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Auto Shop reviews in Keswick

  • A
    C-Ville Imports
    They diagnosed the problem and fixed it on time and for less than I'd been quoted elsewhere. Very pleasant to work with, and competent. We have used them for years and have always been happy with their work. 
    They also provided a loaner. Note that there loaners are quite old Volvos that will get you there and back, but the AC may not work.
    - Leonard P.
  • A
    Finley's Services Center

    They are a family owned business that is anxious to get customers. They take care of us. There was one mistake made by a technician and they took full responsibility. They did the inspection and forgot to put a sticker on. When my wife got stopped they paid the fine, gave us a credit for an oil change and took care of us right away. They were very responsive. We drove in on short notice and they took care of us right away.

    - pamela q.
  • A
    Blueridge Motor Works Inc
    It was fast and thorough, as I have come to expect from this firm. I suggested an oil and filter change this time, but they recommended that I wait a few thousand more miles. This firm specializes in German cars such as BMW, Porsche, and Audi. We have used them for service on three different BMWs, and have been very pleased.
    - John & Joyce W.
  • A
    BMW of Charlottesville
    We purchased a low-mileage pre-owned BMW from this firm, and the vehicle needed minor cosmetic repairs. The repairs were done as part of the purchase agreement.  The work was handled very effectively and quickly, and we were given a "loaner" BMW to drive while the repairs were made.  The work was excellent, and the entire purchase and body-work process was very agreeable.
    We had used the service department with a different vehicle on a previous occasion, and while the work was excellent, there were minor issues related to responsiveness of one staff member.  The customer waiting area at this establishment is outstanding, and indicates the firm's commitment to making the service experience of its clientele a positive one. They are in the process of expanding their service facilities, and I expect an already grade-A operation to be even better in the near future.
    - John & Joyce W.
  • A
    Brown Toyota
    The sales and service departments at Brown Toyota have been very responsive and helpful, since I was first shopping for a new small pickup in 2011. The service department is very well managed, and they get you in and out in a hurry. It is a professional operation. The customer waiting area is very good.
    - John & Joyce W.
  • A
    Thomas Wheel Alignment & Tire
    When you call Thomas', you get a knowledgable person answering the phone. They are friendly and helpful. They tell you when they can work on your vehicle so that you know from the beginning how long it will take. The convenience of having a downtown shop is outstanding. The work they did on my truck was excellent; it runs like a new Ford 150.
    When my son in law needed his car towed, I called Heidi and she referred me to a local towing service and said, "Tell them Thomas' sent you." They were at the site in 5 minutes to tow the vehicle.
    I cannot say enough good things about this locally owned and operated shop.  My dad's truck is still running thanks to Thomas' excellent service over the last 25 years.  They know cars inside and out and you can count on a job well done when you take your vehicle there for service! I highly recommend Thomas Wheel Alignment  for vehicle service and repair. They are experts in car repair and very personable with clients.
    - Jeannette O.
  • A
    Brown Toyota
    I always provide oil and filter to Brown and they install for under $20. Great deal.
    This time there was also rattle under my vehicle.
    They diagnosed it as a protective cover loose on the catalytic converter and quoted me $79 to burn it off.
    I decided to see if I could get the cover off myself.
    - Matt W.
  • B
    The tire install was fine.
    Merchant's also provide me a list of $2000 of suspension work they felt was needed.
    Thought that was a little over the top since it has been many months and my suspension is still going.

    - Matt W.
  • A
    University Tire and Auto Center Inc
    The service was done in a day. They gave me calls letting me know the estimate of the work to be done and the work completed. The cost came in well below what I had estimated. Very friendly and professional, I will definitely take my other car there.
    - Jonathan K.
  • A
    Airport Road Auto Center
    I liked that they did what they said they were going to do, and didn't try to talk me into anything else. It was fairly quick, and they were very efficient. I thought their pricing was good too. I don't remember if I made an appointment, of it they just told me what would be a good time to bring my car in. They came and showed me what they were going to do and why it was needed, which was good. I would use them again.
    - Margaret D.
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Auto Shops in Keswick

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