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Garage Door Repair And Installation reviews in Lorton

  • A
    Family Prestige Garage Doors
    The problem, my Garage door would not open. I tried the emergency release���could not raise the door. Our cars were stuck in the garage. After a hasty search on Angie���s List, I decided to call Family Prestige Garage Doors. I explained the problem and the urgency. Family Prestige had a service team at my house within 40 minutes of my call! Jose, the team lead quickly identified the problem, explained his recommended solution and with my approval, Jose and Javier set about the task of resolving the problem. I appreciated the timely response, the expertise, professionalism, respect and courtesy exhibited by Jose and Javier. I valued Jose���s candor and transparency. He didn���t attempt to ���up-sell��� me and the cost of repair was fair and competitive. I will without hesitation recommend Family Prestige Garage Doors to my neighbors and friends.
    - Joanne and Rodney W.
  • A
    Advanced Garage Doors LLC
    It went very well. Sam was professional, courteous, and efficient. He ensured he cleaned up after working and also assisted in putting in light bulbs in the unit he wasn't even repairing. This is the second time I've used them and have good experiences both times!
    - Ruby S.
  • A
    Family Prestige Garage Doors
    To be honest, this company wasn���t going to be my first choice. However, I was impressed by their responsiveness (they were the first to call - long before the others). They sent a tech out the same day. The tech was a consummate professional���knowledgeable, informative and courteous). They were reasonably priced and didn���t once try to upsell us. I will call them first for any issues with our garage doors.
    - Roderick H.
  • A
    Advanced Garage Doors LLC
    Jared was super thorough, knowledgeable and courteous. While I ended up spending more than I was prepared for, that was because I didn't know that my garage door mechanism would need to be replaced and I still thinking pricing was reasonable. The fact that the work was warrantied was a plus. And the new mechanism is much better because the door operates more smoothly and quietly.
    - Ruby S.
  • A
    Affordable Door
    This was such an easy and pleasant service call. They examined the problem and gave me what I thought was a fair estimate. The work was done in a quick and timely fashion and the technician was very nice. He explained what he needed to do to get the door working again. Would DEFINITELY recommend to anyone who needs work done quickly and at a fair price.
    - Tiffany H.
  • A
    Worcester Door Company
    I was happy I hired this company. The replacement of our back door was a complicated job, because of the age of the house, but they were able to complete the job without any additional cost or headache to me. Overall, they were easy to deal with and I'll probably use them again when it comes time to replace our front door.
    - Robert R.
  • B
    495 Garage Door
    I initially set an appointment for a Wednesday. However, the appointment was changed to Sunday afternoon due to overbooking. On Sunday morning, I received a call while in church services saying they were on the way to my home. I reminded the technician that my window was 1-3PM and I wasn���t available until that time. The technician didn���t arrive until after 5PM after I called the office twice asking for an updated arrival time. They tried to reschedule again but I was adamant about receiving the service. Once the technician arrived, he was courteous and apologetic about the situation and the entire job took less than 30 minutes. While the quality of the service was great, I���m unsure as to whether I would hire them again due to the unprofessional I experienced when dealing with the scheduling of the appointment.
    - Maisha O.
  • A
    Advanced Garage Doors LLC
    They were very responsive and were able to install it with 24 hours of initial contact. We were given a 2 hour window and we were told that they would call us when they were on the way (so we wouldn't have to wait at our home). They called when they were 15 minutes away. The technician was VERY courteous and efficient and the installation took about 45 minutes. We would definitely hire them again.
    - Maisha O.
  • D
    Affordable Door
    This work was performed in March and we encountered several issues which led to a general dis satisfaction with this firm. Jason is very hard to reach and does not act like he cares about his customers. fast forward to last week. Late in the day the garage door opener would not close the door. The sensors were not working right and due to the time of day, there was bright sunlight on them. Ultimately a minor adjustment resolved this. But, we were in a hurry and I had to manually close the door. I was shocked at the amount of effort required to lower and raise the door. The door almost got away from me! Later I got a ladder out to inspect the door and opener and found that the new door was rubbing against the door opener track to the point of bending the track upwards. This had shredded the opener belt. I was lucky it had not burned up the opener motor. I am quite disappointed that this firm allowed this to take place. I am not sure if it was covered by their job quote or not- however, they should have pointed this out and discussed it with me. I rehung the opener to provide the needed clearance and the door still was not balanced properly, so I called for an adjustment. I went over my concerns with their tech and explained how disappointed I was. Adjusting the new garage door springs helped this. But, I never received a call from management. Poor communications, shoddy workmanship, and uncaring management/owners.
    - HILLARY C.
  • A
    Advanced Garage Doors LLC
    I bought a voucher for a new garage door opener on Angie's List from Advanced Garage Doors LLC. I called and they came out two days later in the time window they provided. They actually upgraded the garage door opener that I purchased to a better one at no cost. They installed everything and provided information on costs of new garage doors and other items if I was ever interested in the future, without being pushy. The service was absolutely fantastic and I would definitely recommend them to everyone!
    - Darin M.
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Garage Door Repairs in Lorton

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