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Siding reviews in Locust Grove

  • D
    Gabriel & Gail Better Business
    The original contact was fairly quick. Made appt for Sat 10/19 at 2pm. I had an unexpected schedule change and had to reschedule. I called all the numbers and even emailed to let them know I could not make the appt and left all my contact numbers. I did not want them to travel out to the house and us not be there so I gave as much notice as possible. They did get the message, but only called the house number so we did not get their message until late Sat night. I left message with Josh cell on Sunday to reschedule. He called back and we agreed to Tuesday at 445 and he said it would take about an hour to do the estimate. I left work early to get there. 445 came and went. Around 530 I called cell and left message to confirm he was coming. He called back saying he was delayed by earlier appt and he was on his way. He showed up at 645, with almost no light left to look at gutters or anything else. He did give a fair estimate for the repair of the gutters to fix the bad slope of some that weren't draining but did not have time to give estimate on anything else. We arranged for him to come back on Friday of same week at the same appt time of 445 to do the work and give estimate on remaining items. Friday came and I left work early again to be there. He never showed and never called. I left a message at around 6pm and he never called back. While here, he mentioned that the earlier appt on Tues was for 30k estimate and he couldn't leave such a high dollar job estimate. I definitely understand that, but it felt like my repairs were "not worthy" and he just left me hanging because it wasn't for a whole lot of money. It would have been for a lot more if he had come and seen what else we needed him to do. Unfortunately, this has made me not want to ever call back. There was no sense of urgency or desire to help. They must not need the business. I now have to start all over to find someone to give an estimate and do the work. Very frustrating. I don't have all day to wait around and never be called to say he is late or not coming. If you are having an issue, be professional and call the client. I had other things I could have accomplished instead of waiting around for over 3 hours for a no show.
    - Bonnie H.
  • A
    Gene Gentry, LLC
    Well, it started out as a simple tile replacement job around my master bathroom tub, and ended up being the whole master bath remodel, the second bath on the upper level tile floorsome work in the basement, new replacement windows, and then to top it off, we had storm damage on our roof and he (Phillip Gentry) co-ordinate with my insurance company and got my entire roof replaced and all I had to pay was my deductable!!!
    I was/am amazed at how much I was able to get done, the OUTSTANDING QUALITY of their workmanship, communication throughout the entire process, and professionalism, all for a very reasonable price compared to some of the bigger companies that came out and tried to use high pressure sales tactics with me that NOBODY likes to deal with. Phillip owns and runs the company and does all the designing and estimating in person, and he KNOWS just about everything there is to know about all facets of construction. If you have a job that needs to be done , ROOFING, REPLACEMENT WINDOWS, SIDING, DECKS, KITCHENS OR BATHS, then I would definitely let TCB/Replacement Services have a chance at it. I am very particular with my home, and I felt very comfortable and confident from the very 1st consultation(which was free) all the way through to the very end.
    In short, I HIGHLY RECOMMEND THIS COMPANY!!!!!!
    - Crystal C.
  • A
    Castlewood Construction LLC
    Everything went smooth. I am very happy with the job they did.
    - Melody E.
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Siding Contractors in Locust Grove

Companies below are listed in alphabetical order.

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