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Auto Service reviews in Herndon

  • A
    C & C Garage Inc
    In this day and age, it is difficult to find an honest and competent auto repair shop. I have used C&C Garage for over 8 years for both of my cars. I have found them to be honest, reasonably-priced, easy to work with, and very competent. A recent event just underscored how downright trustworthy they are. I went to a nearby tire retailer for an oil change and walked out with a recommendation that nearly $4K in repairs should be done. Well, no one does major repairs on my cars other than C&C Garage. So I brought my car in and was shocked to learn that none (yes, none) of the recommended repairs were needed! C&C Garage could have very easily confirmed some or all of the repairs, pocketed the money, and I wouldn't have known anything was up. Instead, they charged me $50 for their time and saved me from a total fraud -- $4K in bogus repairs. In my book, it doesn't get better than this!
    - Dale M.
  • A
    Sunset Hills Automotive
    The mechanic spoke with me about the car and gave me an estimate for all the things that were wrong with it, and recommended strongly that I return it to the dealership. I considered the cost, kept it, and had the work done. Over the past three years my mechanic has done many repairs, many involving the computer and electrical system, as warned. He finally said enough is enough to get a new car. And to promise that if he says No to the car, that I will not buy it. Needless to say, I brought in a car that I thought might pass from someone I knew. Unfortunately, the answer was No. Needless to say, I passed on the deal. I trust them, and they have never let me down. In some cases a repair that is needed is out of range, but they will give me risks and short-term solutions with the warning of what to expect when. While waiting for my car, most of the people in the waiting area have been going to them for years. People trust them.
    - Jan D.
  • F
    Sunset Hills Automotive
    Drove car in with intermittent transmission problem starting from rest but driveable. Was at first told they were looking for a part. Then after a day they said transmission was shot. I expected to be able to drive it away but could not. If I had towed the car in, this would be acceptable. But they did not return it in the same condition it had arrived and took no responsibility for it. One mechanic told me he thought I had towed it in. Couldn���t trust them any more.
    - John A.
  • A
    Doctor Detail Inc.
    Excellent work. One car had average need of in-depth cleaning but the other was "a challenge"! It entailed a lot of elbow grease by the tech. Both looked close to new after the work was done. Very convenient to have the work done in our garage/driveway. A bit of an indulgence, but worth it. We drive cars for a long time. (Cost reported is for 2 cars.)
    - LOUISE S.
  • F
    NTB National Tire and Batteries - Reston
    It didn't go well at all. I left the shop after the service still with a check engine light on after 4 visits, car still driving erratically, and UNSAFE. They said there was a short they could not find or diagnose and I needed to take it to a specialist. The new shop was able to diagnose the problem as a short in the controller for the high pressure fuel pump which was cracked and leaking fuel. The determined that it was likely cracked by NTB during installation of the serpentine belt and water pipe. Also, the new belt was cutting into the water distribution pipe as they bent the pulley removing or reinstalling to the water pump. And in removing the water pipe it was found to have been installed with RTV putty instead of the proper o-rings. One of the vacuum hose attachment points wad been broken off and the drilled out and replaced with a brake bleeder valve. A manifold flap was installed backwards and in the open position. 2 injector o-rings were of the wrong type and leaking. Also a chunk the plenum was cracked off. I then had to return to retrieve the 2 engine covers. I had to spend another $3427.00 to have it fixed and NTB is refusing to do anything to make it right.
    - johnathan p.
  • A
    R and J Tinting
    I could not have been more pleased with the work that was done. Everything was done professionally and on time. Jeremy was extremely courteous and I felt completely comfortable with him in my home. He was very honest and I would highly recommend his services. I would absolutely hire him again.
    - Laura K.
  • F
    HERNDON RESTON TRANSMISSION
    Did a repair for me months ago that required the gas tank to be reflled. While the repair went ok I was a little put off that they charged me over 3.50 a gallon for regular gas. There is a gas station next door so it wasnt like they had to go a long way. That bit og gouging makes me wonder where else I may have been overcharged. Called back to enquire and they used obscene language. Would not recommend especially since there are other places close by that are more professional.
    - David B.
  • A
    Beahm's Auto Service
    Work was performed as expected, I am very happy with the results. I found out about this repair shop from a coworker's recommendation. Price is very fair, and you can trust that they will not try to fix something that does not need to be fixed.
    - Richard B.
  • A
    Patriot Auto Glass LLC
    Great work. We bought my Mom's old (but low-mileage) Lexus from her when she decided it was time to stop driving. While driving it cross-country, the side mirror mysteriously shattered. Even though the mounting and electronics were all intact, the dealer said it would cost $1,000 to replace it. Patriot not only came out and replaced it for $80 but ordered several mirrors to be sure they got the right size. It may not magically defrost or dim anymore but it's good to go. (And they even explained it probably shattered because we left the rear defroster on too long. Go figure.)
    - Larry L.
  • A
    Virginia Tire & Auto of Chantilly
    I have gone to them for about 20 years and they are excellent. They are professional and I have never had any problems with their work. They provide a shuttle service and are just great to work with. Their workmanship is top notch and I would recommend them as well.
    - Brian S.
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Auto Services in Herndon

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