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Window Replacement reviews in Hopewell

  • A
    Paramount Builders Inc
    The whole process was amazing! The windows have a lifetime warranty and are the best windows on the market. The sales representative who came to the house, Floyd, was amazing. Never once did i feel pressured to buy anything and he even played with my son while he was here. He went over all the information he could to try and give us the most information and answered all of my questions. He called his boss to work out payment arrangements as we are a very young and growing family. The company itself was great, they were concerned it was going to rain so they rescheduled so no water would get in my house just in case. I felt very valued and appreciated. The install team couldn't have been better. The crew I got was ART and they were amazing!!! They answered all of my questions as i had them. walked me threw the whole process and gave me a tutorial of how to work everything when they were done. I was concerned about the clean up aspect as most contractors don't exactly do the best job when it comes to that, but with these guys i had no issue what so ever. You couldn't even tell they were here, well besides the amazing windows that were here when they were done. Would love to have this crew come back and do all of my jobs! for them to replace 22 windows it only took them 4 hours! I was flabbergasted! I can't thank them enough for the great job they did!
    - christina c.
  • A
    Window Depot USA of Richmond, Charlottesville & Fredericksburg
    Three installers were punctual both days, they explained the process, covered every window with plastic from the inside so there would be minimal mess inside the house, then worked as a team to take old windows out, put new ones in, and caulk. They left no debris or mess of any kind, and did not trample a single flower or bush! The windows look fabulous and its been a joy to clean them! Thank you Window Depot!
    - Mary Ann T.
  • A
    Pella Windows & Doors
    We are very happy with those windows. We did 6 windows and they cleaned up after themselves. The installation went well and we like the sales person. They were professional and I think they were a little bit pricey.
    - janet e.
  • A
    Savage Door
    When it comes to contractors, I have hired many over the years for my mother & myself. I have encountered a few bad ones, but mostly good ones. About 4 months ago my mother was having a problem with her fairly new sliding glass door. It got to the point where it wouldn't slide or lock properly, causing a security issue. After numerous calls to both the manufacturer & distributor for months, I finally got someone out to look at the door. After nearly 2 hours their technician left with the door still not fixed. Another 2 months passed with more calls and pathetic excuses. Finally the distributor gave me 2 company names that they had dealt with in the past. One company never called me back, but when I called "Savage Door Company" I spoke with the owner, Peter Savage who came out the next day with his brother John Savage. I couldn't believe the quick response to my 6-month old problem. When it came apparent that Peter couldn't make the appointment time we agreed upon, he called to explain of the delay and would be 30 minutes late. He kept to his word and that goes a long way with me. He showed concern for me which is great customer service. They were polite, courteous and fair priced. "Savage Door Co." is incredible and I would recommend them to anyone. You won't be disappointed and my mom's door got fixed within 45 minutes. They know what they're doing and they do an AWESOME job!!! Thank You "Savage Door Company".
    - Patty C.
  • A
    Champion Windows and Home Exteriors of Richmond
    Champion costs a bit more than the competition, but everyone, from the sales representative to the woman on the phone, was courteous. I had to take off work to meet the salesman and the installers, and I very much appreciated that all of those individuals were on time and did not make me wait. Would I use them again? You bet. Well worth the higher price - I felt good about the entire transaction.
    - Kelly Z.
  • A
    Champion Windows and Home Exteriors of Richmond
    They were outstanding. They were upfront. They told me everything they were going to do and they did it. It was a very pleasant experience. They gave me addresses of some of their jobs and I went and looked at them, talked to the people. They were very satisfied. They gave me a special price. They came on time. They brought all the stuff I'd ask them to bring. I couldn't have ask for any better of a presentation.
    - Fred R.
  • B
    Champion Windows and Home Exteriors of Richmond
    I got Champion at a good time. They were running a buy four windows get one free deal. I went with that package. Two of my windows were in a bathroom. Since they were very small, I was not looking at a bad price at all at the end of the day. I have an older home and they worked really well with the old construction too. That impressed me.
    - RALPH W.
  • A
    Richmond Window Corporation
    - Norman A.
  • A
    They were a little more expensive than I expected, but the windows look excellent. They did good work and I would use them again.
    - Kathleen M.
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Window Replacement Installers in Hopewell

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