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Outdoor Living reviews in Lovettsville

  • F
    Mr. Cruz-Medrano's attitude was extremely unprofessional during the whole time.  He complained about the job and behaved as if he did not want to do the job.  He spent a lot of time on the phone talking and less time paying attention to the job.  The framing to the entrance of the shower is off by 1 in. from top to bottom.  The shower door company had a difficult time cutting a door to fit the crooked entrance.  I am guessing Mr. Medrano does not know how to use a leveler.  The wall tiles are misaligned and some protruding.  The floor tiles are cut in jagged fashion with many protruding as well.  The protruding tiles poke at my feet when taking a shower. The grout color is too dark and looks ugly.
    I contacted him via email multiple times.  He never responded.  When I was able to reach him finally, he stated that he will not fix the problem and wants nothing to do with the issue anymore and hung up on me.  I do NOT recommend this company nor the owner, Mr. David Christian Cruz-Medrano to do any type of work.
    - Ranjani J.
  • B
    They were referred to us by a friend. They started in November of 2008 but they didn?t finish until June of 2009. They installed every bell and whistle that we wanted to install on the pool; the pool has a heater, a salt cooling system, a swim jet and an automatic cover. I didn?t go with a concrete inground pool because it would have cost me $30000 more, and I probably wouldn?t have been able to get everything on it that I wanted. With the cement pool, you have to drain it and reseal it every few years, which you don?t have to with vinyl pools. Moreover, the vinyl liners are usually good for 25 years. They were very willing to figure out all the particulars of exactly what we wanted and they were good at working with us to figure out exactly how to structure the pool. We didn?t have any problems with the usage of the pool - it was pretty trouble-free for the whole season. They offered to come and shut the pool down and open it out as well but I got somebody that was local instead. I didn?t use them because they actually come from quite a distance, and I wasn?t ready to shut down the pool when they had come over to work on another project in the area. I would probably use them in the future, if necessary.
    - Dale D.
  • A
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    - Theresa G.
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Outdoor Services in Lovettsville

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