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Lighting Installation reviews in Louisa

Real People ~ Real Reviews ~ Real Results

  • Overall, I was satisfied with the work.  The crew were great about cleaning behind themselves.  They were polite and very respectful of our home.  The entire project took about a month longer than we anticipated but some of that was justified because  the contractor had been ill.  When he was feeling better it started to move along a little faster.  I want to say that I am thrilled with the end project in the kitchen.  It is exactly what I wanted.  The bathroom less so, but overall I am satisfied.  The quality of the work was great!

    The areas I gave a B rating were punctuality and professionalism.  My reason for the punctuality is the fact that the crew would show up usually anywhere from about 9:30 to 10:00 AM.  Then they usually left about 4:00 PM, sometimes a little later, sometimes earlier.  My point is I never knew exactly when to expect them unless I specifically asked. 

    Professionalism was graded a B -   When we started this project I was asked to sign an agreement/contract with Mr Palumbo that obligated us to the project through completion, including the schedule of our payments to him.  In turn, he gave me a spreadsheet that he said would be kept updated and be a 'living document' throughout the process that would keep us both honest.  I thought this was a great idea.  The original spreadsheet was the estimate of what he thought the project would cost breaking it down into two areas, one for the kitchen and another for the bathroom.  What I understood and expected was that the spreadsheet  estimate figures would be replaced by the actual costs.  The end spreadsheet I received was just like the beginning one. It still had items on it that he did not do and did not include some things he did.   The end project came in about $5000 over the estimate.  Some of this was due to changes we made and some were necessitated by things that come up when you remodel and old house.  Maybe this all worked out in the end, but the point is without the actual costs on that living spreadsheet, I really don't know,

    Also, I want to reiterate that I would most definitely us Tom Palumbo again for a remodel project.  He designed a beautiful kitchen for me.  I think that may be his specialty!  The bathroom is beautiful too but the kitchen is my dream one!  This is what he promised and I think he delivered. 

    - Joy S.
  • It went wonderfully.  Tommy showed up when he said he would, was clearly very knowledgeable, was fun to talk to and had very reasonable rates.
    - Shana K.
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Lighting Companies in Louisa

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