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Auto Service reviews in Lexington

  • A
    CLARK'S MUFFLER SHOP
    All of our family cars have used this firm for the last 8 years at least. They are very honest and never gouge.  I think they are below market. I personally would never go to anyone else.
    - Robert S.
  • C
    Rockbridge Farmers Cooperative Inc
    Where do i start! 
    Dead birds in our system in the first week in the house b/c they didn't put a $3 screen in.
    Their engineer designed our HVAC system, we are having all sorts of issues with the temp not being right with our 2nd floor unit.  It is freezing in the front bedrooms, bonus is hot as all get out.  When we called, they basically said we recommended something different but "your builder said do it this way".  WHY would you let a general contractor tell you what the best solution is if you are the expert?!!!  Their resolution to the fix is another $1700, which if they had done it right the first time would have made sense.
    Additionally, we have now come to find out the HVAC system for the main floor and basement are not to code.  If we have a gas leak in our appliances it will draw right into the house.  They engineered this system!  They said they would rig it to work, but it has to have a return in the unfinished space.  Which we are now air conditioning.
    Forget the asthetics that the units were placed on the side of the house instead of the back.  Our kitchen hood vents to the front of home on a feature stone wall and required additional soffit build out.  Why not run it up the roof? And they put our dryer vent over the garage bays instead of out the roof or down and out the basement.


    - Cynthia B.
  • A
    H & J Tire Co
    I have been to Hand J Tire many times over the last eight years -- for yearly inspections, oil changes, tire repair, and a check-up before a long trip. Without exception, I have been pleased with service, pricing, and professionalism. During yearly inspections, they will suggest maintenance that could be done but let me know whether it is or isn't necessary at that time. When I have questions, they'll walk out to my car with me and talk me through the answer, or let me know what to keep an eye out for. I always feel like I'm in good hands at Hand J!
    - Katherine C.
  • A
    CLARK'S MUFFLER SHOP
    Clark's Muffler primarily does auto service, but they also handle UHaul rentals, which is why I was there.  The guys could not have been more helpful.  I had a lot of stuff to move, and they knew before I did that my four-hour reservation would not be sufficient.  They assured me it would be just fine if I wanted to keep the truck a little longer, which was a big relief.  In the end I felt like they could have charged me more than they did, and that I got a really good deal.  The guys there are just completely relaxed and don't seem to worry about anything.   While waiting behind a few other customers, I also had a really nice chat with one guy there about upcoming maintenance I'll need on my car, and whether they could do some of the more specialty repairs.  Great experience.
    - Katherine C.
  • A
    Merchant's Tire
    This was my first experience ordering tires through Tire Rack, and Merchant's was the place closest to me that could install the run flat tires I wanted. I called Merchant's and ran the process by them. They were very friendly, said they'd call me when the tires arrived from Tire Rack, and said it would be about $50 to mount and balance the rear tires. They called promptly when the tires arrived, and I spent less than an hour waiting while they serviced the car. At the end, the total was about $40, a little less than they'd quoted me over the phone. They were very friendly and professional and I will definitely go there again!
    - Katherine C.
  • A
    Rockbridge Ford
    excellent. they met my price point without too much hassle, respected my wishes when i said i didn't want to be phoned repeatedly, brought in cars from other dealers for me to try, answered all questions, did not try to oversell on products and services i did not want.
    - margo s.
  • B
    Rockbridge Ford
    Very professional and a very clean service center. they called me before any work was done. i declined some of the work and there was no pressure to have it done. Gave me a detailed and accurate written assessment of all issues with my vehicle..
    - Larry E.
  • A
    H & J Tire Co
    Always helpful with personal service. Found the best deal for me on a new set of tires. They had to order the tires, but only 1 -2 day wait. free rotation for the life of the tire They can often service while you wait.
    - Larry E.
  • A
    Rockbridge Farmers Cooperative Inc
    I took my car in because it seemed like my car was terribly out of alignment and our regular service place doesn't do alignments. I was pleased and relieved to find out that it didn't need an alignment. Rather, it was a problem with the tire pressure! But I give this place high marks because I really appreciated the fact that they saved me the time and expense of having something done that was not needed. I had heard good things about the Rockville Farmers Coop and was pleased to learn that they live up to their reputation.
    - KAREN M.
  • B
    LEE'S AUTO REPAIR & TIRE SALES
    We called on a Wednesday to ask about bringing the three cars in. We took one that day, picked it up and took the second in on Thursday, and picked that one up and took the third in on Friday. It was the most complicated and was finished the following Tuesday. All three cars were finished on time and successfully. The mechanic consulted with my husband several times by phone over the mystery ailment and between them they came up with a solution. (my husband had done some work on the car prior to taking it in)

    We have used Lee's for over ten years and find them to be always friendly, professional, ready to fit us into a busy schedule when we had something critical. Prices are reasonable, and I have never had cause to question their honesty. I would recommend them very highy
    - Sharyn H.
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Auto Services in Lexington

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