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Best Tile - Richmond

Founded 1995 • Angie's List since June 2010

A Rated | 4 Reviews

Description

With an unparalleled showroom selection, Best Tile is one of the largest importers of tile and stone in the United States. Our design consultants are ready to help you, within any budget....

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James River Granite & Marble

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Verified Reviews

A few reviews for this pro…

C

RATED

06/03/2014

Price was too high and no flexibility on returns of unused material.

DESCRIPTION OF WORK
Nothing

CATEGORY ceramic tile

SERVICE PROVIDER RESPONSE

Please review Best Tile's Terms and Conditions printed on the backside of the receipt again. #8 states that "Returns of normal stock material may be made within 30 days of purchase with a sales receipt...there will be a 15% handling charge....will only accept returns of standard grade (current) merchandise in FULL-UNOPENED cartons...will not accept merchandise that is SPECIAL ORDER, NON STOCK, or ...
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RATED

03/14/2013

The staff was very good in sitting down with me and picking out the colors. They were really good in giving options and also not pushing something. Customer service is very good. They are very courteous. They are helpful. They are very good in lending out the tiles.

DESCRIPTION OF WORK
I used Best Tile. They are ordering tiles for me.

CATEGORY ceramic tile

SERVICE PROVIDER RESPONSE

Thank you for shopping at Best Tile in Richmond! We appreciate your feedback on Angie's List and are pleased to hear your experience at Best Tile was exceptional. We look forward to assisting you again with our services in the future. Take care and enjoy your new tile! Thank you, The Best Tile team in Richmond, VA
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RATED

07/11/2012

A sales associate helped us out and got us set up with all the materials that we needed. It was a very decent price for the product that we got. We bought real stone tile. It was a really good price. The sales associate was really helpful. We are doing the work ourselves. I think they have really reasonable prices for the product that they have. We dealt with a couple of different people and some ...

DESCRIPTION OF WORK
We bought stone tile materials at Best Tile.

CATEGORY ceramic tile

SERVICE PROVIDER RESPONSE

Thank you for shopping at Best Tile! We appreciate your feedback on Angie's List and are pleased to hear your experience at Best Tile was exceptional. Best Tile enjoys seeing the completed project. If you would like to show off your new tile installation on our Design Gallery at BestTile.com, photos can be sent to lgeiger@EastCoastTile.com. We look forward to assisting you again with our services ...
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RATED

07/29/2011

Excellent customer service from start to finish! Beautiful quality of tile and accessories/ We will use them again for tile in the kitchen!

DESCRIPTION OF WORK
We were having all four bathrooms remodeled and our contractor suggested we go to Best Tiles and work with Mary on a design for the floors in three of the bathrooms and designs for the shower/tub in the guest bath and a design for the shower stall in the Master Bathroom. We purchased porcelain tile for all of the bathrooms, plus a decorative pattern of stone glass for a border in the two full baths. Mary has an amazing eye for what looks elegant, yet not overstated. We gave her the colors we were looking for, along with our budget and she came thorough with the perfect, unique look for each bathroom. When we discovered that the tile for the half bath in the basement was too large of a pattern and that we needed smaller tiles......Best Tiles returned them - no question. Even though we were using our own contractor, Mary gave us the discount usually given to builders. They have a large inventory and a separate room of sale items that are marked down to very reasonabl prices! I highly reocommend this store!

CATEGORY ceramic tile,interior designers,remodeling,bathroom & kitchen remodeling

Services Offered

Tiles - ceramic and porcelain, metal, stone, glass, mosaics & accent.

Services Not Offered

Tile Installation, Vinyl Flooring

General Information
Free Estimates
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Payment Options
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Senior Discount
No
Emergency Service
No
Warranties
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