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Glass Repair reviews in Leesburg

  • A
    Virginia Kitchen & Bath
    In their beautiful new showroom in Leesburg, Burak was very helpful in communicating the process of a total bathroom remodel and patiently assisting me in navigating the vast array of choices. I never felt rushed or pressured and the quoted price is what I paid. Their tile expert, Ernesto, is an absolute master at his trade. I highly recommend him for custom work. Carlos and Alex gave me choices and made sure I was a part of the design process as the project came to life. Sertac was responsive to my requests and his whole team was punctual, courteous, and tidy. They take a lot of pride in their finished work and I���m happy to recommend them for your next remodel.
    - Lisa R.
  • A
    Collins Tile & Stone
    The crew was very professional: skilled, timely, punctual, neat, responsive, honest, and very hard working. We trusted their advice on unexpected issues found during remodeling and they provided information that helped us make a decision. The remodeling came out as we expected and priced. Would definitely recommend. The guys went the extra mile-it showed.
    - Philip C.
  • A
    Shower Door King
    Fantastically!!! We loved working with Shower Door King! It is one of the best companies we have ever dealt with. The person who answered the phone gave us detailed descriptions of what our options might be when we explained our situation. She had fantastic suggestions. We had a basic quote within 24 hours. Then, once we agreed with that, we were scheduled for an official quote and measurement. The gentleman who came was very professional and kind. They explained the door would be custom made and arrive in about 2 weeks and be installed in about 2 hours. That is exactly what happened. Our install team was Jaime and Christopher. They were super. They explained how to take care of our new door. Installed and cleaned up any mess. The door was installed beautifully. They were just fantastic to work with and very nice people. Definitely will recommend this company to everyone we know and we will use the again in the future to replace other shower doors in our home. I am not sure how the price compares with others, but the service, professional and nice people sold us on trying out this company.
    - Sharon M.
  • A
    Collins Tile & Stone
    We worked with the owner, Buck, for almost a year on design and finishes. The experience in dealing with Buck and his team was exceptional from start to finish. We also very much enjoyed working with his preferred vendors on selection of finishes. Each one treated us like VIPs and helped us so much with making the right design choice while still staying on budget. Once the project started, the entire on site team was very thorough and pleasant to work with. The schedule was very accurate and completed on time. Any punch list items were promptly addressed and anything we felt we wanted to change, they were accommodating throughout the process. We will definitely use Collins Tile again in the future to remodel other rooms in our house. Right up to the last detail, we were constantly in touch with Buck and management. It's also worth noting how friendly and professional the entire onsite team is. When people are in your house daily for six weeks, this makes a big difference!
    - Lori C.
  • C
    Dulles Glass & Mirror
    Called to schedule a service call to have the rubber strip (seal) on the bottom of our door fixed or a new one installed. I was told I had two options: buy the piece myself and install myself or buy a service pack for $254 where they'd do what I needed with other inspection, etc of the unit. Sorry but I don't view this as good customer service. I have recommended them to others in the past but will not now. Why can't you just take care of what I need.....
    - Mary T.
  • A
    Dulles Glass & Mirror

    I had a pretty bad initial experience with this company trying to get a leak in a frameless shower fixed and posted a very negative review about this company.

     Within a day of posting this, John the owner called me to apologize and get it resolved.  They sent a different crew two times and kept at it until they finally got the problem fixed.  

    So while a couple of individual employees made a poor decision and a manager failed to communicate, it's clear that the ownership is strongly committed to customer service and stayed personally involved until the issue was resolved to our satisfaction.

    Kudos for turning around a bad situation.  We are going to use them again for another project.
    - Janet V.
  • A
    Banner Glass, Inc.
    Technician arrived earlier than expected, which was good. He removed the old window, replaced the glass, rehung the window. It seemed like an awful lot of money for one cracked pane of glass, but it did require significant expertise to do the job right. And it was done right. Technician was polite, skilled and professional.
    - Paul O.
  • A
    American Screen & Glass, Inc.
    Measured and provided replacement screens (metal frame, screen material and plastic latches) that fit exactly.  Removed old screens from site and installed new screens.  In this application involves removing movable portions of window system, which is not hard if you know what you are doing but impossible if you don't.
    Company was flexible on scheduling times for measuring and install.  Very professional and easy to contact.
    - Karen S.
  • A
    American Screen & Glass, Inc.
    I heard the crack early on 1/8/15, called American Screen & Glass after they opened, and had Chris Jensen out before noon to have a look at it.  He was professional and friendly and also advised me on several other window repairs we needed (but not on an urgent basic like this repair).  The company sent me an estimate on the other repairs that afternoon, and came in the early afternoon on 1/9/15 to replace the cracked window.
    I was lucky that American Screen happened to have a window in stock to replace our cracked one.  It was great that they were available to install it so soon for us too (with the record cold temps, we really needed it).  
    I can't think of a bad thing to say (except windows are expensive to repair!!!).  
    I will be using this company for future work on our windows and screens.

    - MONICA S.
  • A
    Miracle Method of Fairfax
    The service was great! The owner was the salesperson. He was very attentive and responsive. His wife also arranged for the service. The technician was also very pleasant, did a good job and was clean. They finished in the projected amount of time. They even came back and repaired one small problem that came up with no questions asked even though it was a year later.
    - STEPHEN S.
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Glass Repair Shops in Leesburg

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