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Door Installation reviews in Hopewell

  • A
    When it comes to contractors, I have hired many over the years for my mother & myself. I have encountered a few bad ones, but mostly good ones. About 4 months ago my mother was having a problem with her fairly new sliding glass door. It got to the point where it wouldn't slide or lock properly, causing a security issue. After numerous calls to both the manufacturer & distributor for months, I finally got someone out to look at the door. After nearly 2 hours their technician left with the door still not fixed. Another 2 months passed with more calls and pathetic excuses. Finally the distributor gave me 2 company names that they had dealt with in the past. One company never called me back, but when I called "Savage Door Company" I spoke with the owner, Peter Savage who came out the next day with his brother John Savage. I couldn't believe the quick response to my 6-month old problem. When it came apparent that Peter couldn't make the appointment time we agreed upon, he called to explain of the delay and would be 30 minutes late. He kept to his word and that goes a long way with me. He showed concern for me which is great customer service. They were polite, courteous and fair priced. "Savage Door Co." is incredible and I would recommend them to anyone. You won't be disappointed and my mom's door got fixed within 45 minutes. They know what they're doing and they do an AWESOME job!!! Thank You "Savage Door Company".
    - Patty C.
  • A
    It went well. Jim Noel is a professional. He kept in sufficient contact - didn't overwhelm me with contact, but wasn't absentee either - and did the work in such a way that it didn't need more attention. We were relieved to find a contractor we could trust.
    - J. R.
  • D
    See above. A waste of my time. Perhaps they are good at installing and repairing openers but not capable or interested in major work as I described.
    "Do I want to use a two car garage for cars?" What a ridiculus question. I use my kitchen for cooking and my bedroom for sleeping if that helps.
    - Craig G.
  • A
    He's awesome! He's VERY reliable and personable. He consistently does a great job, and if I've ever been left dissatisfied, he'll immediately fix whatever is wrong.
    - Brandi B.
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Door Installers in Hopewell

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