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Flooring reviews in Ivor

  • C
    We had cherry Install Carpet at a rental home and one  we were selling.  The rental home capet ws installed well,  althought the tech bent a carpet strip in the doorway . Instead of replacing it , he bent it back with a pair of pliers! looks like crap!  Cherry could not install the first day due to a window leaking on the floor.  They want me to pay them $79.00 to come back the next day to install. I understand, but I was uset as I am only a block from their warehouse. The manger agreed to drop the charge after I made some noise about it.  I decided to try them again , at the home for sale. I brought they keys to the home at their ooffice.  The insatllers lost the key and  told me the home was unlocked. I Know it was locked , I was there the night before. Cherry offerd to pay for a copy of the key.  Great a whole 2 dollars!  I told them never mind. I had to drive to Chesapeake to get a spare key my mother had. I am not uposet about they key just that they acted like I never gave it to them in the first place. The sales person Hope was nice and did a good job. Her support  from the install and the staff not so good.  I wont use them anymore. They totaly blew iff my concerns as no big deal .

    NO they did not offer to bring a key to me , I was only told  Cherry would pay for a new key. They key was in there   your installer lost the key plain and simple. The envelope ws sealed. You guys can try to spin this, no one offered  to make this right other that pay me for a key.
    - larry s.
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Flooring Installers in Ivor

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