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Masonry reviews in Hampton

  • F
    Bedrock Foundation Systems Inc
    I wrote a review several years ago giving them a good review, but I can not find it now. Work was done in the crawl space of my house, but as of recently I find the work they did, did not fix the problem they were hired to fix. I will end up paying thousands more to fix what was supposed to be fixed in the first place. I also hired them to fix a sill above my garage door which was done properly, although the price was high, but I thought I could trust Jason. The first day of work he back into my card doing $1500 worth of damage, he told me he would pay me, but never did. I called my insurance company and they in turn contacted him to find out that he did not have vehicle insurance, so I was stuck with this bill as well. Stay far away from these scammers.
    - Beth E.
  • D
    Hipp Masonry Works Inc

    Contacted Mr. Hipp on his cell phone and described the masonry repair job.  He was on a site, but said he would give me a call back next day.  I also called his office and left the same information with my phone number and the address (in case he misplaced it at the job he was on).  Did not hear from him -- no call back.

    Approximately 10 days later, I called his office again and left a message with the same information and requested a call back.

    Have not heard from him -- if he was not interested in doing the work, I would have appreciated notification so I could contact another contractor.  All together, we waited over two weeks for a response.

    - James B.
  • A
    First, I called Mr. Jennings, who was very prompt to answer. He came within a couple of days and gave me a most reasonable estimate--much lower than neighbors had had on their fences.  He started early each and with an associate and they were awesome.  Due to the weather, I brought them some drinks and another day I got them hamburgers from Burger King--and they could not have been more appreciative!   Each day they cleaned up and left the area very neat.  It took 4 days but one day they were waiting for bricks to come.  I have received calls from people driving by and neighbors about how beautiful and expert the brick work is and people are constantly asking for the name and phone number of the business!   A different company (from out of Hampton) had previously given me an estimate which was more than 2X Mr. Jennings' estimate.  Plus, Mr.Jennings did not go through my yard whereas the other one was going to--what a mess that would have been!  And the other company (also on Angie's list) wanted half of the money up front and at the end.  Mr. Jennings asked for what was needed to purchase bricks, etc., and THEN the rest when done!!!  I am so impressed with Mr. Jennings and his associates expertise, responsibility, promptness, professionalism, politeness, positive attitudes, and personal desire to do an outstanding job as he often said that his work represented his business and had to be excellent!
    He also does cement work and I'm going to have him back ASAP!  You will be very pleased with Hampton Masonry, Inc.
    - JANE M.
  • A
    Quality Built Exteriors
    When we met Mike, the owner of Quality Built Exteriors, we were instantly comfortable about our decision to remove a small patio and replace it with a larger one and have a pergola built. He brought information on pavers and decking to help us decide what we wanted. However, the estimates were more than we our budget allotted so Mike suggested stamped concrete as a possible alternative. He explained that he had a contractor we could work with and brought him to meet with us and discuss what we wanted. At the conclusion of the meeting we decided on colored stamped concrete with a matte finish. The pergola was built on site very much to our satisfaction but we had a lot of concerns with the stamped concrete. The contractor that Mike introduced us to brought in a crew who apparently did not have a lot of experience with stamped concrete. This was evident from the finished project which we were not satisfied with. We contacted Mike and he came out to our home to inspect the work and agreed with our assessment. He immediately took steps to remedy some of our complaints (which were numerous), however not all could be rectified without removing the newly poured patio and sidewalk and starting over. He made it clear that he would take whatever steps we wanted in order to complete the project to our satisfaction at no additional cost to us. We eventually decided for timing sake to accept the project as is. Mike renegotiated our contract with him at a lower price that we were satisfied with. He supplied us with a load of topsoil to help cure one of the problems that the sub-contractor created. Overall, we were very satisfied with Quality Built Exteriors and our interactions with Mike. He was timely, honest, and sincere in his desire to provide us with what we wanted. The work done on the custom pergola was excellent and those workers were skilled, efficient and pleasant. Bottom line is we would use Quality Built Exteriors again and would recommend this company to others for the work that they directly perform. We certainly would not recommend that sub-contractor concrete company to do work for us again.
    - John B.
  • A
    Capitol Chimney Service LLC
    The first time they came out, they cleaned the chimney and gave us an invoice for the repairs that needed done. Then they returned a second time and performed the repairs, everything went well. We were able to use our fireplace the very next day. They were very friendly and efficient.
    - Tabitha S.
  • A
    What's It Worth? LLC
    Mr. Bill Wandersee answered my initial phone inquiry. He then came to my home so I could show him specifically what I wanted
    done. He didn't seem rushed, spoke with me at length about what I wanted and his ideas/suggestions on how to go about
    getting the desired results. I felt that he was really hearing me. Bill e-mailed the bid to me the following week, and I decided
    then that I wanted What's It Worth? to take care of my projects, and responded by return e-mail. Bill called me the next day,
    and we made another appointment for him to bring the contract to my home. I paid him half of the total, with the balance due
    at completion. This was on a Saturday, and the work was scheduled for the following Monday.
    At this point, I would like to note that I had originally contacted 3 service providers -- all with 'A' ratings. One, I never heard from
    at all; the next sent a project manager to my home to work-up a bid. He spent a grand total of 15 minutes here, I felt he wasn't
    really interested in this job, and his bid was more than twice as much as What's It Worth?
    On Monday morning, promptly at 9:30, the crew arrived: John, Bill and Chris. Each had their specific jobs to do, and off they
    went. One of my neighbors had mentioned that she needed her rain gutters cleaned also, and I had told her about how and
    why I had selected W.I.W. She came over and inquired about getting hers done, and Chris was able to clean her rain gutters
    after finishing mine. All in all, it was a very positive experience! All the jobs got done, I'm very happy with the quality of work,
    they cleaned-up after themselves, and Bill reviewed everything with me to make sure I was satisfied.
    I am more than satisfied! When I am ready to get more work done, I will absolutely call W.I.W. again. And, in fact, I asked
    Bill for some business cards and/or fliers so I could share with my neighbors. Because our homes are older, somebody
    is always getting some sort of work done. We like to be able to share good experiences, as well as warn one another
    of bad experiences, and I will be proud to share my thoughts about What's It Worth?
    - Christian S.
  • B
    Ace Chimney Sweep
    Once I purchased the big deal Ryan contacted me right away by email to schedule an appointment and I replied back that same day with my requested date.  Unfortunately he didn't reply to my first email so I sent a follow up 3 weeks later and he replied to that one right away.  I was unable to get the date and time that I wanted but we found a date that would work.  The initial appointment went well, Ryan performed the inspection and provided an estimate of the services that needed to be done along with pictures so I could see what he was talking about.  I contacted him the next day to schedule the service and although he wasn't available for the date and time I initially wanted, we agreed on a different date and time.  Unfortunately on the day they were supposed to come they called to reschedule because the project they were working took longer than expected.  When the rescheduled appointment time came, they showed up on time and got  right to work.  They were professional and did a very thorough job.  I was impressed with the quality of their work and again they showed me pictures of their work so I didn't have to climb up on the roof to see for myself.  Aside from the initial lack of response and difficulty scheduling the work, the actual service itself was excellent and I would recommend them to others.

    - Craig M.
  • A
    Black Goose Chimney
    .Black Goose Chimney pressure washed the exterior of the crawl space on three sides of my house, then applied WeatherTite to weather proof it.  The owner was very competent and courteous.  He offered several options for weather proofing my crawl space.
    - JOHN L.
  • A
    Hipp Masonry Works Inc
    They were excellent. They provided quality work. The people that worked were extremely pleasant. They cared about how they left the inside of the house and outside after they completed their work. I would recommend them to others.
    - Carol M.
  • A
    Back in March he guaranteed that the roof would not leak, and it did. Since it did, he didn't charged me. He fixed the leak and we have not had any problem with the leak ever since. He did a good job.
    - Diane H.
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Masonry Contractors in Hampton

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