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Chimney & Fireplace reviews in Lorton

  • D
    Yeager Gas Fireplace Service
    I have had two appointments scheduled with their repair person. The first one was a no show although there appears to be some "miscommunication" regarding phone numbers even though they had the right one when they called me to schedule the day/time. Mistakes happen so I agreed to reschedule although they couldn't tell me when it would be - all dependent on when they had enough jobs to come to my area (Alexandria). Fair enough, no sense wasting travel time. Appointment was made to occur today, yesterday I received a call stating the appointment would need to be cancelled since the worker's family is ill. That is fine, but they told my tenant they only had three jobs in the area and one was cancelled so it wasn't worth their time to keep the appointment and they had no idea if/when they would come out. I give them credit for calling but that is about it. VERY DISAPPOINTED. Use with caution.
    - Monja V.
  • A
    Fairfax Chimney & Fence, Inc
    I had a leaky chimney. I had several people out and each told me something different but none of their solutions worked. John came out, took one look and said that my problem was the chimney crown. He applied some special stuff to the top of the chimney and voila! No more leak. So far I have been trough several hard rains and not a drop of leak. Thanks John!
    - Mark T.
  • A
    Wammoth Services
    Wammoth is my go-to company for my fireplace. I have had them come out once a year for several years now. They always show up on time, explain what they're going to do, answer questions, perform the service, and leave the work area spotless when the project is complete.
    - Dana E.
  • F
    Yeager Gas Fireplace Service
    Be warned. Guy that showed up (not Bill) was unprofessional. He flirted. He made inappropriate comments about my house and money status. He even tried to touch my butt. Unacceptable. He did his job and cleaned the fireplace BUT the uninvited flirting was inappropriate. I will never use them again. Most uncomfortable and unprofessional service ever.
    - Sara C.
  • A
    Orion Home Improvements LLC
    Orion HI took the time to explain the required work in detail, provided a very detailed estimate, took the time to answer all questions, and most importantly set up a messaging link so that we could communicate on a real-time basis with their job manager while the work was being done. Their work teams arrived promptly, handled themselves very professionally, and were very careful to protect property and landscaping. Their work quality is excellent and they provide very high quality customer service. We will use them again for additional repairs and highly recommend Orion HI for exterior repairs.
    - nicholas o.
  • A
    Complete Chimney & Fireplace Inc
    It was good. It went fine. It seem like the advertising, and the details of what all they would do. It was something along the lines of taking the glass off and inspection the wood etc.When the guy actually got here he took the glass off and cleaned it.  I said to him don't you have to inspect the burner or wood. He said "Oh no, you don't move that stuff". The deal was more detailed than what they actually done. He did a fine job. The deal has got to be between work and the actual details of the offer. The deal or the offer explains inspecting the burner, the logs, but the actual work was much less than that, more simple. They could be more descriptive in the deal. I was expecting them to remove the logs, take a look under the burner and all that stuff, look at the logs ans put it all back, but none of that was done. To me it's like false advertisement. I would probably use them again if I needed work done, but not for that.
    - Ryan S.
  • D
    Top Hat Chimney Services LLC
    They inspected and had a long list of things that needed to be done; one of which included a chimney relining. I called two other companies that both said we did not need a new liner. The company we used for the chimney repair and cap was 50% less than their estimate.
    - Debra D.
  • A
    Nicto Chimney Sweeps Inc
    Nicto is fantastic. The work was completed on time, and looked great. They cleaned up all of the mess. The cost was significantly less than another estimate. Also, another company stated we needed a new liner. Nicto inspected and said we did not need a liner. Marcos came to inspect the work and make sure we were happy before getting the final payment. Everyone is extremely professional...from the office staff, to the brick layers and laborers to Marcos. I was extremely happy. They will be my chimney company from now on. I also will be calling them in a couple of months to clean our dryer vents.
    - Debra D.
  • F
    Complete Chimney & Fireplace Inc
    They emailed me within 24 hours to schedule the service and I called them noting they had ignored the instructions and they were to contact the tenant and if they had trouble getting a time they could call me and I would meet them. So they did not call either of us for days. I called and got no one and left a message - never returned. Called a couple days later that I was going to be at the property in the future at x time if they could come then - no response.Left a message on Angies list messages and they messaged back and I gave them the tenants number again. tried calling again - no one - no return call. They did not call the tenant but they said they did. So after approximately 12 days, I called angles list and had the deal cancelled so I could get the work done. Dryer not working well this whole time. New person, called right back and have an appointment in 2 working days.
    - Linda L.
  • A
    Complete Chimney & Fireplace Inc
    The chimney tech team arrived promptly and did a great job of cleaning the fireplace and flue. The inspection revealed what I had already seen evidence of - there was brick crumbling at the top of the chimney caused by water coming in through cracks in the original mortar chimney cap. They recommended replacing the mortar with cement, a job I was able to schedule with them later the very same day. While I know I could have saved money by removing the old mortar myself and then dragging a bucket of concrete up on the roof, my wife convinced me that we should just let them do it, and I am very happy to have done so.
    - David J.
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Chimney And Fireplace Contractors in Lorton

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