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a brick chimney on the side of a blue house with two windows

Masonry reviews in Lovettsville

  • A
    Mottern Masonry Design
    Mottern did an exceptional job; they are the most professional, responsive, and flexible company i have worked with in a very long time!! From the initial meeting with Jeff (owner), I was impressed with his professionalism and passion for his craft. He walked us through the design and made every effort to ensure we were 100% satisfied with the design of a beautiful patio that included a hot tub area and stone steps to our house. Jeff was in constant communication with us and provided updates throughout the entire process. Mottern arrived within a few days to begin the project; the experienced crew was very friendly, professional and flexible to accommodate a few changes during the construction. Bad weather delayed the project by 2 weeks which was not a problem for us - Jeff stayed in contact with us the entire time. We were thrilled when the patio was completed - it exceeded our expectations!! We have plans for more projects in the future and will have Mottern help us!! We highly recommend Mottern for your next project - their professionalism, quality and value is unmatched in the Northern Virginia area. Thank you Mottern!!!
    - Mike C.
  • F
    Perfect Pavements
    Terrible. We had a number of issues during and after the installation. The job manager was supposed to consult with us before starting construction but did not. When we got home the work was not done in accordance with the plans. The sidewalk was 1-2 feet too long and extended into our driveway. We called the job manager that evening who complained about having to come back out to our house that evening to discuss the work. The plans were finally followed and the sidewalk and patio were installed. Not long after the installation was complete the grout between the stones began to crack and separate from the stones. We called them back to repair. They used a saw to cut out the grout, which then turned our natural stones into cut stones. We called to complain and spoke with the owner/manager. She came out to the site and told us she liked the work and was satisfied with her team's quality. We disagreed and told her so but we weren't getting anywhere with them and were ready for the whole ordeal to be over. The work was very poor quality and we've had issues with the sidewalk and patio ever since.
    - Audra U.
  • A
    American Exteriors & Masonry
    You get what you pay for and American Exteriors delivers! They exceeded my expectations in quality and timeliness. Carmen and his staff were courteous, and prompt. They were very respectful to my family, my time & my property. The deck turned out beautiful and when they were done there was no trash or debris left behind. Top notch quality & service. Highly recommend!!!
    - Chris D.
  • A
    American Exteriors & Masonry

    The quality of the materials is great as was the workmanship.�� Typical delays were encountered with weather and in some cases material be late from the manufacturer.

    The roof went on first and was done within 2 days.�� These workers new their stuff and did an excellent job of cleaning up afterwards as well.��

    The Chimney and Walkway projects both exceeded my expectations and both look amazing.


    The new doors took the longest to get from the factory, however these were not "stock" doors from a box store.�� Everything was installed solidly and professionally.

    - Richard M.
  • A
    American Exteriors & Masonry

    The employees at American Exteriors & Masonry displayed exceptional customer service and concern for our satisfaction. The level of workmanship on this project was outstanding. Each day the quality assurance/customer service manager contacted us to discuss any concerns or issues we had with the workmanship. The project manager check with us frequently to assure our satisfaction with the job and was prompt to respond with a site visit at the end of the project to assure our total satisfaction. American Exteriors was not the least expensive contract quote we received; however, our experience with their employees and the very high quality of craftsmanship will lead us to use them again next year when we install a new front walkway. This company is a ?Class A? in the state of Virginia contractor and exhibits its high standards when operating on your property.

    - Anthony S.
  • A
    Sixpenny Chimney Sweeps
    The work took a few days and the repairmen were very professional, removing all broken brick everyday and securing tarps over the chimneys during off hours to ensure rain would not enter.  The brick work on the chimneys all match and one cannot tell they were repaired/rebuilt.  The office always responded to my questions and was willing to work with me on the schedule.
    - Val W.
  • F
    Bill Sours
    We discussed everything how it was supposed to be. There were supposed to 6" risers, he made a mistake and they are only 3" risers. So it is easy to go up, but very hard to go down, since there is no space to step. He totally trashed my yard in the process; it took me a week to clean it up. I have not been able to get a hold of him since he left. I paid him up front, he gave me a huge spiel about his integrity and he would never want to damage his name. Ever since, he has not finished or corrected my stairs and will not answer the phone. He was supposed to acid wash off the brick and the mortar started to crack two weeks after he did it.
    - Marilyn S.
  • A
    Accurate Foundation Repair
    The inspector told me I did not need the significant work I expected, but recommended a much less intrusive fix to the problem. Although the job was then too small for the company, the inspector recommended another contractor.
    - FREDERICK S.
  • A
    American Exteriors & Masonry
    The project too a few months to complete overall given the scope, but all elements exceeded our expectations. The quality of workmanship was outstanding!
    - Richard M.
  • F
    Professional Grounds Inc
    Terrible. Waste of time. Thankfully, not money.
    - Cristina N.
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Masonry Contractors in Lovettsville

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