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Basement & Foundation reviews in Leesburg

  • A
    Loudoun Home Contractors LLC
    The repair job on my Trex deck was major, requiring new support posts, spindles and trim, as the original pressure-treated wood was rotting out! The crew was thorough and professional as they replaced the critical support members, replaced the trim, and power-washed the structure before putting all the Trex rails back in place and applying stain. The result: My deck looks brand new, and ready for many years of use! I could not be happier with the results!
    - Tom R.
  • A
    Gibbs Painting
    Ray was easy to work with throughout the entire process. He was knowledgeable and provided helpful feedback while discussing the project. He completed the job on time and on budget. I am impressed with his work and would hire him again.
    - Curtis K.
  • A
    Longmoor Construction Inc
    Alex and his team did a fantastic job on our basement remodel! We felt very comfortable with leaving the basement door unlocked for them to let themselves in and they worked quickly and efficiently to finish the job ahead of schedule which was great! Very friendly, trustworthy and easy to get ahold of for questions. Looking forward to using them for future projects and would highly recommend!
    - Reanna M.
  • A
    Fairfax Marble and Granite Countertops
    I recently worked with Paul G to redo several areas of my home, including my kitchen. Paul knew exactly the look I was going for and was able to suggest some beautiful stones that I absolutely just love! He made the entire process easier! He is extremely knowledgeable and easy to work with!
    - erin q.
  • A
    Lux Foundation Solution
    Lux foundation repair did a wonderful job at my home. I have 4 pipes coming into my home that had deteriorating seals around the pipe. The seals had deteriorated to the point that I had a large plastic box under the pipes so that after every rain I would collect the water that otherwise would have destroyed our finished basement. After small storms, I would collect a couple gallons, after very large storms, I would collect over 8 gallons of water in the box. I spoke to one contractor who suggested excavating the outside of the home. No small task since the pipes enter about 6��� below grade and it would have involved removing several established plants. I was surprised with the estimator from Lux informed me that they could solve the problem from inside the home. I was surprised that the estimator was very confident that he could not only fix the problem, but guarantee that it would fix the problem. The work team arrived on time, quickly did their work and left. When the next storm arrived, I checked the box���.no water at all. Was it painless? Yes. Was it worth the money? Yes.
    - Kenneth N.
  • B
    Basement Masters Waterproofing
    At times it was a mixed bag, but overall good. There were some great things Basement masters did, and some areas of improvement. Where they were great - Quality of the work and ability to adjust and meet our needs was outstanding. On the first site visit, they presented awesome ideas on how to improve our basement by moving the sump and installing drainage by the water heaters, no other company offered these ideas. Walter, the on site manager, was great. His team showed up at the same time every day and they really worked their butts off, and Walter is very polite and professional. Our basement was exceptionally challenging, and Walter checked in with me each morning and evening to explain progress and trouble shoot issues. Basement Masters also readjusted their schedule to help us when our basement was actively flooding. Randall, the rep, was great about replying the night we had the flooding to figure things out. I'd give them an A for the quality of the work. And most importantly, the basement has been COMPLETELY DRY! Areas of improvement - Communication, big time. Emails go unanswered, questions missed, etc. On our initial consult, my husband came home from work and we waited for the team member to arrive for several hours. We finally had to reach out to their team to learn he was stuck at another job, but wouldn't have known if we didn't reach out. When it came to email communication, they have a lot of work to do. It was very frustrating at times to ask 3 questions, bulleted out an in an email, and not get responses. I had to follow up almost every time to get a reply (and I waited 2-3 days each time). Additionally, billing was a mess. I was never billed for my deposit, which would have helped to spread out the large bill. Then, 3 MONTHS later, out of the blue and without warning, my credit card was charged $6k on the day I was literally sitting down to purchase a car. The timing couldn't have been worse and I couldn't believe that 1) I wasn't billed sooner, and 2) that I didn't get ANY heads up. Finally, when we inquired about pricing to extend our sump drainage, we told their team we'd get back to them on whether or not to pursue the additional work. Somehow, their team interpreted this as a sign off and went ahead and extended the sump line without our consent. That said, for their mistake, they adjusted the pricing considering we were going to do the work ourselves and save the money, which we really appreciated. Final bill: Appx $8k to trench the entire basement, move sump and get new sump, trench and extend new draining to front of property. Initial quote was less, but there were additional charges (about $1500) when we discovered that the foundation was a bit beefier than usual, which was fair. Overall: Despite poor communication, the work was good and we were very impressed with how the team problem solved and presented ideas/options to us. Day to day handling of the project was great. If I hired them again, I would be prepared to wait for emails and would be even more proactive about getting answers I need, as well as monitoring the billing process to make sure it doesn't all happen on one day. But again, Walter and team are great and are worth hiring.
    - Porter B.
  • A
    Jenkins Excavating & Logging, LLC
    Kenny is professional, honest, communicates status, asked questions before things are done, confirms schedule, and timelines. He and his crews always focused to do the best job and complete the work in timely manner. Honest, fair pricing that got results. Will use him again.
    - Curtis K.
  • A
    Phoenix Home Services Inc
    The Phoenix team were on the job start to finish. The two owners Clint and Steve are a great team. Clint had awesome designs and really helped us to envision what we could do with the space. Steve made the design vision become reality via his hands on expertise and project delivery skills. We love the new space, especially the bathroom and three custom barn doors built onsite.
    - Rob W.
  • D
    BK Contracts
    I contracted BK Contracts to finish our basement. Bret called me the day I emailed him and we scheduled an estimate appointment. The day of the appointment he called me an hour and a half after he was supposed to be at our home and said he needed to reschedule our appointment for the following day. The following day he texted meh 30 minutes before our scheduled appointment and said that he was too busy and wouldn't be coming.
    - John M.
  • A
    Bramhall Trucking Inc
    It was more complicated than it needed to be. Instead of paying $10,000 for the work I got it done at a fraction of the cost. They did exactly what needed to be done, including crowning and a ditch to prevent water from spilling over the crowned foundation. Great work.
    - Kent E G.
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Foundation & Basement Contractors in Leesburg

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