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Septic Tank Cleaning reviews in Herndon

  • A
    Stewarts Septic Service, LLC
    Great company to work with. Had to replace the 50yr old septic prior to sale/settlement of our house. Buyer had many questions along the way, which delayed the installation process, but as a seller dealing with the company I couldn't have been more pleased. Through the years they have pumped our system as required by Fairfax Cty as they have for most of the surrounding neighbors. Good people to work with.
    - Carolyn H.
  • A
    SeptiClean Inc
    flawless. I gave the tech the option of driving the truck around to the back -- I have an extra side yard that can easily accommodate a truck. Because it was a little wet, he opted to play it safe and run a longer vacuum hose from the driveway. Came on time, efficiently did his work, and was very personable and responsive.
    - Al M.
  • A
    My Plumber Heating Cooling & Electrical
    Arrived on time, excellent performance and profession, however prices are VERY high and because of the required service charge in order to get an estimate for the repairs, there is little choice once they are here to not accept the service or throw away $80. $550 with a discount for less than 1 hour of work to fix both problems seems very high, even if the work is performed well.  The estimate I received for additional work is also high as I have had the opportunity to compare it with others since the service visit so likely will not use this provider again.
    - Judith I.
  • B
    Five Star Septic
    I scheduled a pump out of my septic tank on the above date, but unfortunately while I waited all day and was assured that the work was scheduled and would be done, unfortunately the provider simply failed to show-up and I didn't receive a call or e-mail contact to explain why my septic cleaning would not be performed.  I tried to call the providers main telephone number several times throughout the day until about 4:30 pm to find out what the status of my pump out was but unfortunately the providers land base phone was not working and I never received a reply to my e-mail contact on the providers website through Angies List.  I wasted the entire day because of this failed situation and while I do understand that problems occur, this was a very poor way to handle things with customers and I believe my rating of the provider is justified under teh circumstances.  My best advice to the owner of Five Star Septic is to ensure that scheduled work is done when promised and that his/her phone system is functioning effectively so customers can communicate with them timely and effectively.

    Update:  Five Star Septic did show-up on 12/22/2015 to clean-out my septic tank.  I upgraded my review to B based upon the work being done properly and professionally by the technician.  The key issues I had was with responsiveness and doing my clean-out on the date promised.  Five Star Septic is a good compnay but it needs to pay attention to customers time and schedules and to homor the date promised or call the customer if there is a probelm.
    - Charles M.
  • A
    Vienna Septic Tank Service
    Mauricio showed up as scheduled, introduced himself and immediately started probing for the septic tank clean out opening.  He needed to excavate to reach it, open the lid and begin the pump-out.  The area of the lawn was repaired in a thorough manner.
    - Geoff L.
  • A
    Stewarts Septic Service, LLC
    After 11 years the old septic pumps failed. Stewart came and diagnosed the situation for a small fee. Once hired, they installed Zoeller pumps. They credited the diagnostic fee. They worked with the county completely independently in getting the permit. County inspector certified their work and gave a satisfactory certificate.
    Stewart's work was smooth, courteous and they were easy to work with. I would hire them again if needed.
    - Sivakumar G.
  • A
    Stewarts Septic Service, LLC

    Our house is 60 years old - we have owned it for the last for 30 years. We have used Stewart for all septic services including blockages, repair of cast iron lines, tank pumping ,etc. We found their name in the records for the house. They are extremely knowledgeable, very professional, reliable, courteous and punctual. I have never been steered wrong by Stewart Septic. They have gone out of their way to help us every time we asked. They charge a fair price. They are respected by the county. They are a family owned small business with four employees. Austin is the third generation of Stewart I have dealt with. Nancy his grandmother, is the dispatcher. I have read some reviews that state they may not answer the phone in five rings. This happened to me once and I called them back in ten minutes and they answered - it works. If you are one of those tightly wrapped Northern Virginians who doesn't think yours stinks, maybe you should go to a big company, that treats you like any other customer and pay more for less service. Treat the Stewarts with courtesy and respect and they will not let you down. In my experience, it's good to have a personal relationship with your septic service.  I highly recommend Stewart Septic.

    - Mark H.
  • A
    Great Falls Septic Service Inc
    We are in the process of selling our home. We had an offer, and a septic inspection was completed by the offering party's septic company. It failed inspection because some parts of our septic system were old and needed to be replaced. Due to us not receiving some paperwork, the deal fell through. So, we wanted to get the septic system repaired as soon as possible in order to put the house back on the market. We have used Great Falls Septic for the full eleven years we were in the house and have always received great service. The previous owner of our house also used Great Falls for the entire time they lived in the house. I contacted Great Falls Septic and advised them of our situation and that we wanted to get the house back on the market, and have an open house, as soon as possible. David Hott of Great Falls Septic came out with the County inspector within a day or two. I was shown the problem with the system, and was quoted a very fair price. Again, within about a day, David's crew arrived on a Friday and replaced a good portion of the system before torrential rain forced them to stop working that day. David and his crew arrived Monday morning after a rainy weekend. They worked all day and got the rest of the job completed. The County inspector came out about two days later and passed the system with flying colors. That very same day, David was able to close up the system, replace the soil over the system, and grade it off. The job could not have gone any smoother. About a day or two later, we held our open house with great success. I would highly recommend Great Falls Septic to anyone for septic pumping and repair.
    - Michael S.
  • A
    Affordable Septic Tank Service LLC
    Affordable septic pumped our tank and cut off the  cleanout port so that it is just below ground level.   I was very pleased with the individual that came to do the work--professional, polite, and offered thoughtful suggestions and recommendations
    - William W.
  • A
    4FastPlumber, LLC
    Prompt, professional, and thorough.  No complaints.  They did not try to push any extra services (and they could have), just said that if we decide to do any further work they would apply what we paid for the inspection toward the "repair."  I say "repair" because there isn't any issue.  Unfortunately, the way the pipes leading to the street were put in by the original builders of our town home cause a little bit of water to sit in the pipe somewhere around our front door.  It's not causing any problems and the service person said it was not unusual and he didn't think it was worth the expense to "fix" it.  He just advised not to dump grease down the sink, which he says no one should do anyway and which we don't do, and we should continue to be just fine.
    - Denise O.
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Septic Tank Services in Herndon

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