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Professional Work reviews in Leesburg

  • A
    Real Property Management PROS
    Monea Watson was our Maintenance Coordinator, and I could not ask for a better person for the job. Monea was always promp with replies, knowledgeable about different situations, and took the time to make sure the job was done right. Wouldn't highly recommend her to anyone looking or needing the same service.
    - Daniel C.
  • A
    Swingset Man
    Russel was fantastic to work with. He was everything you can hope for in a service provider - professional, quality work at a fair price. I only wish services extended to more than swingsets, so I could hire him again. A+!
    - Katelyn S.
  • F
    Patriot Properties Inc
    Basically Hillsboroug, hired by Patriot, butchered my upper deck, caused a leak in my living room ceiling which cannot be repaired until the deck is re-done by a certified Dura-dek professional. Patriot basically does not and has not done regular checks on the buildings (condos) therefore, the decks are failing. They collect the money, go to meetings, and stay on their computers all day. Every vendor sent to my condo does sloppy work or does not know how to perform the job. Repairs or maintenance I request does not get done, it's expensive, it's dangerous, or some other BS excuse. Patriot are the worst management company I have ever dealt with in this area. Move,if you can, if they come to your community!
    - C J.
  • A
    Zippy Shell Storage and Moving
    The front office was great to work with. The four man crew that showed up on moving day was outstanding. They were very professional and their attention to detail was solid! The crew was friendly and efficient!! Highly recommended.
    - Todd J.
  • A
    Real Property Management PROS
    Cindy Cole did a great job handling recent service calls for my property, even resolving outstanding claims issues that were left over from a previous property management company who did not follow through well.
    - Karl V.
  • A
    Swingset Man
    Russel was a pleasure to work with and very professional! We found him through Gorilla's website and before we contracted him for any work, he answered several questions for me and provided recommendations. When the shipment of our playset was damaged by the carrier, we needed to reschedule the installation date that had been locked in for weeks. Russel was very understanding and didn't charge us any additional fees, despite a possibly lost day of work for him since we cancelled quite late. On the morning of our installation, he was prompt, courteous and arrived with all of the tools and work surfaces needed, requiring nothing additional from us. He left the work area very clean when he was finished. I would definitely recommend him!
    - Kerry K.
  • B
    Sharpen This
    I've been using this firm for years, and while Alicia ran it, she did excellent work. It now has passed to new owners, and the last time I used them my knives did not turn out nearly as sharp as when Alicia did them, and they dulled quickly afterwards. Has anyone else had experience with new owners??? Have they gotten better?
    - SUSAN V.
  • A
    Fairfax Contractor
    This specialty railing required unique measurements, special rail cuts, and significant welding expertise. Glen Izett managed this work in timely fashion using his trained specialists to perform a beautiful work of art. We are thoroughly pleased with the quality of work and the price that they offered to this very satisfied customer.
    - Bruce M.
  • A
    Fabulous. We have an elaborate setup and Tyler's fixed the remote relay system and went beyond the call of duty. While waiting for a part, our guy used his own cable so we had complete service in the meantime. We were EXTREMELY pleased with the professionalism and service.
    - Gail K.
  • F
    Terrible! This company is not to be trusted. The 'sales' girl (Alyssa Quiles) ASSURED me, no hesitation AT ALL, that they could fit two side by side 16' long containers in my driveway. She even stated they didn't need any room at all between them, that they could be touching! So I provided my amex cc info, and scheduled movers to load the containers the day after they were to be delivered. The day of the PackRat containers delivery, a driver named Mike (cockey SOB) shows up at my door and says "Ain't gonna happen!"... his exact words. I'm like.... okay well lets brainstorm. I point out that there is a bit of a grassy area on either side and I'm okay if the container sits on that. Should be plenty of space based on what I was told by Alyssa. Nope, no can do. So he was going to leave the one container and I told him I needed him to hold off because... this impacts my movers, my expected arrival date in NC, and my ability to interview in NC on Friday as scheduled. I asked him to let me make some calls to figure out what to do. He got in his truck and LEFT!!! He was there 5-10 minutes tops, had an attitude the entire time... and then he bailed on his paying customer! Leaving me without any containers at all for my move. I called and had a Customer Support guy talk to me and he ASSURED me he would work this out for me so that my move was "smooth as glass". I was beginning to feel comforted when he said one of the top Supervisors would be calling me soon. I got that call, from Alex in Wake Forest, NC. He told me the Supervisor of the Sterling, VA facility (Mark) would not deliver to my home AT ALL! He said they couldn't fit even ONE container in my driveway. WHAT? What kind of drugs are these people on??? MY DRIVEWAY'S MEASUREMENTS: 35' 4" Long 16' 2" wide if on the driveway alone 19' 3" wide if partly on the grass on either side of the driveway. That isn't large enough for even a single 8' Wide x 16' Long container?? I'm sorry, someone missed math class. And Customer Service training day. His statement is completely and utterly FALSE. But if it had been accurate.... why did the Sales girl indicated I could have two side by side when he's telling me NONE????? Their sales staff is THAT poorly trained??? I get the girl who 'sold' me the service messed up in telling me that I could have two side by side containers on my driveway. When I asked her if we needed to have space between them, she said no - they could actually be touching! So she screwed up - or purposefully misled me. I get it. But how are you telling me that you cannot fit even ONE container in my two car driveway???? And that you are not willing to try and make this right and work with me to try to keep my move on track as much as possible?? You are just basically refusing to talk with me (Supervisor at Sterling, VA location - Mark - wouldn't get on the phone with me and had his minion take care of screwing me over instead??) and he just basically refused my business. ???? Who the heck does that and how do they stay in business??? I tried to work with these people to come to a compromise: Leave one container today, Let me load it tomorrow morning. Come take it away tomorrow night and delivery a new container first thing Thursday morning so my movers could load that Thursday morning and I could be on my way not too much worse for the wear. But no!!! They said they couldn't schedule a time for the containers to be delivered or hauled away - which makes it impossible for me to try and orchestrate my move as much on schedule as possible despite THEIR mess up! For some reason they obviously just did not WANT to do business with me and I don't get it. And oh, by the way, the phone number that Customer Service rep gave me was bogus. I'm sure they'll say I must've written it down wrong but no. There is a reason these people put nothing in writing until AFTER they've collected your credit card! Do not trust them! Now, while I should be packing, I'm calling PODS to schedule my move with them instead. I have to reschedule my movers. And I have to call the person I was supposed to interview with on Friday because that won't be happening now. I'd better not lose this job opportunity because 1-800-Pack-Rat doesn't have their act together! This whole thing is baffling to me. How do people stay in business when they treat customers like this? Please.... do not use this company. They don't deserve your business or your hard earned dollars. I did my research first and saw mixed reviews. I figured I'd save a few bucks - what could go wrong? Well, now i know. Please learn from my mistake! Just save yourself this headache and use PODS.
    - Lori K.
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Professional Services in Leesburg

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