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Upholstery Cleaning reviews in Lorton

  • A
    Exceptional Upholstery Carpet & Rug Cleaning
    The guys were friendly and really professional and Chris the owner was wonderful he new I was so upset we bought this set from��� a woman on letgo and the overstuff chair didn't have any stains and assured me that they were in great condition I have a injury with a boot on so I couldn't go my husband didn't really check once he took the chair out this furniture was for our family room. Chris happened to be in Florida this was late when I called on the weekend he was so great and really assured me about his company and the men who work for he. Please believe me I was so happy with the results do not hesitate to use this company
    - Selma B.
  • A
    Superior Fabric Cleaners
    Showed up on time and was great. He uses hot steam and that reaches a certain temperature that sanitizes everything. He worked very **** ** the sofa to get out all the stains. I would recommend him to anyone who needs not only clean carpets but, sanitized too.
    - Ferris B.
  • C
    Absolute Carpet Care
    Absolute sent out two technicians for an inspection prior to giving me an estimate. This is their policy. The technicians called when they were on the way over and arrived within the designated time period.
    They measured, looked at the carpet, and one of them reviewed the various cleaning packages with me. I asked him if they would be able to clean under the beds and the furniture that is up on legs. He said yes. I explained to him that we are a household of two non-smoking adults with no pets or children. We also never wear 'outside' shoes in our home. He suggested that their basic package (Carpet Refresher) or the mid-level package (Ultimate Protection) would be appropriate for me. The mid-level package includes application of a protectant and a 1 year spot/spill warranty. 
    A few days after the inspection, I called their office to schedule the cleaning, having selected the basic package. Two different technicians came to do the cleaning, also within the designated time period and with a call when they were on the way. They put mats down on my hardwood floors to protect them from the hoses attached to their cleaning equipment and quickly went to work. They also used a large fan to help speed the drying process while they were working.
    When they were finished, I asked if they had cleaned under the beds. The technician told me that they only cleaned 1 - 1.5 feet under the beds. He said that their equipment doesn't fit all of the way under beds and that I would have to buy the top level package (more than $700. more) which would include them moving the furniture. Based on this new information, It was clear that they didn't clean under the furniture either. 
    I was very disappointed and called Customer Service before the cleaning crew left. I explained that the technician who did the initial inspection had provided me with misleading information and I was very unhappy about not having the carpets cleaned under the beds. I noted that the inspector should have known what the cleaning equipment looks like.  The Customer Service rep told me that I could purchase the more expensive package and have the furniture moved.  She failed to understand that the important issue was not about moving furniture - it was about a technician providing false information during the inspection.
    It's difficult to provide ratings.  The technicians were courteous, they arrived on time,  and the carpets are cleaner.  But, I just can't give a high rating to a company that misleads and doesn't appear to care about their customers once they've been paid.  Absolute sent me a satisfaction survey to complete.  I shared these same comments with them and received no response.
    - HILLARY C.
  • A
    Ayoub Carpet Service
    These folks are the real deal -- true professionals:
    1. Nancy booked me an appointment for the next day over the phone, she was super nice and polite.
    2. Rene and Marco showed up with really friendly and positive attitudes. They didn't cut corners, explained everything, did a real sq ft estimate, and didn't pressure me to purchase more work. They gave me facts and options and let me make a decision without hassle.
    3. Once we settled on the work and price, these men got to work. They busted their tails for two hours. Really impressive.
    4. Before they finished they walked me through and explained every stain that couldn't come out. I had furniture varnish stains,  they looked cleaner and less obvious after the work, but were still slightly visible. Rene and Marco completely removed about 20 other stains, no joke. IT LOOKS LIKE BRAND NEW CARPET, and I hadn't had a professional cleaning in probably over 3 years. 
    5.  I used a Angie's coupon, for $400 dollars of work for only $250. But the total work was worth $540, so I ended up paying $390 with the coupons.
    I wish I was more eloquent to explain how wonderful this experience was with Ayoub. THANKS! I'm already recommending them to my neighbors.

    - Chad R.
  • B
    Daisy Fresh Carpet Cleaning
    I bought one the deals offered for upholstery cleaning.  The company contacted us very quickly to set up an appointment for service.  They came out at the scheduled time and completed the service.  I would use them in the future if I could get the service at the same price.
    - Keenna R.
  • A
    Oxi Fresh of Metro DC
    Excellent.  I was astonished at how bright the final product was.  I was ready to toss the furniture because it looked so dull and worn.  But the treatment made look so much better I may hang onto them for another 10 years :)  The service man was very efficient and neat, and I wouldn't hesitate to recommend them to a friend.
    - Leslie J.
  • A
    Smart Choice Cleaning Inc
    Things went great! Two professionals were able to get out stains that come with having two children. They were also able to safe guard both  pieces for an additional cost that has definitely proven worth it!
    - Ryan R.
  • A
    Heaven's Best Carpet Cleaning
    The furniture was really damaged from a basement flood and some pet damage. They did a good job of getting it much cleaner to stave off the need to discard furniture in otherwise good shape and give me time to plan for overall reupholstery.
    - Mary Beth N.
  • A
    Next Day Cleaning Service
    Overall, it was a great experience. My house has never been this clean! The 2-person team arrived on time and stayed for the promised 3 hours. From baseboard to ceilings fans, every nook and cranny was sparkling at the end. They even vacuumed the ottoman one of my cats sleeps on to remove the cat hair. The attention to detail was amazing, and the team was very pleasant - from Omar, with whom I scheduled the appointment, to Marianna and Delia, the 2 women who provided the service. I would definitely recommend Next Day Cleaning Service, and hope I can find money in my monthly budget to use them regularly.
    - Jessica S.
  • A
    Absolute Carpet Care
    This company is very professional, I was impressed with the first phone call to make the appointment, to the crew who arrived for the job, and to the follow-up process. Estimated arrival time was between 1-5pm with a call 30 minutes prior to arrival. All worked out beautifully--they called at approximately 1:30pm and a 2-man team arrived within 25 minutes. We discussed the job in detail, they asked questions to ensure they understood what I wanted, they then did a walk-through and evaulated the entire job. They took measurements and gave me options for different pet damage cleaning and let me decide which was best for me. They proceeded to help me move/pick up a few pieces of light furniture and misc. items (no heavy furniture was moved) and ensured that all blinds and curtains were secured. They then got to work. They vacuumed my entire place then worked on the couch first, taking care to entirely clean the pet damaged cushions. The carpet was then cleaned and the protectant was actually "groomed" into the carpet. The 2 guys were very nice, wore uniforms, were professional and seemed to sincerely want to do a good job and make sure I understood the entire process. The whole job took approximately 3.5 hours and I'm very satisfied. They used professional fans during the cleaning and actually set up one of my fans to help reduce drying times. My carpets and couch have never looked so good! I doubt I'll wait so long until next time and I'm sure I'll call Absolute Carpet Care again.
    - R. K.
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Upholstery Cleaners in Lorton

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