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Basement & Foundation reviews in Herndon

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  • Basement Masters Waterproofing were great. Randall came out to inspect my leaking basement and was wonderful. He explained what was going on and we discussed options. He did not pressure me to do anything and even told me that fixing the problem wasn’t urgent. After 6 more months of rain I was ready. Walter and his crew came out and dug up my basement to install a sump pump. They were friendly, professional, efficient and clean. They350 had to haul jackhammered pieces of concrete up my stairs and out my front door. They were very neat and clean everything up when they were done. I am extremely satisfied with the work that was done and I would hire this company again in a minute. PS, no more water in my basement!
    - Mary J.
  • American Plumbing was wonderful. Our main water line broke and They fixed it right away. The employees were all very nice and even showed my four year old what they were doing. What I really appreciated was the concern they showed for getting the holes filled before trick or treating started. After they finished you couldn’t even tell that they had dug a huge hole in my yard or torn up part of my patio. If you need outside plumbing work done give American a call, you will be happy you did.
    - Diana S.
  • Fantastic! We are so thankful to be working with Clifton Contracting! We had some very specific requests and high expectations. Chris and the Clifton Contracting team were so patient and worked very hard to complete the job. We could not be more thrilled with the final outcome. We have used them for 5 or 6 different kind of projects from drainage to grading to a two different additions. I will definitely hire them back for additional work.
    - Anna G.
  • My experience with Clifton Contracting has kept me coming back to them time and again. Chris and his crews are professional, punctual and cordial. We were in serious need of exterior water management on our property. Clifton Contracting designed and installed a French drain system where others had failed. I could not be fore satisfied with their work and my experience. -Kevin
    - kevin G.
  • Clifton Contracting does outstanding work. The drainage and water erosion solution installed by Clifton Contracting at our home gives us peace of mind, no matter how heavy the rainfall. After a neighbor on ground higher than us installed yard drains for his gutters that were directed at us, we were inundated with water every rain event. Since Clifton's drainage solution, we have no problems. Their work was efficient, professional and well worth the reasonable cost.
    - Joseph V.
  • It did go very well. With some delays for special order materials and our vacation during the project, Lazaro handled it very well. He is very responsive, the team did a fantastic job, patio looks outstanding.
    - Alexey B.
  • We had a *perfect* experience with Click Construction. We're finishing our basement and doing most of the work ourselves, but decided to get professional help with the drywall installation. I expected that we might have trouble finding a contractor, but Alan got back to us immediately. Initially, he estimated that it would be about three weeks before he could start the job, but then he called back the next day to say that if we could get the paperwork done, he could have a team available in just a couple of days. I think I initially contacted him on Monday, and the team started work on Thursday. They were done a week later. It was a pleasure to work with them. They were friendly and professional. And the work they did is perfect! I'm really picky, but there's nothing to be picky about. Everything is straight, smooth, and crisp. They drywalled a sitting room, bedroom, walk-in closet, and bathroom. The whole area looks amazing! We just installed a floating floor this weekend, which can be a real PITB if things aren't straight, but we had no problems. At one point, we were joining the flooring sections between the sitting room, bedroom, and closet. All three pieces needed to join to a single row of flooring that connected them on one side. The tolerance has to be perfect, or the seams won't snap together. It was accurate to less than 1/16th of an inch. *That* is quality construction. On top of that, you can trust them. We were scheduled to pay for the job in three installments: one third when the contract was signed, another third when the taping was completed, and the final third when the job was done. Alan picked up the first payment the day the guys started work. Then he came by again on Day 5. It was obvious that the job was nearing completion. They just had to sand the skim coat (basically the detail work that makes everything look right) and clean up. I decided to just write a check for the full amount. Now, I know you're not supposed to pay for the job until it's completed--and I had been burned years ago when I did exactly that with a different contractor (who then never finished the job and proved to be unreachable), but it seemed like an unnecessary bother to drag Alan out to our house again in a couple of days to pick up the third payment. He assured me that his guys would be back the following day to finish the job and then the day after that to clean everything up. And he was as good as his word. The team did exactly what he said they would do. You can't go wrong with trustworthy, skilled, friendly, professional people like this. Thanks, Alan, and please thank the rest of the crew for us too. We truly enjoyed your help and expertise.
    - Susan C.
  • The repair ultimately went well. The technician was efficient, knowledgable, and explained what he was doing very clearly. It appears that the repair has solved the problem. However, after the initial estimate was made and a down payment was made, I had difficulty contacting the scheduler to schedule the repair. Several calls went unreturned over a two week period. Ultimately I contacted the manager who got the scheduler to contact me and schedule the repair.
    - Michael M.
  • We were very pleased with all aspects of Basement Masters Waterproofing's performance. Several vendors had said that they would look at the job -- entailed enlarging an existing basement window to comply with local codes for a bedroom, installing a new escape window, and enlarging the window well and timber framing for the well -- however, Basement Masters was the only one who provided a solid bid at a reasonable price and schedule. They kept to their promised schedule (a difficult task because of unpredictable late Fall weather), did an excellent job of cutting the concrete wall and installing a code-compliant escape window, and in enlarging and reframing the window well. Project manager, Mr Butterfield, was extra careful to ensure that there new well had proper drainage & was correctly connected to the existing drain system. Work crew was polite, efficient and went the extra distance to keep the work area clean. Bottom line: this company provides excellent service at reasonable prices.
    - Molly W.
  • I got wet basement due to excess rain. I interviewed top three waterproofing companies from Angie's list. I picked Basement Masters. Here are the three reasons - (1) The owner, Randall articulated a plan well to me and seemed to have my best interest in mind. (2) The customer care, Leah was friendly and personal. (3) Their price point was very reasonable. It turned out that my basement concrete was unexpectedly thicker than normal. They didn't complain and didn't raise the price and complete the work in 3 days. They installed French drain, added new sump pump, buried downspout drains outside. They did clean and beautiful job (see pictures below) and provided responsive customer care after installation. I was pleased with their performance and will hire them again.
    - Maureen C.
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Foundation & Basement Contractors in Herndon

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