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Hardware Store reviews in Lorton

  • B
    HOME DEPOT
    I went through Home Depot because they have certain services that they have and they provide contractors to do the work. I liked that they were referring out to the customers and I wanted to make sure that I had someone I can hold to making sure that it was done properly. If I had an issue with something, I would talk to somebody at Home Depot and they would be the in-between to make sure that the service is done the way it was supposed to and they will come back out and fix all that was wrong so that was one of the reasons that I used them. I use them for most everything. The prices was okay. There was a little problem with getting the generator in and no one had called to tell me that there was a delay with it but other than that from the recommendation that they did, it went okay after that. There's a lot to choose from.
    - George J.
  • A
    Lowe's Home Improvment
    I bought three fiberglass exterior doors, one full-glass Larson storm door, and a bifold door from Lowes in Woodbridge VA in July 2011.  I got two estimates. Lowes' estimate for all five doors and installation by Jackson Construction, a Northern Virginia door specialist,was--minus a couple discounts-- @$2600.  (I bought the Schlage door hardware separately).  The estimate was cleanly broken down by door, hardware, and molding. The only other estimate was from a company that had installed12 new windows on our house in 2005.  Their door estimate was @$5700--over twice the Lowes estimate and just a lump sum figure.  It was no contest. 

    I was familiar with the quality work of Jackson.  They had installed new doors on my father's house in December 2009, which helped sell the house at above-asking price in the midst of the housing meltdown and just before Snowmageddon in January 2010.  Installation of all five doors went smoothly and professionally, and was finished in one day.  They also rekeyed all six new locks to a single key for no charge.  The same Lowes had redesigned and rebuilt our kitchen in 2008:  new cabinets, plumbing, under-cabinet fixtures, all appliances. Price was phenomenally fair, desiners were great.  They pre-positioned everything in the living and dining rooms, and completed the job in 11 days. 

    I am a picky harry homeowner.  Both jobs were smooth as glass. 
    - James M.
  • F
    Lowe's Home Improvment
    We purchased a whirlpool refrigerator from Lowe;s 8/18/2010, which is less than 12 months ago.  To date, the refrigerator has broken twice.  My issue with Lowe's is the contractors in which they contract with to fix appliances under warranty.  The first attempt to fix the refrigerator was a nightmare with the contractors, requiring multiple calls to managers at Lowe's.  Most recently, we have been without a refrigerator since it broke on 6/7/11, which is nearly one month.  Again, Lowe's contractors have not been satisfactory.  The contractor will be here tomorrow, 6/28/11, and I will certainly be reporting on their service as a provider as well.
    - katherine p.
  • B
    Lowe's Home Improvement
    I used them two or three weeks ago.  It was a purchase gone bad.  I got charged for the new one and the old one but they got it resolved. 
    - Lynda C. C.
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Hardware Stores in Lorton

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