Craft Collision Center

Angie's List since July 2010

B Rated | 13 Reviews

Description

Additional DBA - Craft Collision Center Inc....

Verified Reviews

A few reviews for this pro…

A

RATED

07/10/2020

Work was preformed and looks better than when towed in from accident Highly satisfied

DESCRIPTION OF WORK
Rear end collision to Hyundai

CATEGORY auto body repair,auto painting,auto repair

F

RATED

05/18/2018

terrible customer service. constant lies. sub-par work. take your business elsewhere.

DESCRIPTION OF WORK
Many repairs after car accident

CATEGORY auto body repair

SERVICE PROVIDER RESPONSE

This customer's vehicle was a borderline total loss which took way too long for the insurance company to approve the initial estimate and then was very difficult to coordinate the missed damage in a timely manner. The lies that they're speaking of is an obvious miss-communication between our estimator and the adjuster. We truly take our integrity and customer service serious and truly regret that ...
F

RATED

08/12/2017

truly believe this body shop cuts corners , lies and manipulates its customers . They also obtain Cash payouts from insurance companies saying one thing and they do another . The repairs promised and putting the car back in its condition prior to accident where not done . Also reviews online about this body shop from carwise.com are fake . Carwise.com generated thousands of fake reviews for a cost...

DESCRIPTION OF WORK
Significant Damage to the back of the car due to being hit by a truck .

CATEGORY auto body repair,auto painting,auto repair

A

RATED

11/20/2015

First, this review pertains to work done at the Forest Brook shop of Craft Collision. I am a VW enthusiast and very particular about any work done on my car. So when I had the unfortunate mishap with my little Beetle coupe it was imperative for me to have it restored to "as new" condition with OEM parts. I followed the recommendation offered to me by the Service Mgr where I have my vehicle service...

DESCRIPTION OF WORK
Overhauled front bumper; replaced grill; remove/install fender, front lamps; replaced radiator support; repaired hood plus all of the painting, clear coat, etc.

CATEGORY auto body repair

A

RATED

08/06/2015

I wrote a harsh review in 2013 due to my poor experience at the time.  I have used them since then twice, once due to a requirement from Geico Insurance to guarantee the repairs and once by choice by me.  Both experiences have been a lot better.  I specifically asked not to use the man, who still works there, that I had the bad experience with in 2013.  The other employees are superior to his hars...

DESCRIPTION OF WORK
Repair and replace back quarter panel and bumper.

CATEGORY auto body repair

Services Offered

Insurance related collision repair.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Warranties
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