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Roofing reviews in Locust Grove

  • A
    R.E. Horner Construction LLC
    It went very well. The roofers arrived on time and completed their work in one day, as promised. Clean-up of the grounds surrounding the house was excellent. The lead contractor, Brian, was professional and personable.
    - david k.
  • A
    Roof Top Services LLC
    I interviewed 3 companies for the roofing job. Rooftop Services blew the competition out of the water, both in quality and professionalism. First of all, they were the only company who actually showed me photos of what my roof looked like, and took time to explain what the different roofing terms meant and why I needed them. I never once felt like they were trying to "sell me something." In fact, they encouraged me to look around and get multiple quotes. I have seriously never been so impressed by a company's professionalism in my life. Every single person I talked with from this organization-- from the lady who answered the phone at the office, to Donny the estimator, to the roofing crew, to Tony the foreman, to Corbin the man who came to check after the roof was done, EVERYONE was absolutely 110% professional, patient, and excellent from beginning to end. Everything was explained to me ahead of time, with no hidden charges or fees. All terms were explained to me, without people getting annoyed. The workers were polite and cleaned up so well-- they went over my yard 3 times with a metal detector and magnet to make sure that they got every single nail. They put plywood over my garden to ensure that not one plant was crushed during the roof removal procedure. I had a mother bird on a nest on a flowerpot on my porch. The men left a little hole in the tarp for her to get in. That's the kind of company these people are-- professional and amazing, down to the last detail. I had to pay 1/3 of the roof price to order supplies prior to work being done, but I they did not ask for the balance until the roof was finished, inspected, and done to my satisfaction. At that time (of final inspection) they once more combed my grass with a metal detector making sure there were no stray nails. I never did find a single nail that they missed. Amazing, amazing work. All my neighbors remarked how polite and hard working the crew was. I loved that they tarped the house to prevent shingles falling on my flowers, and I loved that they finished and cleaned up immaculately in a single day. I seldom leave reviews for companies. But Rooftop Services was so stellar that I am making an exception. Don't even bother looking elsewhere-- you will never find a roofing company that is more precise, professional, or excellent than Rooftop Services. I would give them 110% if I could. Thank you for a job well done!
    - Emilie B.
  • A
    Roof Works Of Virginia Inc
    Excellent - the crew was very efficient and did a great job with clean-up, despite the wind that blew stuff all over the place. The crew supervisor explained everything and did an outstanding job. Would highly recommend Roof Works of Virginia most definitely.
    - Garry A.
  • A
    Gene Gentry, LLC
    Phillip was great.  He was very specific in going over details, computed lengths and costs / issues involved.  He was MUCH lower in price than the other roofing companies we received estimates for.   The house footprint was about 2,800 sq ft which the pitched roof was obviously larger than that.  We even had a special issue for a patio enclosure system that others would not even touch and he resolved our issue with no hesitation.  Installation to handle skylights, solar tube lighting and other vent / boots replaced.  Where we did have leaks at the patio enclosure are GONE.  His crew was great, professional and done in two days.  He even clarified that 3-tab shingles vs architectural shingles for our job was a minimal difference and only increased the job by about $200 vs 3-tab and they were totally worth it, along with the extended warranty they come with.  Phillip was professional and worked well with us on details and scheduling as best as possible with "Mother Nature".  I would absolutely use his services again and will be doing so for gutters next, and have referred him on to others too.

    - T R.
  • A
    Ferguson Home Improvements LLC
    Kenny Ferguson is very responsive to customer requests. He communicates well to the customer and to his men. Fernado and Mike were very careful in their work and aimed to please the customer. The lights and painted ceiling looked great. They were very pleasant and yet professional in their attitude and work. They cleaned up everything when they were done. I have another job waiting for Kenny and his team to install an attic fan. I have confidence that they will do good work as they have done in the past.
    - Eileen K.
  • A
    Summit Environmental Solutions Inc
    Summit Environmental Solutions responded immediately to my request for an estimate for a roof  and gutter replacement.  Chris  was extremely helpful, patient and explained everything in detail. It was a pleasure working with him.

    Felinicino and his hard-working crew were extremely efficient with the roof replacement and cleaning up after the job was complete.  

    Osoira and his crew were very efficient on replacing the gutters and got the job done in a very timely manner.  The clean up again was perfect.

    Luis installed the Leaf Solutions gutter covers in extreme heat.  He worked tirelessly in 100 degree weather for hours.  I was amazed that he was so dedicated and efficient under such heat and humidity. His work was flawless.

    I would definitely recommend this company, Summit Environmental Solutions to friends, family and co-workers and will call them for future work.  Their team of experts are hard-working and dedicated, even in the worst of weather.  All of the crew that worked on my roof and gutters were very professional, friendly and took great pride in their work. I feel I got an excellent job, with a great warranty at a fair price.

    LaWana, Locust Grove, VA  6/24/15

    - LaWana K.
  • A
    Roof Works Of Virginia Inc
    Appointment was scheduled at 9 AM, but they showed up at 8 AM. (which is fine for me) Great Service and would definitely use them again in the future. Mary the secretary was great too. You wont be disappointed. Thanks guys. 
    - Michael M.
  • F
    Gabriel & Gail Better Business
    Contractor came out twice to measure deck.
    Contractor set appointment to install deck boards.  Failed to show up.
    Contractor did not call to explain failure to show up.
    Contractor did not respond to emails.
    Contractor did not respond to calls.
    Contractor called several weeks later to give excuses.  Promised to call in a couple of weeks when he could do installation.  Contractor never called.  Again, did not respond to emails or telephone calls.
    Contractor emailed and said they would contact me.  They never did.
    Contractor relies on insurance business which takes precedence over any other work.
    Contractor is totally unprofessional and unreliable unless your insurance company is paying for the repair.
    - Matthew A.
  • A
    Out-Siders. LLC
    This work was required because the roof was damaged during a storm. Outsiders initially provided a very reasonable bid for the shingles replacement. When the shingles were remover additional water damage was found that required extensive work to replace massive beams, under layment boards, star foam insulation, sheathing and tar paper. Sean did an excellent job coordinating directly with my insurance company so that I was appropriately compensated. The finished work was more than satisfactory.
    - Steve S.
  • D
    Gabriel & Gail Better Business
    The original contact was fairly quick. Made appt for Sat 10/19 at 2pm. I had an unexpected schedule change and had to reschedule. I called all the numbers and even emailed to let them know I could not make the appt and left all my contact numbers. I did not want them to travel out to the house and us not be there so I gave as much notice as possible. They did get the message, but only called the house number so we did not get their message until late Sat night. I left message with Josh cell on Sunday to reschedule. He called back and we agreed to Tuesday at 445 and he said it would take about an hour to do the estimate. I left work early to get there. 445 came and went. Around 530 I called cell and left message to confirm he was coming. He called back saying he was delayed by earlier appt and he was on his way. He showed up at 645, with almost no light left to look at gutters or anything else. He did give a fair estimate for the repair of the gutters to fix the bad slope of some that weren't draining but did not have time to give estimate on anything else. We arranged for him to come back on Friday of same week at the same appt time of 445 to do the work and give estimate on remaining items. Friday came and I left work early again to be there. He never showed and never called. I left a message at around 6pm and he never called back. While here, he mentioned that the earlier appt on Tues was for 30k estimate and he couldn't leave such a high dollar job estimate. I definitely understand that, but it felt like my repairs were "not worthy" and he just left me hanging because it wasn't for a whole lot of money. It would have been for a lot more if he had come and seen what else we needed him to do. Unfortunately, this has made me not want to ever call back. There was no sense of urgency or desire to help. They must not need the business. I now have to start all over to find someone to give an estimate and do the work. Very frustrating. I don't have all day to wait around and never be called to say he is late or not coming. If you are having an issue, be professional and call the client. I had other things I could have accomplished instead of waiting around for over 3 hours for a no show.
    - Bonnie H.
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Roofing Contractors in Locust Grove

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