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Chimney & Fireplace reviews in Lansdowne

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  • Highly professional from start to finish. We purchased a home with 4 gas fireplaces that was a summer residence so the fireplaces had little/no use for the 12 years the original owners lived here and were in bad need of repair and maintenance. The original appointment was set for 3 weeks out which was good considering it was still in the dead of winter. Communication was good, technician arrived on time and was extremely clean and efficient. The work order mistakenly stated only two fireplaces but he managed to finish all 4. His education during the process was much appreciated and highly valuable. He opened each fireplace, cleaned the gas, checked for leaks, took out and cleaned the logs, changed the batteries in the remotes and added new "embers". He added blowers to two of the 4 fireplaces to help with heat distribution. He was here a total of 4 hours. Will be using them yearly for maintenance.
    - Mary E.
  • The owner called me because they were held up at another job. She was able to work with me to figure out that my problem was an issue that her company could not fix. She spent about 30 minutes working with me. She referred me to a different contractor that specialized in venting and they did a great job fixing the problem.
    - Dan R.
  • Amazing service!! On time, professional, friendly and great pricing! They also came out promptly to provide a quote for a chimney chaste cover. They go above and beyond! Prouty's is the only company I will use from here on out!
    - Jon H.
  • They were awesome! They were in contact with me prior to appt; we had to reschedule due to the Blizzard of 2016 but they were courteous and had great communication. They were extremely polite, walked me thorough the entire process prior to starting. The work was quick and thorough, they were neat and tidy the whole time. Vitality talked me through the inspection and put me at ease with what needed to be done and gave me tips how to care and maintain my fireplace I will absolutely use Chimney Inspectors to do the future work.
    - Jeannette H.
  • The company responded to my request to schedule service within an hour and appointment was scheduled for the same week. Scott arrived within the time frame given and was professional yet friendly. He explained what he was doing and why. He advised of additional services/equipment available without the hard sell.  All work was completed during the first visit.
    - Peter S.
  • Chimney cleaning went well with no dirt and grime left indoors.
    Inspected our chimney and determined we needed some additional work done to the concrete crown.
    Provided us with an estimate for future repairs.
    - Marilyn W.
  • Service provided was excellent. Crew arrived on-time and took care of the job without issue or hassle. Would highly recommend to anyone, especially after the technician showed me the before/after results!
    - Robert W.
  • Mammoth came out within a week of buying the special deal.  The employee was on-time, friendly and professional.  He inspected and cleaned the glass of our gas fireplace.  There was no up-sell for anything as our fireplace was working well.  
    I would absolutely call this company if we were to have a problem in the future.
    - MONICA S.
  • Bill was extremely professional.  He clearly knows his profession.  There was loose wires he corrected, the remote control box was wired backwards, he corrected that.  Cleaned up after himself, truly a great job!
    - Michael D.
  • - I've owned several homes and have had lots of contract work done on them.  This was probably the best service I've ever had.  The initial contact was smooth and easy.  The estimator was on time and, as became clearer as he worked, he was very experienced in hands-on home construction in general and roofing in particular.  The work crew showed up at 7:30 on the scheduled day and worked until dark  The job took 2 1/2 days, beating the estimate by 1/2 day.  The crew were the hardest working and politest workmen I think I've ever met.  The cleanup was near perfect - I think I've found 3 nails.
     One of the things that pleased us were the extra touches such as the repair of a piece of slipped siding, the careful removal of a forgotten string of Christmas lights, the near-perfect realignment of the satellite TV antenna, and other items.  We were extremely pleased with the treatment they gave to the main fireplace chimney.  Although the chimney had been installed when the house was built in 1997, it never appeared "right."  It wasn't until our job was estimated that we learned that the chimney had not been installed correctly.  As a consequence metal was rusted and the flashing lay on top of the shingles instead of under.  When the repair was completed, the chimney was a beautiful, integral part of the structure.
    Great job.
    - Darrell E.
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Chimney And Fireplace Contractors in Lansdowne

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