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Mold Removal reviews in Hampton

  • A
    Emergency Restoration Services LLC
    They were able to schedule me quickly, were friendly on the phone, Chad was very informative and he waived his service call fee since we had work performed by the company he recommended. I also felt as if I could trust him since he told me about services that he could perform if I wanted but that they were not necessary. It was nice to know my options but not be taken advantage of!
    - Alice O.
  • B
    BALES TERMITE & PEST CONTROL
    Bales comes to my house four times a year to bait for mice. We started having a problem about 2 years ago and finally got the upper hand this spring, but they have started coming in the kitchen again this fall. They are good with baiting them, but only this visit did they offer to look under the house to see if they could block off areas where the mice are getting in, and are writing up an estimate to seal the gaps. I had asked them three times previously (during mouse inspections) to put together an estimate for moisture and termite control, but today was the first time the staff had time to do an inspection to actually create the estimate. Before, they were going to schedule a visit but never did. Hopefully we will see an estimate in the mail.
    - Laura B.
  • A
    DEAS BUILDER & REMODELERS, INC
    From the very start, the folks on this job were top notch pros. The managed our expectations with grace and finese. We knew what to expect and they worked hard with the insurance company to get exactlty what needed to be replaced or restored. They worked to get the appraisal finished which took the longst time and when we had difficulty making up our minds on things like kitchen flooring, they were very flexible and patient. Their work comes with a 3 year warranty but I dont think we will be using the warranty because the work was excelent.
    - keith b.
  • A
    Emergency Restoration Services LLC
    I called ERS on Sunday evening at about 10:00 pm and Chad answered the phone. I explained to him that we had water in our laundry room that looked like it had sat under the washer for some time. He offered to have an inspector come out that night. I did not think it was an emergency so he scheduled someone to come out at 11 AM the next morning. Aaron arrived the next morning as scheduled and inspected the area, took a mold sample and made sure I knew exactly what he was doing each step of the way. He explained to me that the water had gotten into some of the drywall and that it needed to be taken out. He did some testing in the kitchen to make sure it had not spread too far. He explained that they could begin the next day and gave an estimate of $1500. Again he arrived promptly at 9 AM and sealed off the work area. After approx. 4 hours the work was complete. They removed the floor of the laundry room down to the concrete and took out a small section of drywall and paneling along with insulation. they then wiped everything down to kill the mold. They took us down to show us what they had done and told us that they would leave some dehumidifiers to dry out anything that had moisture in it and that they would be back in a couple of days to take the equipment and put a sealer on the surfaces to make sure it would not grow mold in the future. they left everything looking cleaner than when they arrived. On Thursday they came back to get their equipment and put on the coat of sealer. The whole process was fairly straight forward, quick and professional. I would highly recommend them to anyone with a mold problem.  
    - Matthew H.
  • A
    SERV PRO OF PORTSMOUTH
    They were here for a long time. We had put some Christmas decorations up in the attics after Christmas 2009. Everything was fine. Then around February or March we had several heavy snowstorms. The end of February or beginning of March we had a few other items we had to up in the attic. That is when I saw the mold. I contacted my insurance company. They looked at it and they picked Servpro to remediate it. Servpro did an excellent job. There are different Servpros and even though they do the regular remediation for floods and stuff like that, not all of them are qualified for specific things like mold remediation. Even though we live in Hampton, which is right next door to Newport News, the insurance company picked Servpro in Portsmouth because they had used them before and they had a lot of experience with mold. I didn't have to pay a penny. I was really lucky. They were fantastic. The one guy that was in charge of the project, a really young kid, was just like a family member. He knew everything that was going on and he was constantly supervising. They had sub-contracted another company to put the roof back on. Our house is like a Cape Cod. In 1967 they built an extension on to the roof. That's where the upstairs bedrooms are. They didn't slope it properly. There is a slope going to the gutters, but it's not what is strictly required nowadays by code. Servpro, instead of putting regular shingles on top, put a rubber roof on there. I used to work for a Public Utilities treatment plant and all the roofs there were done with the exact same thing. It's like a white plastic and it's glued on. I didn't have to say anything. They put it on there because they knew that the slope wasn't enough to keep it draining properly. That was something I didn't ask for, but they did above and beyond. They could have just slapped shingles back on it again. It took a long time for them to finish because if they got called out for an emergency like a flood or something, they couldn't come by. But they would always give me a call and let me know. They wouldn't just leave you hanging there. Most of it was due to that one guy but I can't remember his name.
    - Thomas W.
  • A
    Atlantic Exterminating Company Inc.
    We had the initial quote for both jobs, after an inspection. The quote was much more reasonable than we expected. The fugicide was applied a few weeks later, with the vapor barrier to go in later. When the installer came out, he determined that we didn't need a new barrior, that he could simply stretch and secure our existing one. Not knowing anything about it, he surely could have installed a new one and charged us. We wouldn't have known the difference. OR, could have done nothing, and charged us. But I was imediately called and advised that I didn't need it. I was offered the new one, but told I shouldn't spend the money needlessly. THAT was exceptional service. How many other companies would be that honest? I bet not many. The quote was cut almost in half. My wife & I would strongly recommend this company if you are looking for mold restoration, insulation, or any of the service they offer. You can't go wrong.
    - Pamela H.
  • A
    Emergency Restoration Services LLC
    unknown
    - ANDREA E.
  • B
    Moldlab
    unknown
    - Garrett Y.
  • A
    Moldlab
    unknown
    - Phillip L.
  • A
    Emergency Restoration Services LLC
    The technician was very friendly. He was professional and courteous. He got there on time.
    - lenora h.
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Mold Removal Experts in Hampton

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