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Trash Removal reviews in Louisa

  • F
    I decided to cancel my contract with Republic Services after realizing that they charge more than three-four times as much as reputable dumpster service companies that service high-end residences and businesses in the Charlottesville area.  When I called to cancel the contract, I was sent a copy of the original contractual agreement (set up by a former employee), and my attention directed to the following phrase:
     
    "ANY NOTICE OF TERMINATION OF THIS AGREEMENT BY CUSTOMER SHALL BE VOID UNLESS SENT VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED, AND ACTUALLY RECEIVED BY THE COMPANY (emphasis added).
      
    One can only wonder whether that last phrase is some sort of weird, implied threat, as Return Receipt Requested is intended to officially document that a letter was received and signed for by a company representative.  
    Furthermore, this overly elaborate (and expensive) requirement for contract termination by Certified Mail/Return Receipt Requested then results in a 60-day continuation of (unwanted and expensive) services before Republic will agree to terminate the contract.  High-pressure tactics?  You bet.  Kind of makes one wonder why they have to operate in this fashion, when reputable and reliable local companies that provide the same services do not find it necessary to employ such heavy-handed business practices.  
    No need to go through what I went through:  There are plenty of great local companies that provide the same services and are pleasant and easy to work with, as I -- sadder, but wiser -- now know.
    - Karen H.
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Garbage Services in Louisa

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