We needed new gutters in a big, bad way!
A representative from Paramount Builders was walking our neighborhood and talked to my husband; shortly after, we met with Marvin, one of their marketing representatives. He thoroughly reviewed the company with us, what they do, Paramount's service and guarantees, pricing, and timelines. Marvin gave my husband and I time to talk it through before we decided to go with it - he was fantastic at explaining the company, the product, and the unique marketing system Paramount uses. The only downside to that experience was that it did take more than two hours, and my husband had to go to bed (he works an early shift.) The unique marketing: Paramount sends reps to a neighborhood to walk around and talk to homeowners with needs; they make appointments with homeowners, and then present the services, and give an estimate on the work. But here's the thing: they have a brilliant marketing system. The first home in the appointed coverage area that a) hires them for work and b) signs contract at that time gets a laaaarge discount on the price of the job. To get the discount, the homeowner agrees to put up a yard sign for Paramount Builders for 45 days; the homeowner agrees to write an HONEST review on Angie's List; and the homeowner is asked to take 'before' and 'after' pictures, and allow them to be used in marketing materials (with all identifying information removed). Because we took that deal, we saved hundreds. Now, I am perfectly aware of marketing tactics, how that approach could build pressure, and the fact that the company could be inflating prices to shine up the 'discount.' Happy to report, we found out that Paramount Builders guarantees the following: They build, buy, and purchase all needed materials (they measure your house and extrude gutters to fit) They prepare all materials ahead of time They do not use subcontractors - all crews are company employees So, yep, we did it. From the first person we talked to until the last, every person was kind, communicative, responsive, and happy to help. Everyone at Paramount Builders kept us up to date with every step of the process to pay for and install our new gutters - signing contracts, signing financing documents, setting the installation appointment, and getting the final 'we did the work' signoff from my husband (who was there when the gutters were installed). And the cooooooolest thing? The Paramount Team called before they came with an installation timeframe of 4 hours. They came within that timeframe. It took them AN HOUR AND A HALF to remove the old gutters, back bases, drainpipes, and clear the pipe extensions ... and to install the new back bases, gutters, drainpipes, and hook up the pipe extensions. And my husband said it was quiet - he didn't know the Paramount Team was done until they knocked on the door! So, summary: - Great marketing - Awesome company employees, all around - Dedicated employees, all around - Excellent customer service - Superb materials and equipments - SUPER quick installation - Is a wonderful company!!! TL;DR: Paramount Builders are awesome; if they come by your house, hear them out!
