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Cell Phone Service reviews in Herndon

  • B
    The internet is reasonably fast and I don't have anything to compare it to. We are on the margins of one of their towers so occasionally the reception is not all that it ought to be. We have used them for about 42 years. We continue to sue them because of the convenience since they provide all 4 services so I don't have to have more than one bill. Price wise we don't think the competition exactly matches the service.
    - Peter F.
  • A
    I have visited this Verizon Wireless store twice in the last few months to get help with two broken cell phones. Jamal is efficient, friendly, and did everything he could to help me. I know that several Verizon Wireless stores in the Northern Virginia area have poor reputations for customer service, but this store is not one of them!
    - sean p.
  • B
    It was a very good experience. They had a quiet classroom environment for the training. They had a reasonable number of students and somebody who could answer all the questions. They are extremely reliable. It is very expensive. Their billing is horrible. They are the best game in town but they are absolutely too expensive. The bills are 18-20 pages and they are undecipherable.
    - Beverly F.
  • B
    I have only had interaction with them once when I had to call them up because my son went over his minutes because my phone bill was $700. What they did is that they increased my minutes and my bill was back to normal after that. I have always been happy with them. Lately it seems like we have been getting more dropped calls. One thing that bothers me is that if I want to add internet is that I have to pay by usage, but anybody that had it before got grandfathered in to unlimited. They certainly send the bill on time.
    - Charlene F.
  • C
    .Overall, the materials I use are very problematic, however, their technical support is very responsive and very helpful every time I use them. Verizon as a whole seems to have several problems, but I usually have no problem fixing those when calling their technical support.
    - Florence N.
  • C
    I have been happy with the service Verizon provides.%2525252525252525252525252525252525252525252525252526nbsp%252525252525252525252525252525252525252525252525253b I have been a customer for about 2 years through my employer.
    - Shane E.
  • B
    Verizon's service quality seems good. I picked them, because they are reputed to have the best coverage and service. I have almost no dropped calls or dead service areas with Verizon. The clarity of sound on the phone isn't great, but I'm not sure if that's the service or the phone. The volume on the phone is often too loud, and the volume controller doesn't seem to affect it, just the ring volume. I hate being locked into a 2 year contract and avoided it for a long time. The price seems too high for what I'm getting, but I think that's true wiht most carriers. I used to use Net10 which was much more affordable for limited minutes, but many of my calls would drop or dial, charge me, and fail to connect. I've stayed away from data use to keep costs down. I got a 15% discount through my employer that helps keep costs down a little.
    - Jeff H.
  • A
    unknown
    - Gary D.
  • A
    unknown
    - Angie M.
  • B
    They could improve on professionalism when you go into their stores. When you call them on their 800 number it's fine.
    - christina n.
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Cell Phone Companies in Herndon

Companies below are listed in alphabetical order.

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    E
  • EnSTech

    508 K ST NW
    Washington, District Of Columbia
  • EXECUTIVE TV

    5242 Marlboro Pike
    Capitol Heights, Maryland
    V
  • VERIZON

    1 E PRATT ST
    Baltimore, Maryland
  • VERIZON

    12901 WORLDGATE DR
    Herndon, Virginia
  • Verizon

    11750 Fair Oaks Shopping Ctr
    Fairfax, Virginia
  • Verizon

    304 Market Square Dr
    Prince Frederick, Maryland
  • Verizon

    7600 Leesburg Pike
    Falls Church, Virginia
  • Verizon

    200 N Glebe Rd
    Arlington, Virginia
  • VERIZON

    1320 17TH ST N
    Arlington, Virginia
  • VERIZON

    22001 Loudoun County Pkwy
    Ashburn, Virginia
  • VERIZON WIRELESS

    20 MARYLAND AVE
    Rockville, Maryland