driveway the fallowing day of the excavation with the machine, at the same time they were installing the driveway they had men in the back doing the excavation by hand and by then started the sidewalk that
Lynchburg Drain Pipe Installers Provider Name Locked
around to the patio.
From my amazement, they had my dream driveway and patio done in three day's.
I could not of imagined such a beautiful job done by anyone like they had done. It had came out better than I had expected, and I can not thank them enough for the awesome job they did.
- Heather F.

All Drain Pipe Installers in Lynchburg, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alex Ertel Construction Inc

207 Longhill Rd
Goode

Allied Plumbing

1528 Somerset Dr
Lynchburg

C A PADGETT ENTERPRISES

9030 Red House Rd
Gladys

Cahaba Scapes

2130 11th avenue north

CT Redd Construction Inc

165 Clancie Rd
Shacklefords

Evergreen Basement Systems

456 Old Coutrhouse Rd
Appomattox

James Jones & Associates

1401 Park St
Bedford

JTF Renewable Design & Build

104 Walnut Springs Road
Madison Heights

Michael & Son Services Inc

5740 General Washington Dr
Alexandria

Plumb Care Plumbing Inc

31 Beechwood Dr
Lynchburg

Seal-Tite Basement Waterproofing Company

355 Olde Route 604
Troutville

Taylor's Plumbing And Repair

1015 Old Graves Mill Rd.

TROY-BILT-Construction

9734-Spotswood Trail Road
Stanardsville

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