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Hvac Repair reviews in Linden

  • C
    Aire Serv of Bull Run
    The installation went well. Over the four years, there were two problems with indoor units leaking that were installation-related, but these were fixed right away. Tune-ups have been done regularly twice a year, around March-April and September-October each year. The maintenance technicians have always been very pleasant and polite, but lately seem to be less experienced (new, being trained) than they were at first. In December, one heat pump stopped working. The technician diagnosed that we needed a new motor and controller. Although the parts are still under warranty, this would cost about $450 ( for labor and the diagnosis). He couldn't explain why this problem had happened ("it happens"). We got a second opinion from another company. They found a completely different problem , and in fact fixed the unit for about $200, including the diagnosis. It has been working fine, so we have terminated our maintenance contract with AireServ.
    - Nancy R.
  • A
    Aire Serv of Bull Run
    They've been very good. We like them a lot. They've done really good. We've been really happy with them. For price, they're probably not the most reasonable, but they're dependable and good, so that counts too. We've had good price and crappy service so you just have to balance it out. They're very responsive. They're very professional. They are good, dependable, reasonable, professional. One person comes out.
    - Barbara W.
  • A
    Aire Serv of Bull Run
    Working great and breathing better! Tech Nick was great. I have had Robbie here in the past as well. They are always punctual, professional and friendly. I will definitely be calling them again if the need arises.
    - Jane S.
  • A
    Aire Serv of Bull Run
    Excellent. One flat rate for the service call. From calling the number to someone arriving at my house it was maybe 45 minutes, and I live in a remote area. He came, analyzed, repaired, and explained in under an hour. No hidden charges, no pressure, no judgement.
    - S H.
  • A
    Small Solutions LLC
    We cannot rave enough about the service we received from Small Solutions. We had gotten 5 independent bids of which one was an overwhelmingly ridiculous $27k, thankfully, and by a LANDSLIDE, Small Solutions beat that price. When Dylan came out to do the estimate, he took his time, answered any and all questions, and carefully took measurements to ensure accurate results. (We were impressed with this because 2 of the other estimates we received never bothered to actually observe the heat pump in the attic and one didn't even leave the driveway...gave the estimate from his truck seat) 

    When we decided to definitely go with Small Solutions, they scheduled us for two days later, and arrived to get started early. The crew was extremely courteous and respectful. When they first arrived, my son was still asleep, but they took excessive care to not wake him, which I thought was incredibly thoughtful. They appeared to work well together as a team, even though they each had their own part of the job to do. They worked efficiently and professionally and my family never felt uncomfortable with them in our home. And, as any pet owner can understand my appreciation of this:  they were nice to my dogs too.

    Small Solutions was recommended to us by a friend of our family, and now the Small Solutions crew will be recommended by us to other friends.
    - amy m.
  • A
    Atlantic Duct Cleaning
    Had my ducts cleaned today for the first time ever and it went very well! They were very considerate of my white carpet wearing shoe protectors I provided them and were very courteous explaining everything they were doing. They showed me the dirt that their new huge vacuum captured and it was a LOT since I haven't cleaned the ducts since they were installed 14 years basically looked like crumbled lint that you would get out of your dryer combined with pieces of bugs and cat hair. So glad I will not be breathing that anymore! I was worried that maybe there would be tons of dust in the air when they were doing it but it was about the same as when you vacuum. I just ran an air cleaner near where they put the vacuum just in case. Anyhow I am very happy and the holes they cut in your ducts look professional and were sealed very nicely. Also they used an air whip to blow the dirt towards the huge vacuum at the other end. You can tell they took pride in their work. A+!
    - TERESA T.
  • A
    Aire Serv of Bull Run
    This is a very professional business with outstanding employees. Every question I had was completely and honestly answered, and the price was made clear at the onset. They promise that if they discover that anything more is needed for your project after the price quote is given, they will provide it at no extra cost. It turned out that I had no basement drain for the condensate the unit would produce, so they installed a pump to carry it outside at no extra cost. And because the basement had no drain, a stainless steel unit tray was provided to protect the equipment against any water on the basement floor. They provide a "no lemon" guarantee, which states that if the unit's compressor or heat exchanger fails within one year, they will replace them. While I haven't had the chance to test that guarantee, their following through on their other commitments makes me confident that they will do so. 
    The employees of this business are very courteous and professional; they are the sort of people that you will have no qualms about letting into your home. It is clear that they don't just hire anybody, and that's important when you are having people enter your home. I would recommend this company to anyone needing the services it provides. 

    - Donald O.
  • A
    The service went very well. I have nothing but good comments for them. He is very flexible in financing. The employees and technicians are very good and professional. They showed up on time for the service.
    - Valerie H.
  • A
    Aire Serv of Bull Run
    This was by far the most professional and friendly service experience I have every had.  I had an appointment with a comfort consultant within 48 hours of calling.  Ken arrived on time and walked me through the process, yet respected that I had done my own research on HVAC systems.  He gave me a couple of options and didn't haggle with me to spend more than I was comfortable spending.  Then the install was scheduled for the same week.  Andy and Neil showed up exactly on time and their team began to work immediately.  It was obvious they all knew their roles and responsibilities and functioned together like a well oiled machine!  After only 4 hours, my old split system was out and the new split system was in and functioning.  They showed me how to program my new thermostat and answered all of my questions.  It was an added bonus that they all had great personalities and seem to enjoy their work.  The12 yr warrantee on the parts AND labor is just icing on the cake!  Highly recommend!
    - Robert H.
  • A
    TLC Services
    Andrew Farrell, the service technician, provided highly professional service in a timely manner.  He explained everything he was doing, cleaned up after himself, and stayed within the agreed time-frame.  I was very satisfied with his work ethic, knowledge, and punctuality.
    - George W.
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HVAC Contractors in Linden

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