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Door Installation reviews in Leesburg

  • B
    Windows on Washington
    So the front door is *spectacular*. It's the door I wanted for years, a Provia, and while I would've liked to have seen it before buying --the company's "showroom" is really, really basic ---I am very pleased with it. The garage entry door is certified fire rated, and while that is another one I would've like to have seen in person in advance--it is, for example, very heavy and the automatic close mechanism almost knocked us off our feet the first month or two until we figured out how to manage it (key: always keep one arm free and braced), again we are very pleased. A couple things: the sweep on the fire door tore within the first 3 months, even though it was only touching tile (no matter). The installer replaced it, though not without argument, saying it was "just going to happen again" and it was additionally "unneccessary." Someone should have discussed or mentioned this ahead of time. one door lockwas so loose it rattled. The threshold on the front door didn't match the trim when delivered on installation day and it isn't appropriate to ask someone already paying almost $10k for a door to accept this; when things go wrong (and any reasonable homeowner knows they inevitably DO go wrong, and it isn't necessarily someone's fault) just apologize to the customer, instead of blowing it off. A simple "we're sorry" goes a long way. Some equally-simple communication changes-- like when an order is a month late, just call the customer and own it right off -- would have changed a couple B ratings to A's. A year out, and I am still pleased with the result. I would recommend WOW and I would buy from again.
    - M P.
  • A
    JW Home Improvement
    Project went awesomely. Alberto Velasquez and Javier Jiron were amazing. Completely took care of all of our wood issues having to completely remove a door and a window. Exterior power washing and painting went very well too. Done in the allotted amount of time even though they encountered additional unexpected damage. We need to have more work done and I will specifically be asking to have these two back to do it. Very professional. Very understanding of our protective dogs. Very happy! Thank you!
    - Jen M.
  • A
    REO-SERVICEPRO, INC
    Excellent! Gary was amazing to work with throughout the process, and his work crew was professional, courteous, and conscious about assuring that a multi-day project was left in a clean/presentable manner each day. We have already identified additional projects and Gary's company will be our first, and only if all goes as this experience did, contact.
    - Joseph C.
  • A
    Envy Renovations Inc.
    Envy Renovations did a great job! My father who is 71 years old lives in the building and is a retired painter. Based on his years of experience with renovations, he can be a tough critic...but he was also very happy with Envy Renovations work. They showed up promptly everyday and completed an extensive amount of rehab work in a very quality way. The project included new flooring, bathroom, kitchen, tiling, electrical, plumbing, stair repair, sheet rocking, carpeting, water heater, swapping out a wall for a bathroom window and kitchen appliance installation. Given the size of the job, I'm very happy that I had Envy Renovations in charge and able to coordinate all of the other specialty sub-contractors; as well as complete various aspects of the work on their own. The cost of the project was very good compared to others that would have done the job with a lot less quality. Ernest and Marius were always up to date on the paperwork and I like that they send a lot of pictures throughout the project so that I was able to track the progress. In addition, if there was anything that they found that was an issue which should have been addressed but outside of the original scope and cost they really worked with me to ensure that the right fixes were implemented so that we're not building on top of a foundation of shoddy work. Rather I know that the project we completed will yield great results and last for many years to come. I was IMMEDIATELY able to rent out the apartment, even before the work was completed given how great it all looks. Thank you Envy! I've also worked with them on projects in Brooklyn and Virginia. I'm looking forward to many more projects to come.
    - Linda G.
  • A
    MJ Katnich & Co Doors & Only Doors
    It went excellent!!! We could not be any happier. Michael is polite, professional, responsive and very punctual. His assistant was also very polite and professional. When Michael left, you would never have known he was here except we had a new door. Everything was cleaned up and the new door he recommended and installed looks absolutely amazing. We will be contacting Michael Katnich again in the spring time to replace our front door.
    - Gina H.
  • A
    MJ Katnich & Co Doors & Only Doors
    Excellent job, Michael was very easy to work with and provided great service. He was right on time for both appointments, and the installation went very smoothly. We love the new doors. The price was very reasonable.
    - Monika B.
  • B
    Exterior Medics
    all are going good tel the wrong door was installed. I was told the sales person had not put the screen contract. I and my wife asked several times if the new doors would have them and was told they they were included. I was the then told it would cost cost them to much money to replaced. other then that all went well. I had to have the door adjusted once and they were on it. I would used them again but I will make sure to get everything in the contract. They did give me a 300.00 credit but the cost to replace was far more to repair
    - Jim D.
  • D
    Exterior Medics
    I was told they could replace the french doors just like the one I had, but they put a door with out screens. I called the sales rep and advised her of the error. the project started around Feb 2018, I was then told in May that they could not get a screen for the doors they installed and if I wanted them to fix the problem it would cost me 2000.00 more. I waited until may and after calling and calling with no call back. I talked to one of the managers. I tried to work out an offer where I would pay a portion of the screens but was told they could not do any thing because they would not make any money on the work. It was there fault that that they ordered the wrong type of window but I am the one of 3500.0 and a door I do not want. I would say stay clear of this company. hey did agree to refund 200.00 But I still have same problem ( no screens). They did give me a military discount, but that does not make up for the screen.
    - Jim D.
  • A
    MJ Katnich & Co Doors & Only Doors
    DoorsVA exceeded every one of our expectations in replacing our front door, I recommend them without hesitation. The ProVia door Michael Katnich recommended is solid, beautiful, and fit perfectly. The project cost was very competitive. The installation was flawless; seamlessly integrated into our entryway (including working around the decorative door trim that we previously had "wrapped"). Michael was great to work with and very detailed-oriented.
    - ROBERT M.
  • A
    MJ Katnich & Co Doors & Only Doors
    Michael worked with us over a period of time to pick out the right door for us. He showed up on time and on schedule. He was professional, courteous and the work performed was performed with the utmost care and he left everything neat and clean. We hired him again to replace our back door.
    - john k.
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Door Installers in Leesburg

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